Sub: Application for Senior Managerial position(Production/Quality/R&D)in Dairy/ Food Industry.

I am a calibre Dairy Technologist with over 20 years of rich experience with leading Dairy/beverages & food companies in the Middle East.

Since July 2018, I have been working with the Mazoon Dairy green field project, Sultanate of Oman as a Production/Quality Manager and managing the project from the approval stage of plant layout, equipment layout, equipment installation and commissioning stages and support the new Product Development team and developed Fresh /UHT dairy and Juices variants. After successful commissioning of the processing and Fresh filling lines, the Production operation is going in full-fledged starting from October 2019.

Prior to Mazoon Project, I have worked with National Food Products Company (NFPC) in UAE as a Quality Manager (QC/QA) in Lacnor factory. Apart from that I also worked with reputable and large companies like Al Rawabi Dairy, UAE, Almarai Company KSA, Petra Food Manufacturing Company Kuwait, Al Ain Dairy Factory UAE and NADA Dairy KSA. This exposure has enabled me in gaining comprehensive expertise in production management, New Dairy projects, Quality Assurance, New product Development (R&D), Food Safety management, Cost management & waste control (Lean Management), Team Management and Competency assessment & Building team.

My experience covers Chilled products (Fresh Milk(cow’s/camel milk)and Juices), Long life (UHT) products (Milk, juices and Tomato paste)in Tetrapak & Combibloc aseptic system, Frozen products (ice creams), Cultured dairy products (laban, yoghurts), Cheeses (White,Areesh, Feta cheese), fruit pulp canning and bakery products.

I have worked in 3 major projects for design, installation & commissioning of new dairy factory, high speed production lines and upgrades/automation of existing dairy/juice and Ice cream processing and filling lines in middle east.

In the domain of quality assurance & food safety, my expertise covers implementation of HACCP & ISO 22000 as well as ensuring superior scores in hygiene & AIB audits. I have successfully resolved several major problems related to microbial & foreign body contamination of food products.

I have leveraged my sound experience and expertise to deliver consistent outstanding performances exceeding management expectations.

Yours Sincerely,

M.Suresh Bose

M Suresh Bose

E mail: adds1r@r.postjobfree.com, adds1r@r.postjobfree.com Mobile: +968******** / +917*********

Objective: A challenging management position with a reputable dairy/beverages//food processing company to utilize my knowledge,technical, managerial skills and deliver outstanding results.

PROFILE SYNOPSIS

Postgraduate Dairy Technologist with 20+ years of rich hands on leadership experience with leading dairy, beverages & food companies, especially in the Middle East.

Extensive experience in production planning, production management and quality assurance functions of fresh & UHT (dairy & juice products) in Tetra/Combi bloc aseptic lines, frozen products (ice creams), cheeses (Fresh& Long life), tomato paste, canning of pulps in modern automatic high-speed production lines.

Experience in multiple cycles of Greenfield project management for plant design, installing & commissioning modern automatic production lines and upgrading/automating existing lines.

Adopt in new product development & enhancement of existing products like fresh & UHT flavoured milk, Cheese, yoghurts, probiotic laban, ice creams and juices.

Expertise in operation management of large manufacturing facilities with multiple process and filling lines/units assuring achievement of production volumes, product mix and quality standards within approved budgets.

Hands on Experience in implementation of Lean concept and improve the equipment s efficiency(OEE).

Sound understanding of all food safety requirements including GMP, HACCP, ISO 22000 and AIB audit requirements for strict compliance at company facilities, warehouses/depots, co-packers and suppliers.

Adept in driving continuous improvement programs including revamp of processes & systems and implementation of SOPs to achieve significant improvements in performance & productivity and reduction in costs.

Proactive achievement driven manager with excellent communication, coordination, problem solving, decision making, planning and execution skills.

DAIRY PROJECTS EXPERIENCE

Mazoon Dairy Company - Oman – Presently working in a Green field Dairy project in the installation and commissioning of processing and filling Equipment’s and managing the production and Quality functions. The project cost is OMR100 Million.

National Food Products Company (NFPC) – Dubai – Worked in Lacnor Site Quality Manager role and Looked after the Processing part (Design and value engineering) in the mega project (Fresh and UHT products –Milk/Juice/Tomato paste) (Tetra Pak for UHT, Krones for Fresh) -Project Cost AED 1.2 Billion

Almarai Company, KSÁ – Managed and successfully completed the installation & commissioning of,

1.New UHT plant (GEA, Germany) – 30 KL/hr and 3 aseptic tanks (60 K capacity each).

