Dina Abdulghafar Mohammed Saleh

Age :**

Date of Birth : 25/8/1984

Nationality : Egyptian

Address : Al Ain - Zakher

Country : UAE

Phone : 971*********

E-mail : addu18@r.postjobfree.com

EDUCATION

Tourism and Hotel Faculty 2007

City - Country El minia University

WORK EXPERIENCE

July2017 to PRESENT Royal Care Medical Center

• Medical Receptionist

• Marketing Supervisor

• Officer in Charge in Reception

• Cashier

Missions or tasks realized:

Greet and attend to patients in person and over the phone

Professionally assist doctors, staff, visitors and patients.

Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs.

Answer all phone calls in a professional and courteous manner

Perform all duties within HAAD regulations.

Maintain confidentiality of all doctor, staff and patient information.

Schedule appointments between doctors and patients.

Communicate medical results to patients under clinical supervision.

Complete accurate documentation of patient visits. Receiving patients and informing other services that we can provide.

Fixing appointments for orthodontics and dental appointments.’

Receiving payments and offering promotions to the patients. Checking patient’s balance.

Daily reports for every day’s invoice

Submit Eligibility of which department the patient will go. City, Country Falaj Hazza Al Ain - UAE

Apr 2013 -Dec 2016 Medical Receptionist in MDC Dermatology City, Country Muscat -Oman

Missions or tasks realized:

Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself.

Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.

Process payments from patients for co-pays and uninsured visits. Schedule appointments for new and recurring patients based on Physician and PA/NP availability.

Maintain hard copy patient records as well as the files stored in our HR.

Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services.

Provide patients with support and guidance as needed. JAN2009. – Dec 2011 Receptionist in Mazaya Tourism City, Country El minia -Egypt

Missions or tasks realized:

Create and manage both digital and hardcopy filing systems for all partners.

Make travel arrangements and schedule meetings based on all partners' itineraries.

Complete procedures when Guests arrive and leave.

Prepare bills and take payments. Take and pass on messages to Guests.

Deal with special requests from Guests.

Answer questions about what the hotel offers and the surrounding area and Deal with complaints or problems.

Inform other employees of visitors' arrivals or cancellations. Enter customer data and send correspondence.

Skills :

Languages:

Arabic: mother tongue

English: Fluently

Computer Skills:

Microsoft office: Very good

Outlook: Very good

Information technology: Very Good

Career Objective:

Add value to my knowledge and enhance my skills and experience.

To establish a career and develop an experience in the filed to public relation within professional.

World full creativity and innovation. Achieves goals toward a great future.

I Look forward to any opportunity to discuss the position and hat I can do for your company. I believe my personal vision and values align with company brand and that I'd be a great fit for your organization .Thank for your time in reviewing my resume. Dina A. Muhammed

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