Mr. Pratheep Thurainayagam

* ***** ********, ***********, **, M1X1X9

****-******* *****: addtkj@r.postjobfree.com

Phone: 647-***-****

Objective:

To continue to provide support to individuals (and their families) who experience mental health challenges in their recovery journey through Case management/Mental health support services.

Skills and Abilities:

Nine years of experience in mental Health and developmental Case Management services providing individualized support to clients living with a serious mental illness.

Skilled in dealing with complicated cases and conflict resolution.

Extensive post-graduate training in health care services.

Highly organized, expert in time management, multi-tasking, strong attention to detail and problem-solving skills.

Operational experience pertaining to ethical issues within communities.

Excellent command of English and Tamil and working knowledge of Russian and Sinhalese languages.

Professional Achievements:

Consultant Social Work Services-Homecare Hub Inc- (2020-Present)

Assisting clients with their care needs. Assisting clients in coordinating care by telephone and in person

Assessing clients and gathering relevant information

Offering information and supporting clients and their families

Maintaining accurate records and preparing reports

Follow up with clients, resolving client issues and conflict to ensure that their care needs have been met

Provide care to clients as a back-up when required and where possible

Work with existing homecare agency partners and help establish new agency partnerships including recruiting, evaluating and on-boarding potential agencies

Manage relationships with existing facilities (e.g. Long-term care, Nursing Homes, etc.)

Establish new facility partnerships including placing caregivers, coordinating care, and scheduling

Work with stakeholders to assist and coordinate the design, testing and roll-out of product enhancements and new services and features to the Homecare Hub platform

Understand business requirements, end-user needs and drivers

Adhere to project deadlines and deliver quality documentation

Communicate effectively with product stakeholders

Other related services as assigned to the Consultant by the Company from time to time

Mental Health Case Manager - Pathways for Seniors Program/Community case management Program, Toronto North Support Services, 2011- 2020

Provided flexible community-based support and outreach services.

Provided individualized community support for clients experiencing age-related disabilities including depression, anxiety, dementia and Intellectual disabilities.

Provided input and guidance to family members who are at risk of caregiver burnout.

Prevented isolation, loneliness or psychological distress in older people, for which they may require long-term care.

Educated adults and older adults about abuse - including physical, verbal, psychological, financial and sexual abuse, abandonment, neglect, serious losses of dignity and respect.

Prompt recognition and treatment of mental, neurological and substance use disorders in adults.

Provided specific actions to promote mental well-being, prevent mental disorders, enhance recovery, promote human rights and reduce the mortality, morbidity and disability for persons with mental disorders including in older adults.

An intensive case management model in which the Community Support Worker endeavors to provide on-going support as needed in order for the client to stabilize, achieve their goals, improve their quality of life, provide assessment, service planning, skills teaching, linking to other services and crisis prevention.

Worked with individuals with serious mental illness who require support to live and work in the community. Provided support to promote independence and quality of life for these individuals by responding to their multiple and changing needs.

Accept referrals from individuals, families and agencies in the community and Carry out the client preliminary assessment, intake and admission processes, Maintain strict confidentiality guidelines regarding all clients, conversations and referrals.

Provided intellectual support, intensive housing support, wheel Tran’s service support, assist them to meet their social support needs and advocacy.

Provided support to persons with serious mental illness in a short stay crisis support environment as well as crisis mediation, advocacy, and/or coordination of services.

Developed individual client centered services plan, addressing the immediate basic short-term residential needs, clinical and psychosocial supports, Develop and implement best recovery-based strategies in partnership with clients.

Awareness and appreciation for cultural diversity, Knowledge of and skills in developing therapeutic relationships with individuals with severe and persistent mental illness inclusive of assessment and treatment, problem identification and evidence-based treatment modalities.

Demonstrated a knowledge and commitment to psychosocial rehabilitation and recovery.

Knowledge of mental health and addictions/justice support services Individual and group counseling skills, Knowledge of psychiatric symptomology and psychiatric medication as well as applied suicide Intervention skills training.

Demonstrated skills in crisis and biopsychosocial assessment, mental status examinations, differential diagnosis, short-term treatment modalities and transitional care of clients.

Facilitator for two weekly wellness and health promotion drop-in groups, Toronto 2011 -2020 (More than 150 culturally diverse weekly participants who experience mental health problems)

The program provided two weekly wellness and health promotion drop-in groups, as well as individualized community support for Clients experiencing age-related disabilities and Intellectual disabilities.

Personal Support Worker (Canada) - Bayshore Home Health & Circle of care

Performed roles and responsibilities following learned scope of practice and Agency policies

Care for people and families during periods of illness or recovery.

Provide bedside and personal care to clients and help them move, bathe, groom and get dressed and undressed. Plan and prepare meals. Help with light housekeeping/ Assisted resident with Personal Hygiene and ADL, mobility and transfer from bed to wheelchair using mechanical lifts

Family Physician Regional Hospital, Kursk Psychiatry & Psychology, Family medicine, Gastroenterology, Russia 2001- 2007

Assessed both the mental and physical aspects of psychological problems which included a panic attack, frightening hallucinations, thoughts of suicide, or hearing "voices." Or they may be more long-term, such as feelings of sadness, hopelessness, or anxiousness.

Performed a full range of medical laboratory and psychological tests which, combined with discussions with patients, help provide a picture of a patient's physical and mental state. Displayed an understanding the complex relationship between emotional and other medical illnesses and the relationships with genetics and family history, to evaluate medical and psychological data, to make a diagnosis, and to work with adolescents, adults and older adult patients to develop treatment plans.

Experienced with Interviewing Techniques, Psychotic Disorders, Neurodevelopment disorder, Mood Disorders, Anxiety Disorders, Cognitive Disorders, Personality Disorders, Eating Disorders, Sleep Disorders, Substance Related Disorders, Pain Management and Psychiatric Interventions.

Education:

Degree in post-graduate Studies in Family Medicine, Psychiatry & Psychology, Gastroenterology. Kursk State Medical University, Russia, 2008 – 2009

Medical Doctor Degree, Kursk State Medical University, Kursk, Russia, 2001 – 2007

Diploma for Personal Support Worker, North American School of Information Technology, Toronto, ON, 2009 – 2010

Bachelor of Information Technology, University of Colombo, Srilanka, 1999 – 2001

Additional Certifications and Skills:

First Aid & CPR Training

PPE Safety Training & Respirator fit test

Effectiveness of individualized developmental care

Developmental assets

Developmental support in adolescence

Applied Suicide Intervention Skills Training

Emergency Response Centre Training - City of Toronto

Harm Reduction Training

Recovery and Leadership Training

Face to Face Understanding Mental illness

Assist Suicide Prevention Training

Team building Training

IAR Training & Ocan

CBT, DBT

Violence in The Workplace

Computer Technology, Basic Computer Skills Training and search engine capabilities.

Attended hundreds of hours of Psychiatric Sessions

Documentation training

Safe Management Training

Diversity, Inclusion & Anti-Oppression Training

Palliative Care Training

Workshop on Goal Setting and Transition Planning

Working with Individuals with Dementia

Depression in the Elderly

Late Onset Psychosis

Mindfulness

WHIMIS Training

Food Handling and Safety

Volunteer experience:

Staff Member of ERC (Emergency Response Centre) Mental health support during emergency situations, City of Toronto, 2018 – 2020

The “Helper's High” Clinical Counselling & Advocacy, (Grieving and mental health support, community resources, language assistance, service applications) 2007 – present

Red Cross, blood donor clinic, St. John’s ambulance, Food bank 1998 – 2007

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