** ******* ********

Brampton, L*S *C*

780-***-****

addszt@r.postjobfree.com

Profile Summary

A highly motivated, goal-driven professional offering extensive experience in the financial sector, specializing in leading and mentoring sales teams and client management.

Super energetic individual with proven ability to work hard to reach goals with experience in handling a wide range of sales skills, administrative tasks, cash handling, customer service and inventory management.

Skills

More than 8 years of work experience in customer service

Strong communication skills to build meaningful relationships with clients, setting expectations, and (tactfully) discussing a buyer’s pain points.

Writing and presentation abilities when it comes to interacting over email, social media, or in person.

Develop a strategic approach for identifying new business opportunities – and then commit to working on it daily. That means having the ability to research potential buyers, conduct cold outreach, and create new opportunities.

Strong organizational, decision making, problem solving and time management skills. There’s only so much selling time in the day. Good salespeople can make the most of the buyer’s time and their own by better time management and planning.

Active Listening; It’s no secret that you need good listening skills to connect with clients and understand their needs.

After building an effective proposal, we must know how to lead a disciplined negotiations skill with clients.

Tech friendly: Experience using new technologies has quickly become important for sellers, and that trend isn’t going away anytime soon. One must know how to take advantage of various sales tools, whether it’s a productivity app, the CRM, or a sales enablement tool.

Multi lingual- English, Hindi, Punjabi

Relevant Work Experience

Customer Sales Representative 2011-2013

ICICI BANK, India

Used to open bank accounts and verification of paperwork and id proof

Handled Customer’s Saving and Checking accounts

Issued cheque books, debit cards, credit cards, etc. to new clients after opening account

Was also responsible for in account modification and corrections, such as telephone number or address change.

Did cold calling for generating new clients to achieve monthly targets and asked referrals from old ones.

Encouraged clients to buy credit cards, investment plans, child care plans, mutual funds etc. to generate business for banks

Customer Sales Manager 2013-2020

Solitairian Group, India

Did Credit check for clients to see if they are eligible to buy property or not

Was responsible for sales in Residential and Commercial properties within timeline

Client’s documentation and financial part was analyzed to get better understanding of what to pitch, keeping in mind his budget

Provided loan counselling to clients as we had tie up with all the major banks

Was looking after Sales services, such as, client retention, getting paper worked signed, helping with documents related issues, etc.

Use to do cold calling, message shoot out, online marketing to generate leads to achieve monthly targets

Handled payments (cash & cheque) and assisted accounts department in accounts receivable and accounts payable records

Handled both inbound and outbound correspondence via e-mail, fax and phones

Needed to keep track on inventory before pitching it to the clients

Education

Masters in Business Administration, London 2011

Bachelor in Finance, USA 2009

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