Waitress
Resume:
CHRISTINE WAMBUI MBUGUA
Al waab
Doha
Phone number; 31024438
Email address; ******************@*****.***
PROFFESIONAL SUMMARY
A highly talented and hardworking individual with experience in hotel industry. Currently looking for a job as a Waitress in a busy hotel. I intend to bring my knowledge in hospitality industry gained from practical exposure in some of the leading hotels in Kenya and abroad. With my hard work and pleasant personality coupled with skills in providing the best waitress, sales and reception services. I am confident that I will deliver world class service without compromising on quality and professionalism.
PERSONAL DETAILS
DOB: 29th July, 1993
NATIONALITY: Kenyan
ID NO: 29846787
EDUCATION AND PROFFESSIONAL QUALIFICATIONS
Diploma in Information Technology Module 1, Kiambu Institute of Science and Technology, 2012-2013
Kenya Certificate of Secondary Education, C, Karatina High, 2007-2010
KEY STRENGTHS AND COMPETENCIES
•Well groomed, disciplined and honest at all time.
•Well versed in computer packages, word, Excel, PowerPoint and Internet.
•Exceptional verbal and written communication.
•Profound customer service skills.
•Well versed in performing clerical functions including reception, filing, mail management and typing.
•Ability to work with a driven group of people.
•Communicating well and politely both within the business and with customers.
•Quick and attentive to customers and their orders.
•Strong analytical skills.
PROFFESSIONAL EXPERIENCE
JOB TITLE: WAITRESS
SUGAR & SPICE Doha.
Sept 2018-Present
DUTIES AND RESPONSIBILITIES
•Greet and escort customers to their tables.\Present menu and provide detailed information when asked.
•Prepare table by setting up linens, silverware and glasses.
•Inform customers about the day’s specials
•Up-sell additional products upon request.
•Take accurate food and drinks orders using order slips or by memorization.
•Communicate order details to the Kitchen Staff.
•Serve food and drinks orders.
•Check dishes and kitchenware for cleanliness and presentation and report any problems.
•Arrange table settings and maintain tidy dining area.
•Carry dirty plates, glasses, silverware to kitchen for cleaning.
JOB TITLE: RECEPTIONIST
White Resort Athi River, Kenya.
March 2018-August 2018
DUTIES AND RESPONSIBILITIES
•Greet guests on arrival at the hotel.
•Deal with enquiries and reservations made on telephone, online or by mail.
•Check guests in and out using a computerized system.
•Issue keys to guests and provide guests with clear directions.
•Keep accurate records of guests that arrived or left the hotel.
•Provide necessary informastion to the maintenance and management departments.
•Directing incoming calls and help guests make external calls.
•Deal with complaints from guests.
•Assist guests in storing valuables in secure deposit box.
•Handle payment through cash, cheques and credit cards.
JOB TITLE: SALES ASSISTANT
Nourbaraki Farmers Market, Jordan.
January 2017-January 2018
DUTIES AND RESPONSIBILITIES
•Welcome and greet customers
•Ensure high levels of customer satisfaction through excellent sales service.
•Maintain outstanding store condition and visual merchandising standards.
•Maintain a fully stocked store.
•Keep up to date with product information.
•Accurately describe product features and benefits.
•Recommend and display items that match customer needs
INTERESTS/HOBBIES
Reading Articles, Socializing and Travelling.
REFEREES
Please feel free to contact any of the following to find out more about my work ethics and performance.
Janet/ Javier
Newton Kamau
Chairman
White Resort Athi River
Tel:
RoseMary Bdeair
Chairlady
Nourbaraki Farmers Market
Tel: +962********
Contact this candidate