Manager Safety
Resume:
Contact Information:
Robert Atkinson:
addt49@r.postjobfree.com
Ottawa, Ontario
K2J – 1M3
References:
Joseph Bajzath
Director Corporate Safety and Emergency Management Air Canada
addt49@r.postjobfree.com
•514- 422-5087
Doug Martin
Managing Director Customer Service Operations -Canada - Air Canada
addt49@r.postjobfree.com
Ian Bennie
Health and Safety Coordinator / Policy Committee Co-Chair - UNIFOR
addt49@r.postjobfree.com or addt49@r.postjobfree.com
Sally Crowther
Health and Safety Toronto / Policy Committee Co-Chair - IAMAW
addt49@r.postjobfree.com
Hello,
Please accept this document for your consideration as my response to your job posting.
I have extensive work experience in Health and Safety and Operations Management in a federally regulated workplace, with a large and diverse workforce.
I have had oversight of North American Health and Safety Program for Airport Workers including 28 Federally Regulated Health and Safety Committees and 2 Policy Committees encompassing 2 Union Groups (I.A.M.A.W. and UNIFOR formerly C.A.W.). Representing between 5,000 and 8,000 employees
I have extensive risk management experience having developed the risk assessment program for a branch of a large corporation. As well I have led, participated as a team member or consulted on risk assessments ranging from significantly complex with dozens of stakeholders spanning the organisation to very basic but essential assessments. I participated as a peer reviewer for the corporate risk management manual.
I led the development and implementation of a Hazard Prevention Plan and a large Hazard Registry including identification, assessment, mitigation and documentation of thousands of hazards, working with safety leaders from two union groups on two Policy Committees and eight distinct work environments.
My core functions were to lead the safety program, develop and implement the safety policies and procedures, advise and guide leaders at all Canadian airports regarding interpretation and compliance with the Canada Labour Code part 2. Management of all interaction and written communication with the Labour Program.
I have extensive experience building and maintaining relationships with all levels of our organisations internal and external clients including regulators. I thrive on building lasting productive relationships to assist in delivering the desired results. As a Manager, I have led teams from 1 to 400 employees. I have also mentored and assisted many prospective managers to advance in their careers. For most of my safety management career my role has encompassed a North America wide scope.
The characteristics I appreciate the most in a competent team member is one who takes ownership, ensures they have the knowledge and skills to manage the needs of the enterprise, openness, honesty, assertiveness and delivers positive results with a minimum of supervision. These are the characteristics that define my work ethic. My experience has shaped my philosophy that the path to operational excellence and sustained enterprise success begins with a strong safety culture and program at its core.
Regards,
Bob Atkinson
Professional Experience 1 Page Summary:
Upon review, this document turns out to be quite lengthy. I have provided this 1-page summary for your review.
Manager, Occupational Health and Safety – Corporate Safety - Air Canada
2018- May 2020
Manager, Airport Quality, Safety and Regulatory Compliance - Air Canada
2016-2018
Manager, Occupational Safety - Airports – Air Canada
2014 -2016
Manager, Airport Employee Safety - Air Canada
2009-2014
Airports Security and Safety Manager
2008-2009
Manager, Airports Projects - Air Canada Ground Handling Services
2008-2008
Manager, Station Operations – Ottawa - Air Canada
2006-2008
Manager, General Operations – Ottawa - Air Canada
2004-2006
Station Operations Control Manager, Ottawa – Air Canada
2002-2004
Customer Service Manager Ramp, Ottawa – Air Canada
2000-2002
Previous experience prior to management…
I have 20 years of management experience. 10 of those in Operations Management focused on product delivery excellence, customer service, extensive planning, budgeting, human resources, safety, labour relations, security and environment. 1 year of Project Management. 10 years in Safety Management roles which have provided me with extensive experience in Occupational Safety, S.M.S., Quality, Risk, Emergency Response, Investigation, Pandemic Response (much of this very recent). I have been recognised for leadership excellence many times and received Air Canada’s highest recognition award.
This combination of competencies in operations and safety has fostered my balanced, realistic, adaptable and achievable approach to managing the safety program. I have a strong understanding of pressures, needs and demands on both sides of the safety equation. This has positively impacted my ability to achieve consensus and deliver positive outcomes.
