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Office Customer Service

Location:
Hanover, PA, 17331
Posted:
June 13, 2020

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Resume:

TAWANA MORRIS

* ********* **. * *******, PA ***** ǀ E: addsra@r.postjobfree.com ǀ C: 631-***-****

ENTRY-LEVEL IT & DATABASE PROFESSIONAL

SUMMARY OF QUALIFICATIONS

A technology graduate student with academic experience in working with hardware, software and database systems. Customer service oriented, excellent communication skills and comfortable interacting with clients, vendors and all levels of management.

EDUCATION

DeVry College of New York, NY

Bachelor of Computer Information Systems June 2016 Concentration in Database Management

Keller Graduate School of Management Present

Master’s degree of Computer Information Systems

Concentration in Database Administration

Relevant Coursework: Project Management, Logic & Design, Computer Applications for Business with Lab, Principles of Information Systems Security, Web Interface Design with Lab, Web Security, Web Architecture with Lab, Introduction to Database with Lab, Advanced Database with Lab, Database Administration with Lab, Advanced Topics in Database with Lab, Data Privacy, Security Computer Information System Senior Project I, II TECHNICAL SKILLS

Languages: HTML, HTMl 5, Java, JavaScript, Visual Basic Software: Word, Excel, Outlook, PowerPoint, Access/Project, Adobe (Acrobat / Photoshop / Illustrator), Dreamweaver, visual basic, MacAfee (Antivirus, Anti Spyware) Wired Networking (LAN/WAN: Routers, Bridges, Firewalls, Modems, Printers and Scanners Network Protocols: HTTP, HTTPS

Hardware: Dell (Desktop/Laptop), HP (Desktop/Laptop/Servers/Printers/Networking), (Desktop/ Laptop), Toshiba (Laptops), Sony (Laptops)

PROFESSIONAL EXPERIENCE

Jacob Javits Center, New York, NY

Jakes Café 11/2014-09/2017

• Audit and reconcile POS (Point Of Sale) daily cash sales.

• Assist with product selection and additional options. Vista Capital Funding, Brooklyn, NY

Office Clerk 08/2011-05/2012

• Assist with AP/AR functions (Accounts Receivable / Accounts Payable) and data entry.

• Maintain accurate records of customer data. File documentation. Randstad Staffing, New York, NY

Office Clerk 04/2007-08/2008

• Assist office visitors and respond to inquiries and customer service requests.

• Manage customer billing.



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