Manoj Dhammika Perera

Mobile: 076******* Email: adds2p@r.postjobfree.com

Career Summary

My career objective is to excel in the field of Hospitality (National & International) and to be known of my work and achievement in life. Hence I am looking forward for a challenging role which would help me and the organization to achieve growth and revenue.

STRENGTH & SKILLS

the following Software: Ms. Office Word Excel Powerpoint & Internet)

Professional Experience

Key Responsibilities:

Responsible to manage My restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and MY role is include key responsibilities such as:

Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times

Conduct regular training sessions with the assigned team in line with the departmental SOP's

Evaluate the performance of the assigned team and initiate internal development and promotions

Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours

Handle the welcome and seating of arriving guests with the assistance of the Hostess

Maintain a professional and friendly relationship with the outlet patrons

Establish and update the outlet's database of regular guests

Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards

Be actively involved in the outlets promotional activities

Previous Experiences:

K 108 Boutique Hotel (Qatar) June 2014 till 2018 September

Captain Waiter ( 108 Rooms )

Marriott Hotel ( Doha Qatar ) Captain Waiter January 2010 till 2014 February

IN CHARGE of 2 Restaurant – Al Corniche (Mediterranean Restaurant) 120 seats Seafood buffet, Middle Eastern, French, Greek, and Moroccan Cuisines.

All’ Aperto (Italian Restaurant) 35 seats which caters Italian food.

Key Achievements:

Promoted to Captain within 2 months to J.W. Steak House.

Key Responsibilities:

Acting as a communication link between the management and the restaurant team.

Leading by example, acting as a role model for the staff.

Developing all team members to their fullest potential and identifying individual training needs.

Dealing with problems, queries, complaints from staff and customers in a professional manner.

Assigning tasks & responsibilities to different individuals to ensure all necessary activities are carried out in timely bases.

Mercure Grand Hotel Doha(Sofitel Hotel)

2003 February till date (As a Captain waiter-Coffee Shop & Lounge Bar).

Taj exotica (Taj Group)

1999 September – to 2003 January (as a waiter – Fine dining Restaurant & Executive Lounge)

Tamimi Restaurant Riyadh (KSA)

1996 August – 1999 March.

Coral Garden Hotel Sri Lanka (John Keels Group)

1993 October – 1996 April (as a Pool Bar & Coffee Shop Waiter)

Hikkaduwa Beach Hotel Sri Lanka

1992 December – 1993 July (as a waiter)

Sinbad Hotel Sri Lanka

1990 October-1991 September (as a Training Waiter)

Education

1987 Passed General Certificate of Education Ordinary Level in the following subjects:

English/Sinhalese/SocialStudies/TechnicalStudies/Religion/Science/Mathematics/Music

Training Programs Attended

Certificate of "Inventory Control" as a tool for better service profitability 2004 Feb.

Employee of the month-(Grand Mercure hotel Doha 2006)

Certificate of joining 04 years- ACCOR Group-received in Doha February 2007

Certificate of Advertising & Selling Service Training Course in Doha September 2006

Employee of the month November 1996 (Tamimi Restaurant Riyadh KSA)

Certificate of serving perfect Bear 18 July 2004

Sales Excellence January 24 to 25th 2007.

Being A Mentor, March 16 to 17, 2008

Supervisor’s Toolkit -1: Managerial Challenge, Sept.13 to 15 2008.

Supervisor’s Toolkit -3: Decision Making: Developing Ownership June 2008.

Supervisor’s Toolkit -4: Personal & Time Management March 8, 2009.

Supervisor’s Toolkit 5: Planning & Forecasting Resources March 9, 2009.

SEE Something SAY something (Predictive Indicators Training)

EVIAN Water Expert AWARD September 5, 2012.

Passports to Success (Culinary, Level 2 –B (Food Allergy) August 12, 2012.

Essential Skills for Supervisors & Managers September 9, 2012.

Personal Details

Date of birth : 25th December 1971.

Marital status : Married.

Languages known : Sinhalese, English, Hindi and Arabic.

Hobbies & Interests : Basketball, Cricket, Swimming, Reading and Volley Ball.

Address : Hettigewattha,Katukholiha Dodanduwa,Sri Lanka

Passport Number : N 4446356

Date Signature

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