I have worked in 5 provinces at 6 airport locations, through 11 internal structural reorganisations, with 19 direct leader changes. Throughout Privatisation, 9/11, C.C.A.A., SARS, H1N1, Ebola, 2008 financial collapse, and now COVID-19, I have adapted and succeeded, continued to improve the safety program and deliver positive results.
I have included contact references from Senior Safety Management, Senior Operations Management and Senior Safety Leadership from Union groups which I have sat across the table from and collaborated with extensively over several years. Together, with a singular focus on safety, we were able to achieve significant improvements to the safety culture in our workplace. Achieving significant injury reduction and much improved regulatory compliance. The last 3 pages of this document describe the transformation of my role resulting from the COVID-19 Pandemic.
Detailed Professional Experience:
COVID Response: January – May 2020.
Pandemic Task Force Member and Leader for Branch response
Pandemic Response Team Created January 10th, 2020:
Daily Pandemic Task Force calls (all stakeholders)
Purpose:
oDeliver the corporate response to the COVID-19 Pandemic through daily review of and assessment of available information, health authority guidance and government regulation changes to ensure the safety of employees and customers and to ensure regulatory compliance.
oDevelop, implement and document strategies for response to Pandemic
Members:
oTask force with participants from all key areas of the business including decision makers (Emergency Response, Safety Team, Law, H.R., 5 Operations branches, Communications, Safety, Medical, Information Technology, Partner Airlines, System Operations Control
Complete Corporate Wide Hazard Assessment related to Pandemic:
Health Authority Guidance Review:
Regulatory Requirement Review
Detailed Policy Committee Assessment of Physical (Social) Distancing requirements in the workplace
Develop and Implement physical distancing strategy
Management of Personal Protective Equipment Program changes
Management of Positive Case in the workplace process
COVID – 19 Branch Leader Role:
oFacility, Operational, Process and Significant Staff Reduction, continuity of Safety Programs for North American Worksites
Safety Assessment and regulatory compliance continuity
oRemaining employee qualifications
oCapacity for training remaining employees to perform new job functions
oEmergency response continuity
oOccupational safety regulatory compliance, continuity
oWorking alone assessment
oWorkplace inspection to ensure maintenance of safety devices:
oAssessment of hazards related to reduced workforce
Changes to job descriptions
Availability of P.P.E.
Access to the workplace
oEmployee Health and Safety Committee membership continuity
oAssess Significant operations reductions:
oAssess: Safety requirements including access to emergency equipment, emergency evacuation routes
oAssess Emergency evacuation plans and update
COVID – 19 Employee Safety Complaint Management
COVID – 19 Work Refusal Management
Manager, Occupational Health and Safety – Corporate Safety - Air Canada
2018-Present
Office: Ottawa / Direct Report: Headquarters in Montreal
Scope: North America / 5,000 employees / 1 union IAMAW
Team Members: 3
Role:
Manage, maintain and improve occupational health and safety in the workplace
Manage the planning, implementation, monitoring and reviewing of health and quality safety strategies
Develop and implement of inspection program
Lead serious accident investigations
Conduct trending analysis with the goal of developing programs to reduce injuries
Act as subject matter expert on the Canada Labour Code Part-ii and Occupational Safety & Health (OSH)
Lead the development and implementation of Occupational Health and Safety and
wellness programs
Ensure the design content of all Occupational Health and Safety training programs and
processes are in accordance with prescribed regulatory provisions, including Occupational Safety, WHMIS and others
Lead, coach, and provide direction to the Occupational Health and Safety Team
Generate reports that assist in identifying trends, analyzing risk and hazard and formulating corrective action plans
Oversee investigation process for employee injuries to identify root cause and develop effective corrective actions with means to monitor effectiveness
Lead the implementation and maintenance of a hazard prevention program
Identify, evaluate, reduce and control safety hazards and ensure regulatory compliance and due diligence
Ensure all Health & Safety related activities comply with applicable regulatory and legal requirements and identify appropriate corrective actions as required
