CONT ACT

PROFESSIONAL EXPERIENCE

VOLUNTEER, MLA OFFICE ABBOTSFORD SOUTH — JUNE-

DECEMBER 2015

I volunteered twice a week at the MLA Abbotsford south office. I helped with database collections, constituent case work (MSP, CPP, MCFD,MSDSI), writing and sending cheques, office filing both hard and electronic, as well as quarterly office expenditure invoices. MLA Darryl VOLUNTEER, RAVENS MOON-TRANSITIONS SOCIETY — SEPTEMBER 2014-JULY 2015

I began volunteering as a support worker at Ravens Moon in September of 2014. It is a clean and sober transitional housing society with a myriad of residents. At the time there were ten houses (now twelve), seven for men, two for women and one for couples and families. The barriers faced by residents ranged from mental health disorders, such as Schizophrenia, Post Traumatic Stress Disorder (PTSD), addiction and depression, developmental challenges, such as Fetal Alcohol Syndrome

(FAS), Attention Deficit Hyperactivity Disorder (ADHD), as well as life threatening/altering diseases such as HIV and Hepatitis C. My duties as a support worker included supervising the household upkeep and the fair delegation of duties among residents. I arranged and provided transportation for residents to attend appointments such as methadone pick up, income assistance, doctors, AA meetings, probation etc. As many residents came from correctional institutions and/or out of province, my job included assisting residents with income assistance applications which often required acquiring government identification needed for such assistance.

EDUCA TION

B.A Political Science

Focus on Indigenous

Studies/Governance

UFV

2015-2020

EXPERTISE

Critical incident stress

management and débriefing

Securing and connecting

clients to critical resources

VICTORIA MCPHERSON

PROFESSIONAL PROFILE

Energetic, results-oriented as a student and employee with excellent organization, communication and relationship building skills. Articulate and friendly with a professional demeanour. Ten years of experience in the hospitality industry, over three years of social service volunteer experience and 6 months experience of support work experience. 604-***-****

addrs6@r.postjobfree.com

Victoria, BC

PROFESSIONAL DEVELOPMENT

• Non-violant crisis intervention

• De-escalation tools and approaches

• Trauma informed approach

KEY SKILLS

.Computer Skills,

Proficient in

.Microsoft Office

.Data entry

.Document management

.Administrative support.

PROFESSIONAL EXPERIENCE CON’T

IDM YOUTH-FEBRUARY 2020-CURRENT

Providing an environment that is safe, comfortable, and homelike for youth. Attend to the daily functioning of the home, such as: cooking, cleaning, laundry, and driving. Support the person served in attending appointments and/or school, day programs, work, etc. Providing emotional and behavioural support when needed. Encourage positive community involvement when applicable.Support positive connections with family and friends when applicable. Communicate with external stakeholders as needed. Administer medications as needed. EMERGENCY CRISIS SHELTER MAY-JUNE 2020

Maintain a safe environment and provide calming interventions as required to ensure the safety of everyone and the COVID-19 safety measures and protocols are adhered to. Provide first response to crisis intervention as required. Communicate with team members and team lead and work alongside them to deescalate and resolve situations. Call for assistance when appropriate. Report all incidents, observations, and unsafe conditions through the proper channels. Act as an advocate for individuals sheltering on-site, working for just and fair treatment, taking appropriate action to assist clients to resources. REFERENCES

upon request

Contact this candidate