Executive Assistant Administrative

Shirley Ann Goldsmith

********@*******.***

Cell: 404-***-****

Objective:

Reliable and professional executive assistant, seeking a position emphasizing excellent organizational skills, with ability to multi-task on day to day activities. Ability to communicate with all levels of management within the corporation.

Computer skills:

Microsoft Office (Excel, Word, PowerPoint), Outlook, Database applications, PeopleSoft; Concur, SAP, Quickbooks, Gmail, Google Docs

Professional Experience:

Jan 2019 – Current

Aten Clincal Solutions

Client – Boehringer Ingelheim

Assisting with the auditing of files, and order processing for international orders of Oncept. Setting up the order and following up to make sure the customer received it. Process of Temperature Excursion if the product was delayed in shipment. In December, they moved me to the warehouse to be able to keep me. I am now verify frozen product picked for orders are correct. Prepare Dewars for shipment to appropriate country. I also prepare new dewars for picking of orders.

Nov 2018 – Jan 2019

USPS Seasonal

Assist with sorting of mail by routes so the Carriers could deliver during Christmas rush, This was a 6 week seasonal job. This included processing of regular mail, Amazon, UPS, sort to appropriate route for delivery

October 2013 – July 2018

Southern Bank Equipment & ATM’s

Logistic Coordinator

Support Sales Managers with Proposals and ordering equipment

Dispatch calls to techs via Xora for repair

Set up install of product to Banks

Order equipment for repairs or new installs

Receiving trucks and make sure all product received as ordered

Test ATM to be installed

Set up software and Keys for Kaba Mas Locks for take over on ATM’s

Set up warranty information on new installed ATM’ with NCR

Keep Calendar of Installs

Track Time off for employees

October 2017 – Present

Live Nation

Showpro Staffing

Directing patrons attending events, including, but not limited to directing patrons to their seats, directing patrons to venue services such as restrooms and ATMs, and directing patrons in accordance with venue safety policies and procedures

2. Crowd control activities, including, but not limited to directing large and small crowds and restraint of patrons as dictated by operational guidelines

April 2006 – March 2012

Qwest Communications (now called CenturyLink); Alpharetta, GA

Sr. Administrative Assistant

Supported Director and Sales Managers and each team’s individual needs.

Organize meetings, marketing, branch and special events.

Compile reports and distribute

Responsible for entry of contracts into Ilink system.

Facilitate, oversee ordering of equipment for new hires and replacements as needed for existing employees.

Support recruiting with new hires and terminations

Collect and distribute equipment for new and terminated employees

Process paperwork for new hires and terminated employees.

Enter vendor payments

Enter TOP time for individuals time requested off

Order supplies as needed for branch offices supported

Design and upkeep of QShare site for several offices

Made travel arrangements and paid expenses in Concur

February 2004 – February 2006

ACE USA; Roswell, GA

Administrative Coordinator

Supported three senior level executives in the Risk Management Division.

Assisted the Underwriters and underwriting assistants with their workflow.

Handled incoming phone calls from Brokers to generate business

Responsible for general business and administrative functions to include: correspondence, mail, copying, faxing, filing, ordering supplies and preparation of new policy files.

Created database of Brokers/Clients information for ease of communication.

Entered Submission into Genius/ACES/Tracker (system used to track New/Renewal business). Set up folders for new business submissions.

Worked with Underwriters to verify information correct and update in systems on timely basis, entered information into WC CAT model to assist in quoting account.

Prepared monthly BDM report that showed GWP/NWP and accounts worked and bound or lost. Also a tracking devise for marketing calls made by the department.

Prepared PowerPoint presentations and assembly of marketing materials to new clients and brokers.

Arranged domestic corporate travel and accommodations

Maintained calendars and scheduling (outlook).

Maintained department attendance records

Analysis financial reports monthly from PeopleSoft to assure department was on budget.

Assembled a Universe list of clients, so members of management knew what opportunities we had as well as what we had previously look at and why we didn’t write.

Set up internal meetings as well as special events for clients/Brokers

American International Group (AIG)

Atlanta, GA

March 1989 – February 2004

Marketing Coordinator

Marketing of all National Account type business to include cross marketing between divisions.

Mass mailings for divisions to announce new products offered.

Run new business/renewal reports for weekly meetings with divisions

Run target reports for opportunities available.

Process expense accounts for various members of management.

Assist with Hot list and monthly NARM report that ultimately went to the Chairman.

Arranged domestic travel and accommodations.

Assisted Zonal Senior Vice President with his regional needs to include updating report with working accounts, forecast. Obtained his signature on legal agreements once accounts were bound.

Assisted with rating, issuing polices and ultimately responsible for PEO written out of our office.

A I Recovery (a division of AIG) Alpharetta, GA

October 1997 – May 2000

Technical Analyst

Verify vendors by using fastdata or phoning to make sure they are a valid vendor then add to the system

Pull vendor forms for a monthly audit to be preformed by manager

Assist other departments that are backlogged

Reconcile 90 day collection report

Assist with the development of an inventory system for all of AI Recovery and inputted data into the system.

Worked with each office to insure equipment on AI Credit report was infact in said office.

Ordered equipment as needed for the office.

American International Group (regional office); Atlanta, GA

March 1989 – October 1997

Administrative Assistant Regional Support Services

Perform general clerical duties to include:

Backup receptionist and receiving visitors

Ordering business cards, mobile phones pagers, office supplies

Insure repair of copiers, fax machines done on a timely basis

Check in/out of company cars and insure they stayed in working order

Allocation of general overhead expenses to departments

Expense report processing

General filing of invoices and customer policies.

Developed a review process for control of expense reporting on company diners club card which resulted in fewer cancellations and late fees

Established formalized records for control of desk, office and company vehicles. Along with a check in/out for pool cars

Developed an inventory system on excel for the tracking of lease computer equipment and supplies to insure proper termination, maintenance and replacement.

Tech Memorial High School – Business Administration

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