Active oversight of 28 Workplace Health & Safety committee activities and projects. Including oversight of meeting minutes and workplace inspections, associated action items, annual reports
Chair Policy Committee covering Aircraft Services, Baggage Services, Cabin Services and Ground Service Equipment
Coaching and guide workplace committee’s employer representatives in responding to queries/recommendations and ensuring compliance with the Canada Labour Code
Part - ii
Manage handling of all ESDC correspondence including AVC and Directions for the branch, engaging the legal department as required
Lead risk and hazard assessment work
Develop and present quarterly safety report to Executive Leaders at Quarterly Safety Board Meetings
Manager, Airport Quality, Safety and Regulatory Compliance - Air Canada
2016-2018
Job Home Base: Ottawa / Direct Report: Headquarters in Toronto
Scope: North America / 8000 Employees / 2 Unions - IAMAW, UNIFOR
Team Members: 4
Area of Responsibility: North America
Role:
Oversight of regulatory compliance and advisor:
Canada Labour Code Part 2
Canadian Occupational Health and Safety Regulations
Transport Canada Air Carrier Security Measures
Transport Canada Dangerous Goods Regulations
Canadian Transport Agency Regulations
International Air Transport Association Operational Safety Audit
Emergency Response Requirements
Project lead and intermediary for all safety related initiatives
Oversight of branch Occupational Safety and Operational Safety
Safety Information Managements System (SIMS)
Safety Management System (SMS)
Dangerous Goods
Quality
Risk Management
Regulatory Security
Manager, Occupational Safety - Airports – Air Canada
2014 -2016
Job Home Base: Ottawa / Direct Report: Headquarters in Montreal
Area of Responsibility: North America
Scope: North America / 7,000 employees / 2 Unions - IAMAW, UNIFOR
Team Members: 2
Role:
Manage Occupational Health and Safety Program for Airports Branch
Oversight of 28 Local Health and Safety Committees and 2 Policy Committees
Alberta C.O.R. certification
Develop and implement injury reduction programs
Advise branch leadership on all Occupational Health and Safety Matters
Manage Labour Code Compliance
Manager, Airport Employee Safety - Air Canada
2009-2014
Job Home Base: Ottawa / Direct Report: Headquarters in Montreal
Scope: Canada / 6,500 employees / 2 Unions - IAMAW, UNIFOR
Team Members: 2
Role:
Branch advisor on CLC-ii and C.O.S.H.R. matters
Track and trend employee injuries through development and population of an injury database
Airports Security and Safety Manager – Air Canada
2008-2009
Job Home Base: Ottawa / Direct Report: Halifax
Scope: Canada / 6,000 / 2 Unions – IAMAW, UNIFOR
Role:
Advisor to all Canadian stations for matters regarding compliance with the Air Carrier Security Measures, Transport Canada’s regulation regarding aviation security.
Manager, Airports Projects - Air Canada Ground Handling Services
2008-2008
Job Home Base: Ottawa / Direct Report: New York
Scope: North America
Role:
Deliver Successful project outcomes for Airport branch
Shanghai Olympics
Netline Project – Core Legacy System Replacement Project from OPS / OPSIS to NETLINE WEB based
Manager, Station Operations – Ottawa - Air Canada
2006-2008
Job Home Base: Ottawa / Direct Report: Montreal
Scope: Ottawa / 400 staff including 5 managers and 8 ATS employees / 2 unions - IAMAW, UNIFOR
Role:
Lead and deliver all aspects of Air Canada Airport Operations at Ottawa International Airport
including operational, financial, budgets, human resource, safety security and environmental performance metrics
Long- and medium-term planning
Manager, General Operations – Ottawa - Air Canada
2004-2006
Job Home Base: Ottawa / Direct Report: Ottawa
Scope: Ottawa / 400 staff including 3 managers and 3 ATS employees, 2 unions - IAMAW, UNIFOR
Role:
Lead the Station Operations Control Team to deliver all operational, human resource and safety, security and environment performance metrics
Station Operations Control Manager, Ottawa – Air Canada
2002-2004
Job Home Base: Ottawa / Direct Report: Ottawa
Scope: Ottawa / 120 staff including 1 ATS employees, 2 unions - IAMAW, UNIFOR
Role:
Lead the daily operation of Air Canada Airport at Ottawa International Airport.
Customer Service Manager Ramp, Ottawa – Air Canada
2000-2002
Job Home Base: Ottawa / Direct Report Location: Ottawa
Scope: Ottawa / 70 employees per shift / 1 union IAMAW
Role:
Lead ramp, baggage and de-icing operations for the station on a shift by shift basis
Station Operations Control Coordinator, Edmonton – Air Canada
1998-2000
STOC Coordinator, Acting Customer Service Manager.
