HARKAMAL KAUR

*** ******** *** ** ******* AB,T*J*H9

M:-587-***-****,addt98@r.postjobfree.com

Customer service – oriented self motivated and caring receptionist with extensive experience in resolving conflicts with customers.Energetic result oriented receptionist eager to a strong skills to growing company needs of top level support.Iam a friendly & hardworking bilingual receptionist who can provide valuable customer service & promptly complete secretarial duties.

Strong organizational and time management abilities,flexibility,adaptability, self discipline to the office environment.

Friendly & welcoming possesing strong social skills.

Iam Skilled at greeting customers and providing assistance bilingually.

I have couple of years of experience managing the front desk.

Posess strong ability in analyzing information and providing solutions to problems.

iam very helpful women

iam bilingual I speak & write three languages:-ENGLISH,HINDI,PUNJABI.

OFFICE SKILLS:-Telephone & front desk reception,customer service,filling database,Records Management,Reports & spreadsheets,complaint handling,Data entry (65 WPM)

COMPUTER SKILLS:-MS Word, MS excel,powerpoint,Access,outlook,Ymail,Gmail,Internet browser,Computer applications.SOCIAL MEDIA MANAGEMENT:-(Facebook,Twitter,instagram,Pinterest,linkedin)

SKILLS HIGHLIGHTS:-Strong communication skills,Detail oriented,friendly & Hardworking,Patience,Critical thinker,Fast learner,Honest & reliable,Team player,Multi tasking person,Attention to details,Organised,Problem solving skills,Continous learner,Hardworking,Dedicated,Upbeat professional personality,Calm under pressure,Energetic work attitude,Service oriented.

PROFESSIONAL EXPERIENCE

RECEPTIONIST / DC DESIGNS LTD VANCOUVER BRITISH COLUMBIA (2016-2018)

Managed receptionist area,including greeting visitors and responding to telephone and in-person requests for information.

Handled all media and public relations inquiries.

Served as central point of contacts for all outside vendors needing to gain access to the building.

Wrote reports and correspondence from dictation and hand written notes.

Dispersed incoming mail to correct recipients throughout the office.

Made copies and sent mails and handled all outgoing correspondence.

Maintain the front desk and reception area neat and organised fashion.

Reason for leaving this job because i was moved From Vancouver to Calgary.

RECEPTIONIST/ MAJESTIC INC (2018-2019)

Answers incoming phone calls.

Manage the multiple priorities.

Direct external communications to proper channels,including so many telephone,Emails,Mails and walk in customers.

Provide top level service to all visitors,ensuring they were informed of meeting times, had access to refreshments and comfortable in the rare instances they needed to wait.

Help keep organization safe and secure with vigilance towards external communication and interaction.

I have experience working with children's, youth,newcomers and people with special needs.

Reason for leaving this job because it was a temporary position (contract)

EDUCATION

Completed high school (Medical)(Army public school)india

Graduated in diploma in pharmacy( Thapar College of pharmacy)india

Completed computer course in computer applications from Lovely professional university(india)

Completed Computer training from Calgary immigrant women’s association (CALGARY)

IAM PERMANENT RESIDENCE OF CANADA.(Age:-24,height:-5.8)

Your sincerely

Harkamal kaur

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