Shelly Cameron

778-***-****

addtjb@r.postjobfree.com

PROFESSIONAL SKILLS

Proficient in Microsoft word, Excel, Outlook, Power point, Skype and Zoom

Demonstrate a high level of administrative competence.

Encourage open communication to achieve mutual understandings.

Maintain complete confidentiality.

Excellent professional communication, both written and oral. Line editing and proofreading skills.

Excel in developing jobs, organizational structure and systems.

Plan, organize and completes tasks in the shortest, most efficient manner.

Team player who can also work independently.

Utilize a variety of analytical techniques to solve problems while successfully developing creative strategies.

Display a pleasant, cheerful disposition.

EMPLOYMENT

MAY 2019- CURRENT

SPECIAL EDUCATION TEACHER’S ASSISTANT, ABBOTSFORD SCHOOL DISTRICT

Provide positive behavior support & utilizing communication skills to diffuse escalated behavior.

Ensure academic support by; working with special needs students one on one.

Provide social guidance by; reinforcing appropriate behaviors for social interaction, in the classroom as well as during recess and lunch periods.

Ensuring a safe learning environment for all students by avoiding triggers that may escalate special needs’ students.

DEC 2017- MARCH 2018

DENTAL ADMINISTRATOR, WILLOUGHBY DENTAL CENTRE

Prepared & managed detailed records of patients in an accurate & efficient manner

Handled all billing & insurance verification including patient information.

Politely answered phone, schedule & confirmed office appointments.

Conducted strong customer service protocol for front desk operations

Organized schedule for doctor(s)

Processed & reconciled payments, verified insurance benefits & scheduled appointments.

Maintained supplies inventory.

Provided project correspondence to include, letters, conference notes and meeting minutes.

SEPT 2016- NOV 2017

BRANCH ADMINISTRATOR, VALLEY VIEW MEMORIAL GARDENS & FUNERAL HOME

Performing general office administration functions including processing of cemetery and funeral contracts, amendments to contracts, transfers, process certificates, data entry and various other tasks.

Delegating customer inquiries to the appropriate staff personnel.

Responded to inquiries in person and on the phone from grieving families and general public.

Customer ordering and shipping/receiving.

Conducted agenda preparation and minute-taking for monthly staff meetings.

Ordered office supplies and made sure office equipment was in good repair.

AUG 2014- SEPT 2016

DENTAL ADMINISTRATOR. ABBOTSFORD DENTAL GROUP

Performed monthly inventory and maintained office financials.

Politely answered phone, schedule, and confirmed office appointments.

Prepared and managed detailed records of patients in an accurate and efficient manner.

Handled all billing and insurance verification including confidential patient information.

Generated A/P and A/R.

Provided information by answering questions and requests.

AUG 2014- OCT 2015

DENTAL ADMINISTRATOR, WILLOW DENTAL CARE

Oversaw meetings, conducted performance reviews, and addressed employee concerns.

safeguard patient privacy and confidentiality

collect and receipt payments from patients at time of treatment

Coordinated the work schedule for Specialists, including Orthodontists, Endodontists, Oral Surgeons and Periodontists.

Processed and verified dental insurance coverage for patients.

JUNE 2001-DEC 2013

OFFICE ADMINISTRATOR, WHITE GLOVE LAWN & PROPERTY MAINTENANCE

Responsible for proper work and paperwork flow, customer service issues, and corporate documentation procedures.

Point person for customer comments/questions/complaints.

Responsible for office administration including the facilitation of office systems and procurement processes.

Prepared payroll, review and approve supply requisition, assigning and monitoring clerical functions.

JUNE 1994-APR 2001

DENTAL ADMINISTRATOR, SEMIAHMOO DENTAL CENTRE

Used a wide variety of software including, Microsoft Word, Excel, Power Point and Access to enter data, find information and perform mail merges.

Provided administrative support to the doctors’

Coordinated and maintained records management in confidentiality for each patient.

Maintained files and reports for monthly reconciliation.

Developed and enforced office policies.

Presented treatment plans and assisted patients in making financial arrangements.

EDUCATION

MARCH 2019 YEAR

DIPLOMA SPECIAL EDUCATION TEACHER’S ASSISTANT, SPROTT SHAW COLLEGE

Received Honours Diploma & 4.28 GPA

JUNE 2011

CERTIFICATE OFFICE ADMINISTRATION, LANGLEY CONTINUING EDUCATION

JUNE 1994

CERTIFICATE DENTAL OFFICE RECEPTIONIST, RICHMOND SCHOOL BOARD CONTINUING EDUCATION

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