Scope: Edmonton / 35 employees per shift, 1 Union - IAMAW
Role:
Planned and coordinated all ramp, baggage, de-icing activities with a focus on delivering safe, secure and on time performance, coordinated overtime
Air Canada Ramp and Baggage, Vancouver BC – Air Canada
1996-1998
Station Attendant, Acting Lead Station Attendant, Acting Baggage Agent, Acting STOC Coordinator.
Role:
Loading and offloading of aircraft, heavy equipment operation.
Apprentice Plumber and Gas Fitter, Victoria B.C. – Deep Cove Plumbing and Heating
1992-1996
Deep Cove Plumbing and Heating, Victoria BC.
Role:
1st Year Apprentice Plumber
2nd Year Apprentice Plumber
3rd Year Apprentice Plumber
Installing plumbing and gas piping systems in new residential and commercial buildings
Air Canada Ramp, Baggage, and Holland College, Charlottetown P.E.I.
1990-1992
Evenings and Weekends:
Air Canada:
Station Attendant, Acting Lead Station Attendant, Acting Station Agent
Daytime Monday to Friday:
Holland College
Diploma in Pre-Apprentice Plumbing
Air Canada Cargo, Dorval Airport Warehouse
1988-1990
Station Attendant, Acting Cargo Agent, Cargo Rating Unit Specialist Qualification
Air Canada Ramp, Mirabel Airport, Mirabel
1987-1988
Station Attendant Ramp, Baggage, De-icing
Awards and Recognition:
Air Canada Award of Excellence – Air Canada’s Highest Award. Awarded to employees demonstrating Excellence in their field of expertise
Formal Recognition for leadership – UNIFOR Strike Response
Canada’s Safest Employer Award – Recognition for Contribution
Formal Recognition for leadership in response to management of Aircraft Accident (AC624) in Halifax
Formal Recognition for Leadership for response to Operations Crisis in Toronto
Formal Recognition for Leadership – CUPE Contingency Plan
Qualifications:
oSafety Auditor Certification
oSafety Auditor Team Leader Qualification
oQuality Auditor Certification
oRisk Management Certification
oOperational Risk Management Certification – Southern California Safety Institute
oHuman Factors and Analysis Certification
oBaggage Agent Qualification
oCargo Agent Qualification
oCargo Rating Unit Specialist qualification
oStation Agent Qualification
oLead Station Attendant
oEnvironmental Spill Response
oSix Sigma Green Belt Qualification, (Selected Blackbelt)
oHealth and Safety Committee Leadership Certification
oAccident Investigation Certification
oAir Carrier Security Measures Certification
oGround Security Coordinator Qualification with United Airlines
oGround Security Coordinator American Eagle Airlines
oProject Management Training Certification
oI.A.T.A. Safety Audit Ground Operations Auditor Certification (passed with distinction over 95%)
oPre-Apprentice Plumbing Diploma, 1st, 2nd and 3rd year Plumbing Apprentice Certification
Membership:
International Air Transport Association – Airside Safety Group:
oMonthly IATA - ASG OSH team meetings
oSemi annual conference
oDrafted and presented several documents for the team
oChaired OSH committee at July ASG meeting / Presentation
oRepresented Air Canada on Injury Cost Model Database Taxonomy team
oRaised Air Canada Profile within ASG. AC is now a leader of this team
oJoint Air Transport Safety Conference - Member
Education:
o1979-1983 Lindsay Place High School, Pointe-Claire, Quebec – High School Diploma
oHolland College, Charlottetown, P.E.I. - Pre- Apprentice Plumbing Diploma
o1st Year Apprentice Plumber Certification – British Columbia Institute of Technology
o2nd Year Apprentice Plumber Certification – British Columbia Institute of Technology
o3rd Year Apprentice Plumber Certification – British Columbia Institute of Technology
Volunteer experience:
oDreams Take flight, Director of Agencies, Edmonton
oDreams Take Flight Ottawa, Volunteer and Team Leader
oHaiti Mission: Assisted with 3 flights arriving to YOW and participated on 1 flight to Haiti to assist with loading, offloading coordinating distribution of goods to volunteer organizations on the ground in Haiti
oCoaching:
Soccer 2 years
Baseball 5 years
Basketball 7 years
Current Sports:
oCurling
oSoftball
oKayaking
Contact this candidate