ROSA AVALOS

M.A. – B.S.

addrni@r.postjobfree.com

Cell phone: 435-***-****

PROFILE

I am a bilingual I/O Psychology and Human Resource professional with experience in coaching and leading employees through a crisis and challenging times. I know the federal, state, and local laws and statutes for employment. Through many years of experience in working in different job industries, I have learned to partner with all levels of the organization effectively and positively influence teams. I possess planning and organizational skills, attention to detail, ability to handle multiple tasks to achieve organizational goals. I have fluency in both the English and Spanish languages, with outstanding written and verbal communication skills. I can translate clearly and concisely.

EDUCATION

WORK EXPERIENCE

SKILLS

Argosy University

M.A. - I/O Psychology,

January 2016

GPA of 3.66

Kaplan University

B.S. – Psychology in Applied Behavioral Analysis

December 2011

President's List/GPA of 3.83

HR Director – 05/2019 to 04/2020

Prime Snax – Salt Lake City, Utah

Employee relations.

Recruitment of new employees to meet staffing needs.

Coordinate FMLA, PTO, LOA, light-duty, modified duty, and restricted duty.

Training of new hires.

Learning & Development

Employee Relations.

HR Operations.

Payroll and Compensation.

Advise, coach, and guide employees and department supervisors to develop positive employee experience, capability, performance, and leadership skills.

Conduct periodic audits of employee records.

Maintain documentation filed and up-to-date.

Work in partnership with VP of Production to develop strategies to increase and improve the performance of the production line employees

Administrator/HR Assistant 01/2018 to 01/2019

Legendary X – Erda, Utah

●Recruiting new employees and assist them during the hiring process.

●AP/AR.

●Payroll.

●Workers Compensation Claims.

●Set up a filing system for new and old concrete and excavation jobs.

●Set up a filing system for active and inactive employees.

●Developed and created job descriptions, the company's handbook, and policies

Interpreter - 10/2016 to 06/2017

Memorial Hospital of Sweetwater County – Rock Springs, Wyoming

●Spanish Interpreter: assist non-English-speaking patients in communicating with doctors, nurses, and other medical staff. Assist in document translation/review and the creation of documents.

●Organization Development: assist in developing a strategic leadership development training program.

●Quality Assessment Performance Improvement: contribute to the development of strategies to maintain compliance and ensure performance improvement according to time and the organization’s guidelines.

●Patient Experience: called patients to survey them in regards to their office visits or hospital stays. Provide feedback based on survey results.

●Develop strategies to improve patient experiences

Medical Assistant - 01/2015 to 10/2016

Pain Care Center – Rock Springs, WY

●Administrative duties: answer telephones, greeting patients, updating and filing patients' medical records, filling out insurance forms, handling correspondence, scheduling appointments, and medical imaging and laboratory services.

●Accounting duties: entered billing codes to bill WC, insurance companies, lawyers, and employers.

●Clinical duties: take medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting the physician during the physical exam.

●HR duties included developing a training manual for new employees.

●Medical Translator

Spanish Language Fluency

Critical and Creative Thinking

Diversity and Inclusion

Diversity Training

Employee Engagement/Motivation

Employee Experience

Employee Relations

Employee Development

Employee Retention

Hiring/Recruitment

I/O Psychology Principles

Impostor Phenomenon/Syndrome Coaching

Great Interpersonal Skills

Leadership Development/Training

Microsoft Office

Organizational Assessment

Organizational Change

Organizational Development

Organizational Structure

Persuasive and Influencing Communicator

Sense of Humor

Strategic Planning

Team Building

Team Leadership

Work-Life Balance

Contact this candidate