Sales Office Staff

Philip Jay S. Uyanguren

Upper St. Niňo Binuigao Toril Davao City 095********

Profile Summary:

A confident, Self-motivated, dynamic detail-oriented person having 5 years & 6 months experience in Philippines and UAE Abu Dhabi specifically in the field of Sales & Marketing, Business Development and Client Relationship Management.

I graduated from Davao Central College with, Bachelor’s Degree in Information Technology 2010 - 2014 Davao Central College Davao City Philippines.

Personal goal and Objective:

My objective is to continue executing with excellence. I believe in the theory of “Do it with passion or not at all.”

Skills & Abilities:

COMPUTER LITERATE

Operating Systems: Windows 98, XP, 7, 8

Basic knowledge of computer programming (C++, PHP, Java Script)

Computer literate (Microsoft suite, MS word, MS excel and MS PowerPoint)

Internet & Email

CUSTOMER SERVICE & COMMUNICATION

Wide sales and customer service experience

English communication skills in speaking, reading, writing and listening.

Competitive attitude towards sales target and limitless motivation to exceed expectations

Working knowledge of reconciling daily sales and prepare deposits

Focused on positive results and outcomes while maintaining company guidelines and standards

Enthusiastic and well presented

LEADERSHIP

·Human relation and counseling

·Can be a good team leader

WORK EXPERIENCE!

Call Center Agent ( CSR )

CONCENTRIX Macys Omni Channel

October 28, 2019 – January 5, 2020 (Seasonal Account)

Addressing the right & detailed information per customer concerns

(G/Y Shift)

Branch Office Clerk ( Admin Dept. Invoicing / encoder )

Zest - O Corporation Crossing Tibuloy Binugao Toril Davao City June 27, 2018 up to present.

June 27, 2018 - January 26, 2019 { hired as casual employee }

May 6, 2019 - October 6, 2019 { under probationary period }

Encoding top priority P.O / S.O ( Purchase Order / Sales Order with delivery date ) should be delivered before canceled date.

Making pre layout gate pass or pick list ( 2 copies 1 for Encoder 1 for the Warehouse ) to insure accurate monitoring in getting out of stock orders or near expiry products to prevent wrong served. Sanction for penalty!

Making adjustment for original gate pass of what should be delivered. ( Deleting out of stock and near ex. Products, dis regard below 3 months near expiry for national accounts ) for truck capacity ( Over loading Prevention)

Invoicing Original gate pass ( Charge Invoices / Sales Invoice / Stock Delivery Order )

C.I Confirm / C.I Shipping to Mc.Cola Inventory ( for today delivery )

Informing area manager for today's delivery

Marketing Executive

New index stationery & Gifts trading est abudhabi, united arab emirates

November 2, 2016 – 2017

Efficient managing in sales activities that includes customer acquisition, lead generation, follow up leads, business generation, minimize and support account receivable and new offering conceptualization as per New Index Strategy targets..

Handling corporate customers

Call Center Agent

Performance 360 Solution Health Insurance Campaign

November 5, 2015 – March 2016 (4months)

Obtain client information by answering telephone calls, interviewing client; verifying information.

Determine eligibility by comparing client information to requirements.

Maintains communication equipment by reporting problems.

Office Staff

Ryan acts 2:38 Trucking Services Under Miescor Sub Contractors

Davao City, Philippines

April 2, 2014 – august 2015 (1yr. & 4 months)

Office works “daily handling of IN & OUT truck loads records”

Data managing (Checking employee records daily time log)

Handling confidential tasks and making routine office tasks as efficient as possible.

Handling all payroll activities of employees and ensured posting of checks before the end of the month

Resort Staff

High Ponds Resort Davao City, Philippines

January 15, 2013 – January 20, 2014 (1year)

Greet customers and determined their needs and wants.

Discuss type, quality and number of merchandise required for purchase.

Provided advice to clients regarding particular products or services.

Answer customer queries and concerns.

Ensure quality guest service through active listening, the ability to identify the best products for the customer, suggesting alternatives or additional items.

Provide outstanding customer service.

On Job Trainee It Staff

Now Outsourcing Services Mc Arthur Highway, Maa Davao City, Philippines August – October 2013 [500 hours]

Main Work includes:

Web designing

Virtual assistance

SEO (Search engine optimize)

Content Migration

Education:

Bachelor of Science in Information Technology 2010-2014

Davao Central College of toril [Graduate]

Major: Programming

Minor: Multimedia

Secondary Rogationist Academy 2004 – 2008

Baracatan Road, Toril Davao City

PERSONAL DETAILS:

Date of Birth: 28 - 01 - 1992 Father’s Name: Felix Uyanguren

Age: 27 Mothers Name: Susana Uyanguren

Gender: Male Languages Known: English, Tagalog

Nationality: Filipino Religion: Roman Catholic

Status: Single

Declaration

I hereby declare that the above particulars furnished by me are true and correct to the best of my knowledge and belief.

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