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Executive Assistant/ Office Manager

Location:
Orlando, FL
Posted:
June 15, 2020

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Resume:

Continued…

Lindsay M. Haddock

Orlando, FL • addt34@r.postjobfree.com• 407-***-**** • linkedin.com/in/lindsayhaddock/ Executive Assistance and Office Management

Detail-oriented and knowledgeable professional with solid history managing office operations, providing executive-level administrative assistance, streamlining office operations, and improving efficiency and company performance.

— Key Qualifications —

• Skilled at all facets of office management. Planned and organized meetings, arranged catering for meetings and events, prepared meeting agenda, took meeting minutes, answered phones, greeted visitors, recruited and trained new employees, conducted new hire onboarding, and supervised work performance.

• Experienced in providing wide range of executive assistance, including calendar management for multiple executives, scheduled appointments and meetings, made travel arrangements, prepared expense reports, and handled correspondence.

• Performed office accounting, processed payroll, and kept time and attendance records.

• Oversaw management of social media accounts and messaging, created marketing communications, and engaged with social media audiences.

Professional Experience

Total Life Counseling Center – Orlando, FL 2017 to 2019 Office Manager, 2018 to 2019

Oversaw all aspects of office management for busy multi-location counseling center offering individual, family, and group counseling by therapists and licensed counselors. Directed calendar management, scheduled meetings and appointments, handled email correspondence for two company executives, and made travel arrangements for executive speaking engagements and company events. Recruited candidates for open positions, conducted candidate interviews, provided new hire training, and conducted onboarding. Directed accounting, prepared and processed expense reports, processed payroll, managed inventory, ordered supplies, and prepared invoicing. Planned and organized staff meetings, prepared meeting agendas, took meeting minutes, brought in guest speakers, and arranged catering.

Selected Contributions:

• Led daily office operations of $1.37 million counseling practice across six offices located in Florida and Texas with 23 employees.

• Managed office accounting, invoicing, payroll, and billing using QuickBooks. Lindsay M. Haddock ••• Page 2

• Achieved 19% increase in number of weekly appointments and 13.2% increase of profits within first year by streamlining office operations and increasing efficiency.

• Maximized office operations by cultivating positive work environment. Administrative Assistant, 2017 to 2018

Led administrative support for staff members and provided wide range of assistance. Updated and maintained employee records and client information. Ensured recordkeeping compliance with HIPAA requirements. Created marketing communications for social media accounts. Selected Contributions:

• Created and managed social media communications across multiple platforms, including Facebook, Twitter, LinkedIn, and Instagram.

Intern, 2017

Performed general office support, filed bills and receipts, scanned documents, and made appointment reminder phone calls to clients.

Selected Contributions:

• Oversaw supervision of children at summer camp and weekly social skills group meetings.

• Worked to improve social skills of children with various disorders, including social anxiety, autism, and ADHD.

Additional Experience

Hostess, Roy’s, Orlando, FL

Trainer, Tijuana Flats, Orlando, FL

Educational Background

Bachelor of Science, Psychology (2018)

University of Central Florida, Orlando, FL

Technical Proficiencies

QuickBooks, Word



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