Leasing Consultant
Resume:
Hello
I’m Morgan Graham
Chandler, Arizona 85226
addte1@r.postjobfree.com
Skills
● Exceptional Customer Service
● Quick Learner
● Strong Leadership Skills
● Strong Work Ethic
● Team Player
Experience
January 2020- Present
AMC Property Management, Scottsdale, AZ - Leasing Consultant
● Tour perspective residents, build rapport and value of the community, and overcome objections while following and complying with Fair Housing Laws
● Verify applications and follow up on applications including resident screening
● Prepare leasing agreements
● Maintain occupancy over 95% and pre lease above 98%
● Follow Up on prospective leads
● Maintain light logs
● Deliver notices for breach of lease agreements
● Walk units prior to move-in, to ensure everything is move-in ready, and walk units upon vacate and note any damages.
● Receive and enter work orders to maintenance
● Post rent and bank deposits
August 2019 - January 2020
EoS Fitness, Mesa, AZ - Fitness Counselor
● Call leads to set appointments for prospects to tour the facility and purchase membership
● Tour the gym, following a “play” set by company to help drive production and optimize each sale
● Sell personal training
● Create memorable experience for each member, and potential member
● Grow and develop new fitness counselors, ensuring core values are in place, and proper sales skilled are sculpted
● Maintain 50% show percentage for appointments
● Sell minimum of 75 memberships/month
2
February 2019 - August 2019
Z’tejas, Chandler, AZ - Server
● Provided prompt and exceptional service to guests ensuring a wonderful experience and establish returning clientele
● Upsold items such as second shelf liquors, appetizers, and desserts to increase company’s sales
● Trained newly hired servers in essential service skills providing them with knowledge needed to succeed
● Checked products in unit area to restock items that ensure sufficiency February 2017 - January 2019
Crujiente Tacos, Phoenix, AZ - Bartender/Server
● Provided prompt and exceptional service to guests ensuring wonderful experience and establish returning clientele
● Upsold items such as two ounce pours for cocktails, bourbons, tequilas, appetizers, and desserts to increase company’s sales
● Monitored guest’s alcohol consumption
● Check products in unit area to restock items that ensure sufficiency
● Solved customer concerns and complaints in a way that both satisfied the guest and company policies as well as standards
● Acted as manager on the floor when the owner was not present January 2011 - January 2017
Jerry’s Pizza, Racine, WI - Manager
● Prepare the store for high customer service
● Handle finances for the store’s productivity
● Collaborate with coworkers to complete tasks efficiently
● Create the schedule for the week in a timely manner
● Train new hires
January 2016- December 2016
Third Coast Woodfire Pizza and Pub, Racine, WI - Bartender
● Provided prompt and exceptional service to guests ensuring a wonderful experience and establish returning clientele
● Upsold items such as two ounce pours, appetizers, and desserts to increase company’s sales
● Monitored guest’s alcohol consumption
● Trained newly hired servers and bartenders in essential service skills providing them with knowledge needed to succeed
● Checked products in unit area to restock items that ensure sufficiency March 2014- October 2014
3
YMCA, Racine, WI - Welcome Center Representative
● Answered phone calls promptly to deliver exceptional customer service
● Toured the facility to individuals interested in signing up in both English and in Spanish
● Faxed important and personal documents to WE energies (electrical company)
● Handled all billing inquiries and payments
● Assisted lower income individuals to receive price reduced memberships based off of their income
Education
September 2010- June 2014
William Horlick High School, Racine, WI - High School Diploma
● Accelerated Courses
September 2014- May 2015
University of Wisconsin Parkside, Kenosha, WI - Exercise Science
● General Education courses
January 2018- Present
Mesa Community College, Mesa, AZ - Exercise Science
● Sports Physiology
● General Education courses
Volunteer Opportunities
May 2019 - Present
Communication Director for Exercise Science Club
● Take notes for the club, and relay all important information discussed in meetings to those who did not attend
● Gather feedback and suggestions and communicate to the board
● Develop a budget for the club and brainstorm/execute fundraising opportunities
● Create flyers to advertise the club
August 2015- January 2017
Assistant Powerlifting Coach
● Enforce safety regulations ensuring athlete is not at risk of injuring themselves or others
● Create personal workout plans for athletes so that they may follow a schedule ensuring progress geared towards desired results and develop direction
● Analyze athlete’s strengths and weaknesses and provide constructive criticism
● Develop diet plans so that lifters maintain their weight as well as strength
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