Adrienne Cayetano

**** **** ********, *********, ** addubu@r.postjobfree.com

604-***-****

Relevant Skills

• Strong customer service skills, with ability to plan and prioritize assigned duties and responsibilities.

• Strong interpersonal and communication skills with willingness to learn quickly

• On-Track Certification in Microsoft Office Suite and Adobe Acrobat Suite, with displayed proficiency

• Proficient in using Microsoft Office, including Microsoft Word and Excel

• Can effectively handle queries and questions and refer customers to others according to company procedures and standards

• Energetic, friendly worker who can work in groups and independently; a creative writer and book reader Administrative / Organizational skills

• Processed, prepared and recorded client data into computer systems; obtained missing and questionable information, and corrected errors and omissions of client data

• Knowledgeable and proficient in computer programs such as Microsoft Word, Excel, PowerPoint, Outlook, and Adobe Acrobat

• Prioritized, prepared and organized 20-50+ products for large tour groups, venues, and events

• Perform clerical duties such as assembling and maintaining department files and correspondence

• Able to perform routine tasks with high degree of stamina and accuracy Customer Service / Communication Skills

• Articulates and comprehends verbal instructions well in a fast-paced environment

• Created and built connections with consumers and peers through customer service

• Maintained a working knowledge of organization values, objectives and services, with ability to refer customers to others when needed

• Received and confirmed product orders for placing onto floor plan

• Answered inquiries over the phone and referred calls when necessary Work History

New Accounts and Documents Administrator May 2019 – March 2020 Canaccord Genuity Corp. Vancouver, BC

Quick Service Cook August 2017 –July 2019

Rogers Arena, Vancouver, BC

Prep/Line Cook May 2018 – September 2018

Capilano Suspension Bridge, North Vancouver, BC

Meat, Cheese, & Seafood Clerk August 2015 – May 2017 Whole Foods Market, Vancouver, BC

Education/Certificates

Computer On-Track Certificate December 2018

Conflict Resolution Certificate December 2018

SuperHost Training Certificate December 2018

Creative Writing, Langara College 2016

Standard First Aid with CPR C and AED 2014