Resume

Employee Relations Office Staff

Location:

Rawalpindi, Punjab, Pakistan

Salary:

4000 to 5000

Posted:

June 13, 2020

Contact this candidate

Resume:

MAHAMMAD ZAFEER

Contact:+974-********

E-Mail: addst5@r.postjobfree.com

JOB OBJECTIVE

In quest of challenging opportunities in HR Administration with an organization of repute.

PROFILE SUMMARY

●A competent professional with nearly 12 years of experience in:

Payroll Management Recruitment Operations Employee Welfare

Human Resource Management Training & Development HSE Operations

Team Management Logistic Operations Transportation Management

●Gained extensive exposure in Performance Management Process, Full & Final Settlements, HR Business Partner, Training & Development, Employee Engagement, IR Activities, MIS, etc.

●Adept at people management, maintaining healthy employee relations, handling employee grievances thus creating an amicable & transparent environment

●Demonstrated abilities in evolving/ handling HR systems and operations (such as Personnel File Management, Employee Relation, Training & Development, Conflict Management, etc.)

●A keen communicator with ability to relate to people across all hierarchical levels in the organization

CORE COMPETENCIES

HRM Operations

●Contributing to evaluation and development of HR strategy and performance in cooperation with executive team

●Planning human resource requirements in consultation with heads of different functional & operational areas

Recruitment & Selection

●Executing entire gamut of recruitment process including sourcing, screening, selection and appointment, etc.

●Supervising recruitment, induction program, discipline, policy/procedures and retirement program for employees

Employees Welfare / Retention

●Managing welfare measures to enhance motivation levels and productivity; organizing employee encouragement programmes

●Ensuring prompt resolution of employee grievances to maintain cordial management-employee relations

Training & Development

●Conceptualizing, designing training & development initiatives for improved productivity, building capability and quality enhancement

●Identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies

ORGANISATIONAL EXPERIENCE

October 2014 to Feb.2017 as Admin Officer(Golden Palace, Kuala Lumpur Malaysia)

Key Result Areas

●Plan the accommodation, catering along with other hotel services.

●Promote and market the business.

●Assume authority for the hotel in the absence of the General Manager and serve as Assistant General Manager for all operations within the hotel.

●Ensure that every department head is aware of operational goals and hence is made aware of the necessary tools.

●Manage budgets as well as financial plans.

●Maintain statistical-financial records.

●Recruit and monitor relevant staff for their specific operations.

●Plan work schedules as per requirement.

●Meet as well as greet customers.

●Deal with customer queries and complaints.

●Address customer problems as well as troubleshoot.

●Ensure events and conferences run without interruption.

●Supervise the supplies and furnishings.

●Deal with the contractors and suppliers.

Highlights

●Brought about notable improvement in employee satisfaction by better accommodation arrangements, food quality, hygienic measure, avoid late sitting for office staff.

●Made arrangements of transport on every weekend to visit for city.

●Provided Orientation regarding their JDS, remuneration, incentive awards to new employees

●Attend Director meeting and then regulate memo for necessary changes in policies.

●Installed biometric attendance system and make punctual all staff as per standard time table.

●Took unique initiative to improve employee satisfaction level by teaching the labour about their wages calculation for all old labor and new joining then they happy.

●Received annual appreciation, mid tem appreciation letter with salary increment and bonus as well.

●Controlled attrition y adding safety equipment in check list of clearance form as labour normally took away safety equipment with them

Jan’11– Oct’14 Trans Middle East General Contracting LLC, UAE as HR Administrator Key Result Areas

●Executing the HR Manual in accordance with the UAE Labour and Environmental Laws on the development of assigned human resource functional areas encompassing various programs relating to compensation, benefits, resourcing, organizational effectiveness and employee development

●Handling recruitment duties including coordinating with recruitment agencies/ local newspaper establishments in placing mandatory job adverts

●Resolving staff complaints to promote a harmonious environment

●Reviewing various recruitment & budgetary data

●Developing scheduled and special reports pertaining to budget & recruitment schemes

●Liaising with internal departments and third parties to exchange significant information and promptly resolve issues and concerns

●Undertaking disciplinary actions through designing up of memo, show-cause, enquiry, etc.

●Supervising shift roster, lockers & staff cafeteria and staff accommodation & transportation

●Controlling events by organizing functions, meets, get-together & seminars

●Taking care of the joining formalities including reference checks, collection of personal & professional information, bank formalities, induction & orientation programs

●Involved in the maintenance of light vehicle of head office and sites

●Mentoring a team of 6-7 members

●Designing the training module and streamlining the Attendee regularization System to control absenteeism