Food Service Sales

CURRICULUM VITAE

PERSONAL INFORMATION

Name : NJI Timothy Teh

Nationality : Cameroonian

Mobile Number : 052*******

Email Address : wrighttimothy02@gmail

Language : English and French

Visa Status : visit visa

Position: Waiter

OBJECTIVE

Seeking waiter, sever, stewardess or any customer service position where I intend to utilize my skills and experience for each job completion and be Committed to total patron satisfaction through provision of exceptional services.

PROFILE

• 3+ years’ progressive experience as a waitress and server/steward with renowned hotels and restaurants.

• Competent at serving banquets and managing special events at a restaurant

• Well-versed in setting tables and preparing and serving food and beverages according to set instructions

• Track record of upselling through suggestive selling techniques

• Exceptional sales and customer service acumen

• Good communication skills in English and French

• Experience in Cleaning and arrangement of utensils with high sense of safety and work ethics

CORE COMPETENCIES AND SKILLS

– Tidiness and orderliness

– Writing/Taking Orders

– F&B Service

– Menu Presentation

– Identification Checking

– Table Preparation/Cleaning

– Answering Phone

– Menu Recommendation

– Sanitation

– Bill Generation

– Payment Collection

SYNOPSIS OF ACHIEVEMENTS

• Suggested a program of free gift cards with lunch meals which led to a high volume of clientele at a time of low customer traffic

• Developed an excellent team of servers through effective training and leadership

• Increased employee’s morale by suggesting Employee of the Month contest, now a regular feature of the restaurant

PROFESIONAL EXPERIENCE

JC Bastos Yaoundé Cameroon February 2016 - April 2017

Waiter

• Welcome customers as they arrive and ask for seating preferences

• Seat customers and offer welcome drinks and menu

• Take food and beverage orders and communicate to the kitchen through POS system

• Deliver orders to the table in a timely manner

• Ensure quantity, quality and accuracy of order

• Set up food stations and tables as directed

• Clean tables and ensure that they are bussed appropriately

• Mix and serve drinks as directe

LA Falace Hotel, Cameroon June 2017 to May 2019

Steward/waiter

• Picked orders from the kitchen and delivered to the customers

• Ensured the cleanliness of all counter tops and tables in the restaurant

• Filled glasses with beverages as instructed

• Solicited customers to fill in comment cards

• Washed dishes and prepared salads when needed

• Cleaned the kitchen and utensils and get everything arranged at the close of my shift

Kiza UAE july 2019 to Nov 2019

Back bartender

Waiter

Arabesq/Casapons (DUBAI MALL)

Sales assistance

Receive and serve customers in a proper manner (Arabic coffee and other food stuff)

Make sure the shop is always tidy

Assist in customer services in foreign language (French and Englisg)

ADDITIONAL CAPABILITIES

• Excellent communication and interpersonal skills

• Ability to understand and follow food sanitation and safety protocols

• Deep understanding of operating food service equipment

• Working knowledge of housekeeping procedures

• High degree of personal cleanliness

• willing to work flexible hours

EDUCATION

Ordinary Level 2012 GCE

Advance Level 2015 GCE

Certificates Upon Request

Contact this candidate