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Sales, Services and Marketing Expert

Location:
Toronto, ON, Canada
Posted:
June 12, 2020

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Resume:

addrws@r.postjobfree.com +919********* https://www.linkedin.com/in/jatinder-tiwana/

Latest Profile: Marketing Leader – Middle East, India, and Africa in Ingersoll Rand Job Summary: Responsible for Marketing, Channel Development and Sales enablement functions covering the entire spectrum of products and services offered by the Compression Technologies and Services strategic business unit (Air Compressors, Air Dryers, Air Blowers, Pneumatic Pipeline and accessories of compressed air system) in the Middle East, India, and Africa. Lead a team of professionals across different countries that enable 200+ sales and services representatives through developing sales channel strategies, performing business analytics, and developing product and services offerings that eventually drive year over year double-digit profitable growth in business, having a size of $ 150 Million plus. KPIs:

Product wise top line and bottom line growth Employee Engagement

New Product ideation and commercialization Paradigm for Parity

Development of Sales Channel Customer and Distributor Satisfaction

Demand Generation Retention of Key Talent

Defining Market Operating Pricing Leading Change Management

Performing Business Analytics Living the values

My Leadership Style, Maturity and Traits:

Source: Leadership assessment report by MHS Assessments and Leadership behavior report by The Ken Blanchard Jatinder Tiwana

Business Leader with extensive experience in driving profitable growth. Having 17 years’ experience in diverse Sales, Services, and Marketing functions. Core strengths in strategic planning & execution by formulating short and long-term business strategies. An MBA who believes that premier performance can be achieved through employee engagement and strategic planning rooted in analytics. Career Timeline, Key Achievements and Growth Path: Exposure of diverse industries/customers:

Automobile & its ancillaries Electronics Pharma

Cement Food & Beverages Steel

Construction OEMs Textile

Education:

2015 – 2017 - MBA with Distinction from The University of Manchester, United Kingdom.

2005 – 2009 - Bachelors of Technology in Mechanical Engineering from RVD University, India.

1999 – 2002 - Diploma in Mechanical Engineering from Chandigarh College of Engg. & Tech., India. Personal Information:

Permanent Address: House No. 1034, Phase – 7, Mohali, Punjab, India. Pin - 160062

Date and Place of Birth: July 23, 1984 – Chandigarh, India.

Marital Status/Children: Married, 2 Daughters.

Languages Known: English, Punjabi and Hindi

Interests: Skillset enhancement through academic learnings, Learning new languages and Playing Cricket.

Jul. 02 to Nov. 05

Punj Lloyd Ltd

Nov. 05 to Aug.

06

ITD Cementation

Aug. 06 to Nov.

07

Greaves Cotton

Nov. 07 to Aug.

09

Ingersoll Rand

India

Aug. 09 to Nov.

17

Ingersoll Rand

India

Nov. 17 to Till

Date

Ingersoll Rand

India

Selected through

Campus Interview.

Achieved three

promotions in three

years from Trainee

to Junior Engineer

to Assistant

Engineer.

Lead Maintenance

team and 90%

equipment uptime

delivered against

AOP of 75%.

Worked in three

different projects

and handled a fleet

of 50 plus diversified

equipment by

performing

preventive and

breakdown

maintenance.

Independently lead

equipment

operations at the

project site having

a project value of $

25 Million.

Eliminated sub-

contractor concept

in maintenance

and resulted in

annual saving of $

500 K.

Created World-

Class maintenance

facility which was

unique for the

construction

industry.

Developed a team

of subject matter

experts.

Worked with

engineering and

product

management to

rectify the

recurring

problems in the

batching plant,

which resulted in

customer

satisfaction and

profitable growth.

Managed service

network of three

states and all India

for batching plant

product line.

Imparted product

knowledge among

distributors’

engineers and

successfully

conducted 10

training programs.

Inculcated the

concept of services

lead growth by

ring-fencing the

customers through

service offerings.

Successfully

conducted 15

energy

conversation

audits of the

compressed air

system.

Delivered

dramatic

profitable growth

in derivative

business.

In FY 2008, the

customer

satisfaction index

and distributor

satisfaction index

improved by 15

and 18% pts

respectively.

As Territory

Manager, doubled

the business in

three states of

North India.

Increased the

monthly booking

rate by 50%

having an annual

business size of $ 9

Million for North

India.

As Regional

Manager of North,

Gujarat, and

Rajasthan handled

a business size of

$ 25 Million and

delivered 30%

growth YOY.

As Sales Leader

built the Tier II

strategy and

transformed the

business from $

300K to $ 2.5

Million in 2 years.

Transformed sales

network through

standard processes

(DMP, DVP &

ICAN). The

Distribution

business grew by

25%.

Launched SFA in

MEIA territory

that helped to

improve customer

visits per day by

28%.

Implemented

Account

Management

Strategy i.e. one

face to the

customer.

Top Line Margin

expanded by 1.7

times & the

bottom line

improved by

3.7%pts through

LOA process and

pricing control.

Trainee

To

Assitant Engineer

Engineer Service Engineer

Service Engineer

To

Executive

Solutionizing

Territory Manager

Sales

To

Sales Leader India

Marketing Leader

Middle East, India

& South Africa



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