Administrative Assistant/Clerical/Data Entry - Remote
Resume:
Michelle C. Greer
Houston, Texas 77069
*************@*****.*** Cell 281-***-****
Professional Profile
Team oriented leader with strong collaborative and interpersonal skills with adherence to quality standards seeking a part-time job where I can utilize my administrative and clerical skills developed over the past 26 years. I can work independently; problem solve and make decisions as appropriate to the situation. Multi-task oriented with extensive knowledge working with non-profit agencies and diverse groups. I am very detail oriented, organized and committed to excellence. I have effective communication skills - both written and verbal, with interpersonal skills, leadership abilities, very dependable, honest and friendly.
Core Competencies
Leadership Subject Matter Expert Budget Officer Customer Service
Planning Microsoft Office Remote/Work from Home 10-key by touch 60-75 WPM
Professional Experience and Expertise
Lone Star College System, Houston, Texas
March 1, 1994 – May 31, 2020
Manager, Workforce Scholarships
Directed and led system-wide services and activities related to acceptance, retention, placement, tracking, and invoicing of students referred through the Workforce Innovations and Opportunity Act (WIOA) and Trade Adjustment Act (TAA) programs throughout the Lone Star College System (LSCS) campuses;
Fiscally responsible for all expenditures on the Scholarship recipient’s; oversaw and monitored the application of grant funds for student expenses and coordinated the follow-up billing of these expenses to the referring agency in addition to monitoring the operating budget for the department.
Served as the central point of contact for multiple agencies and developed coordinated systems for customers in partnership with the referring agencies personnel.
Coordinated enrollment of customers for desired certificate and degree programs. Assessed, advised, and counseled customers to provide support in enrollment and retention.
Monitored the Texas Workforce Commission’s (TWC) Eligible Training Provider List (ETPL) website and created and maintained a spreadsheet of submitted and approved programs.
Provided support to system-wide teams with the implementation of effective student tracking systems that measured performance and completion rates.
Ensured that Lone Star College System had valid vendor agreements in place.
Established and maintained effective working relationships with staff, co-workers and external agencies.
Worked remotely regularly to meet deadlines, over holidays and as needed.
Developed reports in Microsoft Excel and Word as requested by Senior Associate Vice-Chancellor, Executive Directors, and other administrative personnel.
Job Placement Counselor
Coordinated efforts with faculty and staff to ensure student retention and job placement.
Prepared and educated customers for job readiness through referrals, mock interviews, and resume writing sessions.
Worked with the public and private sector businesses to secure job opportunities for LSCS graduates.
Case Manager
Maintained records required by the Department of Labor for the implementation of the Job Training Partnership Act (JTPA).
Referred customers with special needs to appropriate offices and provided referrals for funding resources along with providing information to students seeking enrollment in specialized programs.
Responsible for eligibility, case management, and referral systems.
Evaluated and submitted corrections to the state management information system lists of grant recipients to Program Director.
Achievements and Awards
Developed excellent relationships with point of contacts at both the Local Workforce Board and Texas Workforce Commission.
Led Lone Star College System during the transition from WIA to WIOA when Congress rescinded WIA in 2016.
Guided Lone Star College System during the transition from JTPA to WIA; effective leadership played key role in LSCS being recipient of ‘Outstanding WIA Training Provider of the Year' in the Gulf Coast region in 2000.
Served on a statewide task force at the Texas Workforce Commission to help facilitate the implementation of the Workforce Investment Act in 1999.
Procured a $50,000 incentive grant from the Houston-Galveston Area Council by increasing the placement rates of Lone Star College’s JTPA participants.
Leadership over team of Workforce Specialists system wide led to an increased revenue stream every year due to increased enrollments system wide.
Education
Trinity College
Bachelor of Science
Business Administration
Lone Star College - North Harris
Office Administration
Office Administration, Associate of Applied Science Degree
Administrative Assistant Certificate
Document Production Specialist
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