2.High speed (30 K & 51 K bottles/hour) juice bottle filling lines. (Federal fillers)

3.High speed aseptic Combibloc filling lines (CB 124 -24 K packs/hour) (Combibloc, Germany)

Petra Foods, Kuwait, - Managed and Successfully Completed the installation & commissioning of,

1.New UHT plant (8 K capacity- APV, Denmark) and high speed Combibloc lines (24 K/hr)

2.Upgrade projects of existing ice cream, dairy & juice plants (manual to semi-automated)

3.Relocated Existing Bakery production lines to new site and successfully run the production.

Al Ain Dairy Factory, Al Ain -UAE – Coordinated and Supervised the processing automation project,

1.Automated the existing processing plant (Mixing and Processing) and installed new Juice pasteurizer (THE – 6K/hr) -Project Cost 100 million AED

PROFESSIONAL EXPERIENCE

MAZOON DAIRY COMPANY, Sultanate of Oman - July 2018, to till date.

The green field project worth of 100 Million OMR having the facility to produce diversified dairy, Dairy products (Fresh&Longlife), Juices (Fresh&Longlife), Ice cream and Long-life Cheese under one umbrella. The Dairy plant has the facility to produce 0.5 million litres dairy/juice/cheese/ice cream products on a daily basis. The equipment’s are commissioned, and the commercial production started from October 2019.

Designation: Quality Manager (QC/QA) – From February 2020 – till date

Report to: CEO (Chief Executive Officer)

Re structured the organization and reporting was aligned with CEO to reinforce the product quality functions in the factory and in marketplace.

Manage the Chemical and Microbiological laboratory and assign the job responsibility to QC/QA supervisors.

Developed Quality system and implement effectively in each stages of plant operation starting from Raw Milk reception to the finished Products in the market shelf.

Assure the finished products quality meets the internal and GSO standards in terms of food safety and Quality prior to release to the market.

Reporting of Daily Quality activities (DQR) to management and escalate any critical issues in the production to take appropriate decision.

Prepare supplier and Market Audit calendar (Raw /Packaging Materials/FG products) and organize the audit as per the plan.

Handle customer/Consumer complaints and provide the appropriate solution to prevent reoccurrence.

Implement 5S and hygiene system in the plant for the GMP compliance and conduct audit on weekly.

Develop Quality KPI’s and operate the Quality department within the budgeted cost.

Drive the ISO certification (22000,14000) and co ordinate with cross functional team for conducting the audit.

Develop training plan for the Quality staffs to upgrade their technical competency.

Designation: Production Manager – From July 2018 – January 2020

Report to: Senior Plant Manager Direct reports: 3 Total staff: 75

Responsible for review of Mixing, Processing and filling equipment’s design, layout and specification and final approval.

Attend FAT test (Final acceptance Test) for processing and Filling equipment’s and approve prior to shipping the equipment’s.

Co-ordinate with Vendors for equipment arrival date and installation and commissioning plan.

Review building layout in terms of Hygiene block, utility services, access facilities and finalize the layout. Escalate the snags and follow up with vendor and complete the task.

Major role in Technical staffs’ recruitment and follow up the arrival status as per installation schedule in coordination with HR and recruitment team. Assign the responsibilities to the staffs in the installation phase.

Support the R&D team for the Product Development for Dairy and Juice products (Fresh&Longlife).

Co-ordinate with Installation team, Consultant and monitor the Project activities and follow up the timeline in line with the agreed installation schedule.

Implement H&S, Quality and food safety systems and risk assessment in project phase.

Develop Guideline for Commissioning and Product trial of processing and filling machineries.

NATIONAL FOOD PRODUCTS COMPANY (NFPC), Dubai UAE, January 2015 to June 2018

Leading Food Manufacturing Company diversified their operation in Dairy, water, beverages, plastics and foods in UAE.

http://www.nfpcgroup.com.NFPC

Designation: Quality Manager (QC /QA) – NFPC (Lacnor Factory)

Reports to: Operation Director Direct reports: 2 Total staff: 10

Manage 5 food manufacturing sites in NFPC in driving process improvement, technical support and conduct hygiene, food safety audits.

Manage Occupational H&S, Quality functions (QC/QA) of UHT products (dairy, juice and culinary products) packed in Tetrpak filling lines in Lacnor site.

Drive ISO 22000 documentation and certification for Lacnor Juice plant.

