Care Social
Resume:
Antwan Swan
Milwaukee, WI *****
addtiu@r.postjobfree.com
Professional Summary
Experienced proactive social service professional who is passionate about positively impacting programs and helping participants by providing expert support. Experienced with a vast population of individuals and always looking for ways to improve operations and personalize assistance. Well-organized and detail-oriented with exceptional verbal and communication skills.
Skills
Process improvement
Interviewing
Strong interpersonal skills
Documentation
Assessments
Investigations
Regulatory compliance
Review and analysis
Case management
MS Office, Excel, Power Point, Outlook
Work History
IRIS Consultant, 10/2018 to Current
TMG by Magellan Health – Madison, WI.
Collaborate with senior citizens and those with disabilities to identify long-term care goals and ways to achieve them
Provide program orientation to ensure clear understanding of program dynamics
Make appropriate community referrals based on interest, barriers, and capabilities
Collectively create support plans that encourages self-sufficiency
Maintain ongoing contact with participants to address progress, concerns, questions regarding the program and services
Ensure for the collection and accurateness of worker documents
Educate participants on how to read and interpret monthly budget reports
Serve as a liaison between the Fiscal Employer Agency and the IRIS Consultant Agency
Submit accurate documentation of all activities within the IRIS data system
Treatment Foster Care Specialist, 05/2018 to 11/2018
Benevolence First, Inc – Milwaukee, WI.
Licensed treatment foster care parents to provide foster care services to youth in need of safety, security and stability
Conducted home studies, background checks and home inspections
Facilitated Treatment Plan Meetings with involved providers to address case progress, concerns and goals
Provided oversight and ongoing case management services
Performed licensure, monitoring, and re-licensing functions for foster homes to ensure compliance and guidelines are adhered to in accordance with regulatory and agency licensing standards
Completed case/record audits
Resolved conflicts and negotiated mutually beneficial agreements between parties
Deputy Ombudsman, 11/2015 to 10/2017
Texas Juvenile Justice Department – Austin, TX.
Performed complex (journey-level) work under general supervision with moderate latitude for use of initiative and independent judgment
Investigated complaints pertaining to the administration and delivery of services and programs to youth detained in TJJD facilities and of youth placed in post-adjudication correctional facilities
Resolved conflicts and negotiated mutually beneficial agreements between parties
Inspected facilities and institutions to ensure they met the state standards, and rights of youth were fully observed
Conducted interviews, audited data/files, analyzed trends in activities resulting in complaints, recommended changes in procedures relating to the treatment of youth
Reported standards violations by local probation departments to the appropriate TJJD departments operated facilities
Facilitated meetings with administration staff to develop corrective action plans
Prepared and submitted reports based on recommendations for improvement
Financial Employment Planner, 01/2013 to 10/2015
Ross Innovative Employment Solutions – Milwaukee, WI.
Screened and supervised cases in which needs, challenges, interest and abilities were identified with participants to appropriately utilize the services to meet participants needs
Collectively coordinated Employability Plans with participants resulting in self-sufficiency
Made appropriate community referrals based on the participants interest, aptitude and eligibility
Collaboratively worked with the local Temporary Assistance to Needy Families (TANF) agency to ensure compliance of benefits and services
Intensive In-Home Worker, 02/2008 to 01/2013
Integrated Family Services – West Allis, WI.
Interviewed and investigated allegations of abuse/neglect of children, monitored cases and completed ongoing case assessments
Ensured compliance was adhered to as it pertained to Wisconsin State statues and policies
Collaboratively developed treatment plans with families and providers to assist families in becoming protective parents
Analyzed and implemented problem solving strategies from a strengths-based perspective in partnership with families and providers
Facilitated monthly team meetings to address progress, remaining needs to improve upon, and remaining goals
Made appropriate referrals to community resources and services based on family's needs
Resolved conflicts and negotiated mutually beneficial agreements between parties
Education
Master of Social Work: 12/2011
University of Wisconsin Milwaukee - Milwaukee, WI
Bachelor of Art: Sociology, 12/2006
Alverno College - Milwaukee, WI
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