Service Representative Manager

Lorraine M. Hall

**- ** **** ******

Astoria NY *1105

718-***-**** Home 917-***-**** Cell

*******@***.**.***

Work Experience

**/**/** ** ******* Bulova Corporation - Customer Service Representative

Answering all incoming calls.

Responding to all email messages for parts orders.

Providing answers to customers regarding their repairs.

Support to evaluation department.

Providing support to Supervisor and Manager.

1989 to 2002 Arthur Andersen - Short Term Staffing for Audit Division

Provided staff for seniors and managers

requesting additional staff support at their clients.

Answering all incoming calls.

Provided administrative support for HR Managers,

Seniors and all Audit Staff.

Time Report and Expense Analysis.

Internal projects for the Division.

Orientation for New Hires.

Maintenance of Orientation Book

Secretarial substitute (when shortage).

1977 to 1989 Saks Fifth Avenue - Personnel Records Clerical.

Answering all calls and correspondence.

Updated employee records.

Providing verification of employment.

Receptionist duties. Handling incoming applicants.

Skills: Microsoft Word, Excel Power Point, Vista and Nav system.

Education: Graduate of Our Lady of Perpetual Help Business School 1977.

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