Manager/Sales/Receptionist

Arlene B. Avila

Mobile: ********

E-mail: addtbm@r.postjobfree.com

Address: Abu salama 807 street bldg. 9 zone 24

KEY QUALIFICATIONS

Fifteen Years working experience with related in Sale’s, food and beverage, Receptionist include manager and supervisor.

Friendly, outgoing and Charismatic personality

Superior salesmanship, consistently outperforming peers

Customer service representative, credit cards consultant, with experience in sales and restaurant

With good communication skills both written and oral.

Maintaining a fun, safe atmosphere for patrons

EMPLOYMENT DETAILS

Totsha Fashion

Job Title : Sales Assistant / Cashier

Doha, Qatar

Feb 2019 to May 2020

Greeting customers who enter the shop.

Be involved in stock control and management.

Assisting shoppers to find the goods and products they are looking for.

Being responsible for processing cash and card payments.

Stocking shelves with merchandise.

Answering queries from customers

Reporting discrepancies and problems to the supervisor.

Giving advice and guidance on product selection to customers.

Balancing cash registers with receipts.

Keeping the store tidy and clean, this includes hovering and mopping.

Responsible dealing with customer complaints.

Attaching price tags to merchandise on the shop floor.

Receiving and storing the delivery of large amounts of stock.

Keeping up to date with special promotions and putting up displays. The Jolly Taxpayer Bar and Restaurant

Job Title : Manager / Supervisor / Cashier

Singapore

May 2016 to May 2018

Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.

Creating effective schedule and quickly resolving conflicts to ensure that bar is well Staffed during peak hours

Setting and enforcing quality and safety controls Ensuring licenses are updated and in line with current legislation working with diverse personalities both on the staff and patrons.

Always take responsibility for ensuring a positive guest experience. NUAT THAI:

Job Title: Receptionist / Cashier

Philippines

Nov. 2011 to 2013

Entertain receive customers warmly with a smile.

Hear the complaints of the customer and should act on it accordingly.

Shall maintain the worksheet properly

Should not leave the counter without properly turning over to a substitute.

Should maintain the rules in assigning therapists to customers.

Should know how to convince customers to choose higher paid massage.

Should maintain inventories of supplies. And follow procedure in requesting supplies. Request

Should submit the payroll report on time otherwise the payroll will be delayed Jollibee Incorporated

Job Title: Party host/ Receptionist

Philippines

Nov. 2008 to 2010

Planning, organizing, personalizing, and facilitating birthday parties that deliver a safe, fun and active party for the children, value packed and hassle free for the parents.

Welcome all party guests with a smile, and review party format and agenda with parents

Facilitate the party staging area while waiting for remaining guests.

+ Organize game or activity to keep guests interested and having fun while waiting.

+ Uncover personal favorites of the birthday child to include in the party.

Stay with the party the entire time.

+ Lead and facilitate children in safe, organized, fun, and unique games and activities.

+ Interact with children and parents throughout all phases of the birthday party while being prepared for the next group to arrive.

+ Prepare, assist with the smooth transition and set up of chosen attractions.

Facilitate serving, clearing and reset of entire party room celebration.

+ Ensure requested food is properly displayed and served within the party room.

+ Always interact and engage with guests.

+ Keep party room looking crisp, fresh and aesthetically pleasing at all times.

Always work with safety and cleanliness as top of mind at all times.

Finalize party balance and ensure that it is paid prior to departure of guests.

Report any misconduct of patrons/employees to management immediately. This includes stealing, damaging of equipment or drug or alcohol use.

Notice opportunities to take action to facilitate social interactions with families.

Look for moments to perform your signature move and interact with guests on a regular basis.

Perform other duties as required.

EDUCATIONAL BACKGROUND

Bachelor of Hotel and Restaurant Management

STI College of Tarlac Philippines

1999 – 2003

COMPUTER SKILLS AND ACTIVITIES:

Excellent interpersonal communication skills

Marketing and advertising skills

Highly responsible and reliable

Flexible capability

Strong leadership and time management skills

Strong work ethic

Ability to stay calm and respond to a crisis situation

Computer literate

Coachable with positive attitude

Visionary

Can commit oneself to the company’s mission, vision and goals Arlene Avila

Applicant

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