front desk manager,receptionist,organizational skills, time management
Resume:
Northeast Georgia Physicians Group
Dear Sir/Ms.,
My name is Kay Hillyard, and I am writing you concerning the Front Desk Receptionist you have currently.
For over 30 years I have managed a large and very fast paced showroom at AmericasMart in downtown Atlanta. I have been the first impression of the company and an ambassador. This included opening and closing the showroom daily, managing employees, preparing for 4 large trade shows a year, handling payroll, ordering supplies and following thru on the invoice payments, and during the 2 larger shows, ordering catering for several hundred people. My dedication, hard work, and integrity resulted in my being with my last employer for over 29 years. I have strong organizational skills, detail oriented while multitasking and prioritizing at the same time. I can be a team player as well as work well independently. I enjoy helping other departments with tasks and duties when needed. I have excellent customer service when answering inbound customer queries. I have a service oriented management style.
I am proficient in the Microsoft Office Suite, and part of my responsibilities were interfacing with IT at corporate to trouble shoot issues as well as keeping technology in the showroom up to date.
One of my strengths is in interacting with vendors and customers. I took care of customers that came into the showroom on a day to day basis, and assisted sales reps with scheduling appointments during shows. I had an excellent relationship with sales reps and their customers. I would often send eblasts to the local customers that I had a rapore with and have built lifetime relationships. I had a good relationship with Property management when I had to call Building Services.
My bachelor’s degree is in Merchandising, with a minor in marketing, and I have excellent references. I hope you will strongly consider me for the opportunity you have available, and I would enjoy discussing it with you further.
Please review my attached resume and feel free to contact me at any time.
Regards,
Kay Hillyard
KAY HILLYARD
2829 Gavin Place, Duluth GA 30096 678-***-**** ***********@*****.***
Skills
Microsoft Office 365
Event Planning and Project Management
Multi-tasking and Attention to Detail
Sensitivity to Confidential Matters
Strong Interpersonal and Relationship Building Skills
Experience
August 1, 1991 to March 27, 2020 Office Manager, Ganz/Midwest/CBK, Atlanta
Supervised up to 20 temporary sales people during gift shows. Organized two major installations for visual displays, and product introductions every eight weeks. Managed numerous showroom moves and expansions, currently overseeing over 20,000 sq. ft.. I have been the stability through five mergers and acquisitions for 29 years. Ordered catering for breakfast for 100, and as many as 600 for lunch, during four gift shows a year. Awarded Showroom Manager of the Year, numerous times, when we had multiple showrooms. We now only have 3 showrooms and the award was discontinued.
December 1985 to August 1, 1991 Showroom Manager, Dakin Inc., Atlanta
Managed the Atlanta Showroom. Worked closely with the Regional and District Managers on Sales Analysis.
November 1982 to December 1985 Assistant Buyer, Macy’s Southeast
Worked in the Southeast Regional Buying Office, in Moderate Women’s Blouses. In addition to purchasing, we managed inventory, and performed store visits to assist with merchandising. The last 9 months were at the store level as a department manager.
August 1979 to October 1982 Buyer - Pre-Teens, Meyer’s Arnold, Greenville SC
After my internship to complete my degree, I was offered full-time employment. Worked for ladies and mens departments, until I was given the buying position for pre-teen girls.
Education
June 1976 to December 1979 Bachelor of Science, University of Tennessee
Major: Textiles and Clothing Minor: Marketing
References
Brent Barns, Southwest Regional Manager
******@****.***
Brooks Beard, leasing agent
******@*********.***
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