Annual budget presentation and manage the Quality department within allocated budget.

Setup Quality KPI’s and measure the performance and review to management on monthly basis.

Provide technical support to plant team to resolve market complaints and major quality issues.

AL RAWABI DAIRY COMPANY, Dubai UAE, Jan 2014 to Dec 2014

Leading dairy company producing fresh milk & functional milk (Omega 3 & Super milk) products, yoghurts/laban and fruit juices. Daily production volume: 400 K litres (dairy products & fresh juices)

http://www.alrawabidairy.com

Designation: Deputy Plant Manager

Report to: Plant Manager Direct reports: 7 Total staff: 150

Manage day-to-day production in the plant ensuring achievement of targeted production quantity with GSO quality standards to fulfil market demands.

Assist the Plant Manager in developing and implementing annual operation plan (AOP) for production.

Plan & implement lean initiatives & continuous improvement programs to optimize processes, reduce production loss to 1.5% and increase production output.

Establish performance standards for the production department aligned to corporate objectives.

Identify, troubleshoot and resolve production problems using structured problem-solving techniques.

Review & analyse daily production & downtime reports and implement systematic measures to identify root causes of downtime and initiate corrective & preventive measures.

Follow up daily maintenance activities and PM.

Coach & develop supervisors & line operators to improve the performance & productivity

ALMARAI COMPANY, Riyadh KSA, Jan 2009 to Jan 2014

Almarai is one of the largest integrated food processing companies in the Middle East with dairy liquids, yoghurts & desserts, infant formula, juices, bakery products and poultry in the product range.

http://almarai.com

Designation: Production Manager – UHT Long-Life Products

Reported to: Manufacturing Manager Direct reports: 14 Total staff: 180

Managed operation of 10 SIG Combibloc aseptic filling lines controlling daily production volumes of 0.5 million L of UHT plain & flavoured milk, 100 KL of UHT juices, 20 T of feta cheese and 20 T of whipping/cooking cream.

Prepared annual operation budgets, resource plans & KPIs to achieve UHT production volumes within allocated budget and cost targets.

Monitored production of UHT products ensuring adherence to specified quality and food safety norms.

Drove team managers & dairy technologist in implementing continuous improvement programs.

Provided technical support for troubleshooting and resolving quality issues.

Coordinated with Combibloc site manager for developing preventive maintenance schedules and line upgrade projects.

PETRA FOOD MANUFACTURING COMPANY, Shaban Kuwait, Jul 2005 to Dec 2008

Petra Food Manufacturing Company is a renowned producer of a wide range of food products – Frozen (ice creams), cakes, dairy & juice products – marketed across the Middle East.

http://www.petrafood.com

Designation: Production Manager, April 2008 to Dec 2008

Reported to: General Manager Direct reports: 5 Total staff: 90

Managed 5 production units with a daily production volume of 10 KL of ice creams, 100 KL of fresh & UHT dairy & fruit juice products, 1 Ton of fresh cheese and 1 Ton Bakery products.

Monitored line efficiency and controlled LIP which reduced production costs.

Ensured adherence to food safety standards across the production process.

Led new product development (NPD) and recipe management for innovations in cheese, ice cream, dairy and juice products.

Coordinated with maintenance team for planning & implementing preventive maintenance schedules for all processing equipment, production lines and combi filling lines. Planned procurement of required spare parts.

Prepared annual operating budgets with KPIs to achieve predefined objectives.

Designation: Production Executive, Jul 2005 to Mar 2008

Reported to: Plant Manager Direct reports: 4 Total staff: 70

Production planning and execution according to sale forecast volume in Dairy, Juices, Ice cream, UHT and Cheese section.

Developed operation SOP’s and implemented on production floor.

Monitored line efficiency and controlled LIP which reduced production costs.

Ensured the products are produced according to internal and Kuwait quality standards.

Developed & implemented training plan for basic hygiene & technical training of process & machine operators and food handlers.

AL AIN DAIRY FACTORY, Al Ain UAE, Sep 2000 to Jun 2005

Al Ain Dairy is the largest vertically integrated dairy producer in the UAE. It produces cow’s milk products, camel’s milk products, juices & desserts.

http://www.alaindairy.com

Designation: Production Supervisor, Apr 2002 to Jun 2005

Reported to: Production Manager Direct reports: 10 Total staff: 120

Managed production lines with a daily volume of 200 KL of dairy (cow’s & camel’s milk) and fresh fruit juices.

