A energetic, talented and driven Self having altogether the experience in Hospitality sector as well as IT sector. I am soul Driven hotel manager with a real passion for delivering a first rate service to guests and maintaining excellent relationships with them to encourage repeat business. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximizing profits. Possessing the experience and initiative to further bolster a hotel’s reputation and commercial success.

Looking to join a reputable and exciting hotel group where I can progress quickly and have the opportunity to develop an enviable career profile.

EDUCATION

D N C College, Nagpur, Maharashtra Higher Secondary Certificate, Apr. 2010

Convent, Nagpur, Maharashtra Secondary School Certificate, Apr. 2008 ACTIVITIES

Being the manager of the restaurant, I been doing lot of guest dj events and Gig nights to increase the foot fall at the outlet.

EXPERIENCE Restaurant Manager Coal Shed Pune, Maharashtra FEBRUARY 2019–

March 2020

Being a Restaurant manager, my responsibilities included maintaining the restaurant’s revenue, profitability and quality goals. Ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Key Responsibilities

•Effectively managing the daily operations of the hotel.

•Making sure that guests have a good first and last impression of the hotel.

•Setting sales targets for staff and monitoring them to ensure that they are met.

•Recruiting staff, training them up and then monitoring their performance.

•In overall charge of a busy food and beverage operation.

•Engaging and motivating staff to do better.

•Constantly focusing on profitability and growth.( with activities and events and also by increasing our reach on social media)

•Striving to create a relaxing and welcoming ambience for customers.

•Identifying other revenue stream opportunities.

•Organizing conferences, corporate parties.

•Launching local publicity campaigns and attending networking events.

•Making sure presentation, recipes and services are consistent to every guest.

•Demonstrating visible operational leadership and management to the hotel staff.

•Supervising the activities of the reception staff.

Assistant Restaurant Manager THE GAZEBO WORLD OF VEG, PUNE, Maharashtra APRIL 2017 – JANUARY 2019

Being a Assistant Restaurant manager, my responsibilities included maintaining the restaurant’s revenue, profitability and quality goals. Ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and customerservice standards.

Key Responsibilities

•Effectively managing the daily operations of the hotel.

•In overall charge of a busy food and beverage operation.

•Engaging and motivating staff to do better.

•Striving to create a relaxing and welcoming ambience for customers.

•Identifying other revenue stream opportunities.

•Organizing conferences, corporate parties.

•Launching local publicity campaigns and attending networking events.

•Making sure presentation, recipes and services are consistent to every guest.

F & B Executive Hotel Bird Valley. Pune, Maharashtra May. 2015 – Mar. 2017

As the F&B Executive my key roles included.

•Promoting and marketing the business over calls and on emails

•Taking reservations, handling customer inquiries and complaints of guests on calls.

•Making improvements to the running of the business and developing the restaurant by getting more and more corporate clients through outbound calls and email.

Product Advisor Shaadi.com, Mumbai, Maharashtra Jul. 2013 – June. 2015

•Handling Calls from member or Shaadi.com regarding product information and give • Supported and trained new staff on process and procedures.

•Coach the New Joiners,evaluate their calls and give timely feedback.

•Set action plans and work on the same to improve performance.

SKILLS

•Financial acumen

•Business management

•People skills

•Attention to detail

•Commercially aware

•Guest satisfaction

•Event management

•Managing budgets

•Self-motivated

•Cost control

•Optimizing performance

•Influencing skills

Contact this candidate