Cash Handling Customer Service

DAMIAN BELL

Lot ** Hillside Close, Box **, Oracabessa P.O., St. Mary C: 876 -8257735 **********@*****.***

Summary

Motivated food serving professional with 18+ year’s food and beverage experience in casual and fine dining. Experience

supervisor with excellent client and project management skills. Action-oriented with strong ability to communicate

effectively with technology, executive, and business audiences.

Highlights

Excellent customer service Superb interpersonal skills

Good communicator Cash handling expertise

Inventory management systems Customer service surveys

Reliable Staff scheduling knowledge

Relationship-building

Staff motivation and training

Brand management

Accomplishments

Maintained daily cleanliness of broiler and fryers. Assisted in maintaining preparation and service areas in a sanitary

condition.

Experience

Restaurant Supervisor 05/2013 to 08/2015

Kentucky Fried Chicken (KFC) High level, AB

Assisted co-workers.

Trained staff of eight employees for correct facility procedures, safety codes, proper recipes and plating

techniques.

Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked

customers

Checked the quantity and quality of received products

Restaurant Manager 07/2004 to 11/2012

Tiki Hut Restaurant Turks & Caicos

Monitored food distribution, ensured meals were delivered to the correct recipients and that guidelines for special

diets were followed

Responded to guest complaints regarding food or service

Received and recorded patrons' dining reservations

Set up banquet tables

Suggested additional items to customers, as appropriate, to increase restaurant sales.

Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special

requests.

Bartender 06/2003 to 08/2004

Mango Reef Turks & Caicos

Opened and closed bar tabs and transferred tabs to dining area

.Processed cash, credit card and voucher payments.

Ensured that alcohol was consumed in designated areas only.

Maintained bar stocks, replenishing daily as necessary.

Stocked beer and wine coolers.

Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.

Created a list of signature drinks that increased bar revenue by 15%.

Bartender

Beaches Turks & Caicos

Maintained bar stocks, replenishing daily as necessary.

Stocked beer and wine coolers.

Maintained full knowledge of bar and menu items and made recommendations.

Prepared mixed drinks; poured wine, beer and non-alcoholic beverages.

Bartender

Sandals Dunn’s River

Monitored glassware and stemware inventory.

Cleaned and filled ice bins.

Changed beer kegs.

Maintained a neat personal appearance.

Served each guest with a sincere, positive, pleasant and enthusiastic attitude.

Upheld a high standard of cleanliness in all work areas.

Maintained bar stocks, replenishing daily as necessary.

Education

High School Diploma: CXC

St. Mary High

References:

Mr. Dudley Scott

Superintendent of Police

Police superintendent

Sea view close

Boscobel Heights

Oracabessa P.O

St. Mary

Telephone: 445- 3669

Oliver Green

Ocho Rios Carpet Centre

31 Ocean villages, shopping centre

Ocho Rios P.O

St. Ann

Telephone: 999-7905

12/1999 to 02/2003

Turks & Caicos

09/1996 to 12/1999

St.Ann

1994

Port Maria, St. Mary, Jamaica

Currently working at Couples Tower Isles

P.O Box. 330

Ocho Rios

Jamaica.

Contact this candidate