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Sales Customer Care

Location:
Puducherry, India
Salary:
5L PA
Posted:
June 14, 2020

Contact this candidate

Resume:

RESUME

P. VEERAMANI

Email: addtgj@r.postjobfree.com

Cell:+91-801*******

CAREER OBJECTIVE:

To secure a career Position in an organization that recognizes and promotes outstanding values in their employees to be part of an organization that encourage the progressive of creative innovation treated at improving organizational growth to provide a team atmosphere for all at assist employees in maintaining the vision of the organization .

EDUCATIONAL QUALIFICATION:

B.Sc,(Computer Science) - Marudhupandiar Arts & science College, Tanjore – Bharathidasan University - 65 %

M.B.A (Marketing & HR) - Sapthagiri College of Engineering, Dharmapuri-Anna University, Chennai - 65 %

WORK EXPERIENCE :

1.Manager, Bajaj Alliance Life insurance, Salem District – 2 Years

Job Description:

Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.

Meeting planned sales goals & Setting individual sales targets with the sales team.

Tracking sales goals and reporting results as necessary.

Overseeing the activities and performance of the sales team.

Coordinating with marketing on lead generation & the ongoing training of your salespeople.

Developing your sales team through motivation, counseling and product knowledge education.

Promoting the organization and products.

Understand our ideal customers and how they relate to our products.

2.Sales officer, ICICI Lombard General insurance, - 3 Years

Worked Locations: Dharmapuri, Krishnagiri & Hosur

Job Description:

Developing and sustaining long-lasting relationships with customers.

Screening, recruiting, and training sales employees.

Calling potential customers to explain company products and encourage purchases.

Answering customers' questions and escalating complex issues to the relevant departments as needed.

Developing in-depth knowledge of company products.

3.Sales officer, HDFC Ergo General insurance- 3Years

Worked Locations: Dharmapuri, Krishnagiri & Hosur

Job Description:

Research and source potential clients and build long-term relationships with them

Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products

Advise clients on the insurance policies that best suit their needs

Customize insurance programs to suit individual clients

Deliver approved policies to new clients and explain benefits and risks of the policy

Re-assess the policy needs of existing clients after life-changing events

Fill-out and submit applications, issue quotes, maintain client records and prepare reports

Keep abreast of industry and market trends and best practices

4.Manager - Escorts, Ariyalur Dt – Currently Working

Handling 7 sales Executives in Ariyalur District

Job Description:

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Generating reports and presenting information to upper-level managers or other parties and Ensuring staff members follow company policies and procedures.

ACQUIRED KNOWLEDGE:

Training & Development, Sales Training,Skill Management, Customer Care & Retention

Event Organization, Sales Skill Acquitance, Complaint Handling, Complaint Dealing & Closing according to Norms

The T & D Planning and policy of Manpower retention and skill Management

The Customer Service Industry in its operation and Maintenance

STRENGTH:

Planning

Communication & Delegation

Confident Decision-Making

Optimism & Flexibility

Candid Self-Evaluator &Team Player

Lead by Example

HOBBIES:

Listening Music

Reading Books

Playing Cricket

PERSONAL PROFILE:

Father’s Name : P. Palanivel

Date of Birth : 16-06-1982

Sex : Male

Marital Status : Unmarried

Nationality : Indian

Languages Known : English & Tamil

Address : 929, Adhiyaman st,

Vilandai, Andimadam Post & Taluk

Ariyalur Dt- 621801

Tamilnadu, India

DECLARATION

I hereby declare that the above mentioned information are true to the best of my Knowledge and beliefs and I bear the responsibility for the same.

Place:

(VEERAMANI.P)

Date:



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