Focused executive with expertise across
diverse insurance markets with private
and government organizations. Manages
and develops relationships directly with
C-Level executives, physicians and
hospital personnel. Exceeding sales
quotas by utilizing data science.
Translating complex information.
Sophisticated analytical skills. Known as
a visionary that unifies colleagues and
clients towards shared goals.
SWOT Analysis, Business Acumen,
Microsoft Office, Excel, PPT, SPSS, Process
Improvements, Qlikview, SharePoint,
CRM, Tableau, PMP, RFP, Brainshark,
Business Intelligence, Business
Continuity, Corporate and Digital
Marketing & Social Media, Salesforce,
Nonprofit Success Pack (NPSP), IBM SPSS,
Blockchain, IBM Data Science, IT
Architecture Design & Development, GSA
& ASA Contracts/ CMS IS/CBT, SWaM
certification 81330, Contract Law.
Implementation & Operations, Six Sigma,
Value Stream Mapping/Design, Kaizen &
Root Cause Analysis. Agile, PERT/CPM
Licenses/Certifications NPN 517628, 220
Property & Casualty Insurance General
Lines License 215 Life Health & Variable
Annuities, Medicare Certification, CPIA
Author for Disaster Recovery Plan &
Financial Management of Assets & Budget
Analyzes and quantifies the financial impact of risk, and uncertainty for business continuity plans. Developing intellectual and proprietary products for financial success.
Develops compelling business plans in support of sales growth and savings with data science. Keen focus on change management and delivering innovative thinking for go-to-market approach. Provide expertise to make informed decisions about coverage on healthcare security, financial security and personal fulfillment. Medicare, Medicaid, health insurance, voluntary benefits, dental, pharmacy and vision. Work to strengthen and promote the issues that matter most to families and businesses. Researches, analyzes and measures industry trends, demographics activity and consumer acumen to capitalize on growth opportunities. Develop, motivates and cultivates high-performing teams. Trains direct reports and provides opportunities to improve skills. For success. Expects integrity and compliance. Fosters success and monitors effectiveness of strategies, tactics and sales training curriculum.
Responsible for the operations, development and execution of long-range marketing goals, and concepts to enhance customer sales and savings. Ensuring new business and renewal of existing business.
Sales Business Analyst, Compliance Richmond, VA 2016-2020 Strategy leader for enterprise technology initiatives, as they align with health care policies and legislation. Data driven technology software to improve quality outcomes, value-based design models. Establish the vision and strategy for the markets and products. Monitors business performance and external market activity and adjusts strategy accordingly. Oversees development and implementation of metrics to report progress against goals; and ensures a plan of support strategy milestone deliverables while reducing process gaps. Experienced in conducting and interpreting quantitative/qualitative analysis to provide business expertise on FEHB, Federal Budget, SCORE, PoC,
Education and Training
New Haven, CT
Cleveland State University
Community and Professional
Small Woman Owned Business
Association, Junior League of Richmond,
National Association of Health
Underwriters, Legislative Chairperson.
Problems solving, diversity acuteness and
conflict resolutions. Service Level
Agreements. Policy and procedure
analysis. Develop reports and work under
pressure. Communicate and demonstrate
information, including technical data,
with visualization and data to
constituents and suite level executive,
advise and assure through verbal
presentation in both positive and
negative circumstances; good listening
skills. Develop partnerships and
relationships with organizations and
businesses. In-depth knowledge of
Medicare Advantage and across the
Medicare product spectrum. (MA,
Medicare Supplement, SNPs, PDP).
Exceptional record of business
achievement. Excellent written and
verbal communication skills. Excellent
analytical & problem-solving skills.
engagements related to healthcare operations, product management. Develops and supports the delivery of membership and financial projections for all field sales channels and distribution partners. Supplied daily leadership for distribution channel sales, operations and lead management. Developed retention strategies.
Translates strategies into defined tactics, programs/projects, priorities and timelines. Leading to exceeding measured goals. Award winning innovative ideas that leverages analytics, technology, best practices, innovation and talent. UnitedHealth Group
Regional Sales Director Richmond, VA 2009 to 2016 Recognized for results-driven leadership and management. Engaged national marketing associations and brokers' channel C- Level executives to sell portfolio Medicare products. Building national distribution strategies for the enterprise. National Innovation Awards - Real-time claim process and systems integration, marketing initiatives and sales strategies. Awarded for exceeding company sales targets, by personally creating a marketing & business plan that drove sales increase by 65%. Awarded for exceeding goals sales by 400%. Developed training and recruitment methods to be recognized nationally as top 1% & top 5%. Creating the vital strategy and tactics to deliver a strong customer acquisition plan through key growth channels, across targeted geographies.
National presenter to clearly communicate the mission, goals and culture of the company to national, regional and local distribution partners. Scaled resource planning of sales representative and brokers for growth expansion forecasts. Responsible for Medicare and Medicaid product design features, integrated schedule and operational readiness in a new product start-up environment. AETNA/BROADSPIRE
Account Executive Plantation, FL 2003 to 2009
Discovered and recovered $10.6 million in disaster recovery. Recognition for project management, strong analytical data science research, technical and legal understanding of commercial insurance policies, legal contracts, and persuasion. Achieved and retained highest levels of Medicare membership. Analyzed, communicated and executed operational strategy and performance measures in line with company, segment, region and market goals.
Educated on specific policies, product information, and procedures as well as industry issues and related current key business issues. Developed National Sales RFPs leading to highest number of sales closing.