Manager Medical Assistant

JEAN MARIE DAVINO, DHA, MS, CLT, C-SSBB

*** *. ********* ****** • Massapequa, New York 11758 • 516-***-**** Email: addtbi@r.postjobfree.com

HEALTHCARE ADMINISTRATION/CLINICAL LABORATORY

Visionary leader and scholar with expertise in operational excellence, clinical laboratory development and operations, revenue cycle management, compliance, human resources, patient satisfaction, and on line learning systems. Proficient in team building, staff management, workflow efficiency, policy and procedure development, problem resolution, risk management strategies, quality control and quality improvement in multifunctional organizations.

EDUCATION AND LICENSES

DOCTOR OF HEALTH ADMINISTRATION DECEMBER 2007

University of Phoenix Phoenix, Arizona

MASTER OF SCIENCE IN MEDICAL BIOLOGY OCTOBER 1987

Long Island University at C.W.Post Center Greenvale, New York BACHELOR OF SCIENCE IN MEDICAL TECHNOLOGY JUNE 1983 Summa Cum Laude Old Westbury, New York

New York Institute of Technology

ASSOCIATE IN SCIENCE IN MEDICAL TECHNOLOGY JANUARY 1981 Nassau Community College Garden City, New York

NEW YORK STATE CLINICAL LABORATORY LICENSE

SIX SIGMA BLACK BELT

CULTURAL COMPETENCY AND HEALTH LITERACY TRAINER

NOTARY PUBLIC: STATE OF NEW YORK

PROFESSIONAL EXPERIENCE

HEALTHCARE CONSULTANT/PRESIDENT 2008-PRESENT

V & J Healthcare Administrative Consultants, Inc. Massapequa, New York 11758

Administrate healthcare organizational policies and procedures, operations assessment: analyze facility processes, practices, risk management, finances, organizational structure, and efficiency of space utilization; billing procedures, effectiveness, compliance, and organizational report analysis

Recommend best practices based on benchmarking, SWOT analysis, feasibility analysis, and market analysis

Establish new facility processes and procedures based on business and strategic plans

Advise improvements in technology including clinical testing and health information systems; initiate, direct and train personnel through projects

Initiate and manage EMR/PM and LIS projects: Hardware selection and placement, install and implement related information, post-installation system performance, update and modify systems, build and maintain system data, facilitate solutions to identified problems, enhance function of systems, interface management, provide support for various facility departments, maintain compliance and regulatory standards, and training and education. (Experience: ADS, Criterion, EPIC, GE Centricity, Med Gen, NextGen, Sage, and Sammy USA)

Develop, oversee, and advise clinical laboratories including regulatory inspections

Perform temporary laboratory duties as required (e.g., management, perform testing as a generalist, phlebotomy, QA review and program development, revenue assessment, carrier audit response)

Focused programs/presentations: contemporary leadership issues, complex health systems, human resource development, HIPAA, provider compliance, and population health and epidemiology SENIOR OPEX/CLINICAL CONSULTANT LEAD 2012-APRIL 2020 RR HEALTH STRATEGIES HAUPPAUGE, NEW YORK 11788

Perform all Operational Excellence, Practice Management and Clinical Laboratory operation and development services (Physician Offices and Major Healthcare Systems) including but not limited to: project management, operational assessments, laboratory development and interim management, physician on boarding, practice transitions, revenue cycle management, corporate compliance program development including HIPAA, carrier audits/overpayments, due JEAN MARIE DAVINO, DHA, CLT

Page 2 diligence/acquisitions, prepayment and post payment carrier audit analysis, EMR workflow analysis/implementation, laboratory evaluation, and staff/provider training and education.

Develop waived, moderate, and high complexity laboratories. Develop and monitor various Quality Asssurance programs with focused analyzer advisement. Point of Care Test program development, training, and financial advisement.

Lead & support business development pursuits; acting interim Administrator (VPO, Director) MANAGER 1992-2008

Cardiology and Internal Medicine of Long Island, PLLC Massapequa, New York 11758

Develop and implement policies and procedures throughout the organization

Generated and oversee a high volume POL

Ensure efficiency in work area structure and workflow processes

Quality control specialist; calibration, assay verification, analyzer linearity, testing reliability for quality patient care.

Responsible for DOH and HIPPA practices; regulatory inspections; compliance; OSHA officer

Budget control; purchasing; cost analysis

Contribute to risk management strategies; chart inspection and evaluation

Medicare and insurance billing; reimbursement analysis/coding analysis

Control and direct patient/physician daily work flow

Implement and assess new testing procedures and equipment for in house and out patient testing departments; test utilization analysis

Monitor various office and out patient testing schedules for efficiency

Manage X-ray department; statistics, consults, outsourcing, physicist, inspections, and budgeting

Advisor of transcription scheduling, outsourcing, statistics, and productivity

Employee scheduling, payroll, discipline, and guidance; human resource practices

Teach and train employees in regulatory compliance, job duties, and current health care issues for quality care; mentor to medical assistant interns

LIS project manager/administrator/instructor/technician (Orchard Harvest) and EMR project manager/administrator/instructor/technician (GE Centricity); reference lab interface administrator LABORATORY ASSISTANT MANAGER/SUPERVISOR 1988-2000

Massapequa General Hospital Seaford, New York 11783 Experienced in all departments of laboratory analysis.

Responsible for the undivided operation of the laboratory including employee scheduling and guidance, quality control, supply and instrument purchasing, laboratory statistical data, community health fairs, and communication with other hospital departments

Responsible for all phases of DOH and OSHA regulatory compliance and inspections PUBLICATIONS AND SPEAKING ENGAGEMENTS

Effects of Changes in Health Plans on Patient Satisfaction with Selected Private Health Care Facilities: ProQuest; 2007.

Complexities of Delivering Health: The Journal of Global Health Care Systems, 2011. HIPAA Privacy Regulation and HITECH Act: St. John’s Law School, Queens, N. Y., 2015, 2016, 2017 Initiating/Enhancing Billable Services-Part I: HRSA/Primary Care Development Corporation, 2018-2019 Module 1 - Building Your Internal Billing Infrastructure Module 2 - The Medical Billing Process

Module 3 - Corporate Compliance: Concepts for Policy and Procedure Development Module 4 - Revenue Cycle Quality Assurance

PROFESSIONAL AFFFILIATIONS

Board Member, Kenya Development Consortium

Member, American College of Healthcare Executives

Member, American Society for Microbiology

Member, Health Care Leaders of New York

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