Sales Manager
Resume:
DHANASEKAR JAGANATHAN
D* VARSHA VASUDHARA ENCLAVE 84 TPK ROAD ANDALPURAM, MADURAI, TAMILNADU 625003 • Home: 919********* • addscp@r.postjobfree.com
Career Objective
Seeking for senior level positions in Sales / Business Development functions in a high repute organisation associated with Telecom sector, Office Automation products, and Insurance consultancy & Education promotion firms proven by the high degree of Professionalism. To synchronize my professional knowledge, experience and skills with the organizational requirements to ensure mutual gains. Enjoy accepting challenges and learning new skills. I look forward to work efficaciously in your esteemed organization. Synopsis
Over 20 years of affluent experience in managing sales/business right from development to delivery encompassing Direct/Channel/Institution sales, Key account management and Customer Retention/Servicing in various phases of Customer life cycle management
Proven previous work experience with Postpaid/Prepaid Sales/Revenue achievement & Customer Service/Retention management over 15 years in Telecom Companies & over 5 years in Office automation products direct selling, Insurance sales, education training/software sales & services
Demonstrated expertise in handling a Branch Sales turnover of more than 6 Million INR & 6000 sub base
Efficiently managed the team members of sales and retention, Channel partners across the career span.
Fully Conversant with MS office – Excel, Word and PPT
Proven skills in managing Sub base, Sustained ARPU levels, VAS, Data – 2G/3G activations
Self-motivated, result - oriented, inter-personal and Relation Management Skills Skills
Relationship building
Positive and upbeat
Goal-oriented
Decisive
Verbal and written communication
Highly competitive
Self-motivated
Client development
B to B sales
Strong interpersonal skills
Sales reporting
Customer service
Accomplished manager
Empowers high-performing sales teams
Coaching and mentoring
Business development
Education
High School Diploma: 1990
N S H S S - THENI
B.E: ECE, 1994
MD SATHAK ENGG COLLEGE - KILAKARAI
MBA: MARKETING, 2008
Alagappa University - Karaikudi, TN
Work History
Sales Manager, 7/2019 to Till date
EDUSOFT Solutions (ERP software, Internet Leased line, Digital Lab) – Madurai, TN
Managing a sales force of 5 sales associates.
Achieved sales target every month
Recruited individuals who would add value, dedication and knowledge to the sales team.
Built relationships with Schools and Colleges to establish long-term business growth.
Presentation to Chairman, Principal, Correspondent done efficiently
Demonstration to institutional leaders, team members done effectively Sales & Marketing Manager, 10/2016 to 06/2019
IDEA CELLULAR FRANCHISEE – MADURAI, TAMILNADU
Managed team of 20+ direct reportees – Post paid/Prepaid/Showroom Executives
Monitored weekly, monthly and quarterly achievement goals.
Created new sales and promotional methods.
Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Consistently hit sales, collection targets
Maintained and organized a customer database of over 25 corporate clients across city.
Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory. Sales & Marketing Head – TN, 12/2014 to 09/2016 Mecton Training and Technical Services Pvt Ltd – Chennai, TN
Managed a sales force of 10 sales/marketing leaders.
Trained all sales team members.
Exceeded regional annual sales target by 110%.
Interviewed and hired individuals who would add value, dedication and knowledge to the team.
Built relationships with customers and the community to establish long-term business growth.
Created and launched new online marketing strategies that resulted in 30% sales increase.
Attended weekly meetings with the VP of Sales to discuss strategies.
Coached employees in successful selling methods and encouraged cross-selling additional products and services.
Increased revenues by 40% within the first year as Sales Manager.
Presentation to Chairman, Principal, HODs, Lecturers and Students done efficiently Senior Manager - Sales, 12/2004 to 11/2014
AIRCEL LTD – COIMBATORE, TAMILNADU
Managed team of 25+ direct reportees.
Evaluated staff performance against expectations.
Established training programs.
Administered INR 3.5 CRORE per year budget.
Monitored weekly, monthly and quarterly achievement goals.
Led and developed team of 5 sales leaders bringing in INR10 LAKHS per quarter.
Executed successful events and trade shows.
Consistently hit and exceeded sales goals by 20%.
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base by 30%.
Maintained and organized a customer database of over 100 corporate clients across region.
Built strong client relationships and provided high value-adding services, resulting in a 15% region's market share increase.
Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory. SALES MANAGER, 07/2003 to 12/2004
AMP SANMAR LIFE INSURANCE COMPANY – ERODE, TAMILNADU
Lead a sales force of 50+ sales advisors.
Increased revenues by 35% within the first year as Sales Manager.
Exceeded regional annual sales target by 10%.
Inducted 25 sales advisors over a 3 MONTH period.
Developed a comprehensive training program for new sales associates.
Attended sales training camp and brought best practices leadership back to the company.
Closed an average of 25 sales calls each quarter.
Supported the sales team in writing proposals and closing contracts. CHANNEL SALES MANAGER, 04/2001 to 06/2003
BPL MOBILE – KUMBAKONAM, TAMILNADU
Managed 4 towns with 5 channel partners ( Postpaid Sales, Collection, Customer Service, Training & Development, ROI )
Supported the sales team in field by accompaniment calls and closing deals.
Supervised a sales force of 10 sales Executives.
Closed an average of 50+ sales calls each month.
Coached employees in successful selling methods and encouraged cross-selling additional products and services.
Built relationships with customers and the community to establish long-term business growth. Territory Sales Manager, 05/1999 to 03/2001
AIRCEL LTD – ERODE, TAMILNADU
Managed 5 end-end channel partners ( Post paid/Prepaid Sales, Collection, Customer Service, Training & Development, ROI )
Conducted staff training and taught staff members proper sales techniques.
Presented products and services to customers who have shown interest.
Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.
Consistently hit sales targets monthly.
Achieved 115% of monthly quota and grew sales within three months, earning title as top TM in region. Senior Sales Engineer, 06/1996 to 03/1999
BPL CONNECT – MADURAI, TAMILNADU
Consistently hit and exceeded sales goals by 25%.
Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Maintained an extensive knowledge of competitors, their offerings and their presence in assigned territory.
Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy in 1997.
Asked appropriate open-ended questions to discover prospects' needs and requirements.
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 65% success rate.
Sales Executive, 06/1994 to 03/1996
Linkwell Tele Systems Pvt. Limited. – BANGALORE, KARNATAKA
Achieved 100% of monthly quota and grew sales within SIX months, earning title as top Executive in Branch.
Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
LANGUAGES KNOWN: ENGLISH, TAMIL, KANNADA & HINDI
CURRENT CTC: 6 LAKHS P.A
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