Led process control and monitored production lines to ensure adherence to product quality and food safety requirements.

Managed production through hi-tech automated processing and filling lines and centralized CIP plants.

Executed troubleshooting through root cause analysis and resolved quality issues.

Ensured optimum utilization of manpower and production lines to achieve production volumes within targeted costs.

Designation: Quality Lab in charge (R&D and QA): Sept 2000 to Mar 2002

Reported to: Plant Manager Direct reports: 2 Total staff: 7

Developed product specification documents for incoming raw & packaging materials and finished products as per GCC standards.

Investigated customer complaints, identified root causes and supported production in implementing corrective & preventive measures.

Prepared HACCP documents for certification by SGS.

AL OTHMAN AGRICULTURE PRODUCTS & PROCESSING EST (NADA), Hofuf KSA, Sep 1998 to Aug 2000

NADA is a leading producer & distributor of fresh dairy, fresh juice and long life milk & juice products.

http://www.nada.com.sa

Designation: Laboratory Technician – Fresh & UHT

Reported to: Quality Manager

Quality control activities for incoming fresh milk deliveries from farms, fruit juice concentrate, tomato paste concentrates, food ingredients & additives. Ensured compliance with chemical & microbiological parameters.

Conducted sterility tests of new Tetra Pak filling machines.

TIRUTTANI DAIRY BASE PVT LTD, Chennai India, Jan 1997 to Aug 1998

Designation: Plant Manager

Reported to: Managing Director Direct reports: 12 Total staff: 75

Managed plant operations covering processing & packing of dairy products – toned & standardized milk and buttermilk in plastic pouches and canning of mango pulp.

EDUCATIONAL QUALIFICATION

M.Sc. Dairy Technology, Allahabad Agriculture Institute, Allahabad University, India, 1996, First Class

B.Sc. Agriculture, Agricultural College & Research Institute, Tamil Nadu Agricultural University, India, 1994, First Class

TRAINING

Certified Hygiene and Food safety trainer approved by Dubai Municipality.

Lean Manufacturing – 7 Wastes, OEE, PDCA, Structured problem-solving techniques, Kaizen, Almarai Company KSA – 5 days

Workshop on Competency Assessment, Almarai Company KSA – 1 day

Workshop on Change Management, Almarai Company KSA – 2 days

AIB Self Inspection Audit, Almarai Company KSA – 1 day

Operator training in SIG Combibloc CF 712 & CB 124 Aseptic filling machines, Almarai Company – 3 days

Operator training for UHT Pasteurizer, Petra Foods Kuwait – 2 days

Operation & Maintenance training for TBA 9 & TBA 19 packaging lines, Tetra Pak, NADA KSA – 2 days

Certified HACCP course, SGS Dubai – 3 days, for implementing HACCP in Al Ain Dairy Factory UAE.

Certified Basic Hygiene Awareness & Essential Food Hygiene training, Al Rais Consultancy Dubai – 2 days

PERSONAL INFORMATION

Date of Birth: 10 May 1971

Marital Status: Married (2 children age 14 and 12 )

Languages: English, Tamil, Malayalam, Hindi

Nationality & Passport: Indian

Visa: Oman Residence visa

Software: Oracle Orion, SAP ERP – manufacturing & logistics applications, MS Office – Word, Excel, PowerPoint, Windows.

Address in India: Susee Cottage, Vannarathuvilai, Kuzhithurai, Kanyakumari (Dist), Tamil Nadu.

Driving Licence: Valid Driving licence holder – UAE, Saudi Arabia,Oman and India.

Contact Email id: adds1r@r.postjobfree.com, adds1r@r.postjobfree.com

Contact # in Oman: +968******** India: +914********* / +917*********

References:

1.Mr.Ahmed Al Ghafri,

(Chief Support Officer (CSO) - Head of HR and Admin – Mazoon Dairy Company, Oman)

Contact # 009**********

E mail: adds1r@r.postjobfree.com

2.Mr.Mats W Anderson,

(Sales Director– Tetrapak Middle East,UAE)

Contact # 009***********

E mail: adds1r@r.postjobfree.com

3.Mr.Wernick Vanbuuren,

(Former Operations Director – National Food Products Company (NFPC), UAE)

Contact # 009***********

E mail: adds1r@r.postjobfree.com

4.Mr.Matts Cooper,

(Machine Supplier – Huntersbar Packaging), UAE

Contact # 009***********

E mail : adds1r@r.postjobfree.com

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