Manager Mental Health

Thomas D. Todd

253-***-**** ************@*****.***

Skills and Qualifications

• 10+ years of experience with providing

direct services

• Experienced in sending/receiving POs and

invoice materials

• Proficient in Microsoft Office Suite and

Adobe Cloud software

• Displays great composure in fast-paced,

high stress environment

• Writes curriculum and documentation

procedures for safety and wellness

programs

• Strong interpersonal, written, and oral

communication skills

Employment History

Basic Food & Employment Training Case Manager & Financial Specialist 06/18 - present Opportunity Council – Bellingham, WA

• Manages multiple workflows and coordinates with internal staff and external agencies

• Adheres to all federal, state, and agency wide guidelines

• Instructs classes and hosts trainings for internal staff and clientele

• Supervises staff and facilitates group projects to ensure tasks are completed on time

• Organizes workload to handle multiple tasks to meet deadlines in a strong service-oriented environment

• Establishes strong community networks and connections with other agencies and providers Housing Case Manager 08/18 - 07/19

Opportunity Council – Bellingham, WA

• Case manages a caseload of over 75 families

• Maintains confidential case notes for individuals and families in a timely manner

• Accurately reports and tracks information for data management systems

• Creates new formats for documentation and appointment procedures Americorps: Financial Stability Specialist 05/17 - 08/18 Opportunity Council & Maple Alley I– Bellingham, WA

• Instructs financial literacy workshops and workplace related classes: Managing Debt and Renter’s Education

• Conducts daily intakes triage clientele to provide resources based on individual needs

• Collects and reports data weekly with accuracy and efficiency Education and Certifications

Bachelor’s Degree: Social

and Cultural Relations

Western Washington

University

Bellingham, WA 03/2017

Advanced Motivational

Interviewing Certificate

Northwest ATTC Bellingham, WA 03/2018 & 02/2020

Youth & Adult Mental Health

& First Aid

Northwest Youth Services Bellingham, WA 01/2019

Nonviolent Crisis -

Intervention Certificate

CPI Bellingham, WA 09/2019

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