Shawanna D. Jackson

** ********* ****

North Chesterfield, VA 23236

addtzg@r.postjobfree.com

804-***-****

PROFESSIONAL EXPERIENCE

Inventory Status Specialist

Owens & Minor, Richmond, VA 3/2018-Present

Managed time sensitive backorder reports for 69 national hospitals and cases providing updated status’, cancellations, substitutions and expedites of medical equipment. Transferred inventory between distribution centers and communicated with vendors, carriers, and internal teammates to support our client’s sense of urgency.

Sales Associate

Michael & Son Services, Richmond, VA 5/2017-10/2017

Generated revenue weekly averaging $36000 through direct and cross sales of plumbing, electrical, HVAC job assignments for licensed technicians. Created templates for email contacts and profiles.

Insurance Agent

Elephant Insurance, Glen Allen, VA 8/2015 -5/2016

Provided auto insurance quotes and sold policies and ancillary products to qualified individuals. Accurately captured underwriting information from customers. Educated customers on their insurance coverage, products, discount and payment options.

Insurance Service Representative 2014-2015

Teleperformance USA (USAA), Richmond, VA

Educated members on insurance related matters for their state, including policy endorsements, vehicle location changes, payments, billing concerns and obtaining financial responsibility requirements (SR-22).

Lead Agent/ Office Manager 2013-2014

Direct General Insurance

Maintained profitable growth through retention, marketing and selling of automobile and term life insurance, and ancillary products. Developed business relationships with local businesses’ and community organizations. Balanced daily reports, processed payments, endorsements and inspections.

Licensed Insurance Agent 2012-2013

Geico, Fredericksburg, VA

Gathered information from prospective policyholders in a call center environment creating policies.

Sales Associate, DressBarn, Henrico, VA 2012-2012

Assisted customers with purchasing decisions, processing purchases, inventory and layaways.

Automotive Sales Representative, Universal Ford, Glen Allen, VA 2011-2011

Negotiated and effectively presented vehicle benefits, features and performances. Followed up.

Universal Customer Service Agent, ASK Staffing (UPS Freight), Richmond, VA 2010-2011

Resolved logistic freight billing issues. Scheduled, tracked and set freight reconsignments, processed quotes, payments and claims.

Customer Service Representative, Cash Advance Centers of VA, Richmond, VA 2008-2010

Extended loans. Processed payments and bank transactions. Marketed the for new clientele.

Representative, Primerica Financial Services 2007-2008

Sold life insurance products and interviewed for financial planning and home refinancing.

Teller/Customer Service Representative, First Federal Savings Bank 2006-2007

Processed banking transactions, loan payments and wire transfers. Explained products & rates.

Customer Service Representative, Bank of America 2004-2006

Handled account related activity issues. Suggested complimenting bank goods.

EDUCATION

J Sargeant Reynolds Community College, Richmond, VA 2019

Associates of Science- Business Administration

Professional Career Development Institute Richmond, VA

Bookkeeping and Accounting 2000-2001

Virginia Commonwealth University/Accounting Richmond, VA

Accounting 1996-1999

Contact this candidate