CHRISTY R. CASSELS, SPHR, SHRM-SCP

Summary

Human Resources professional with nearly 20 years of experience in the industry, with a solid history of achievement in implementing human resources initiatives. Areas of expertise include Human Resources Operations, Talent Acquisition, Strategic Initiatives, Training and Development, Process Management, Benefits and Compensation Management, Payroll processing, Employee Relations and Management Coaching. Widely diverse HR executive with a great ability to build strong, long lasting, mutually beneficial relationships with all those that have the pleasure to collaborate with.

Experience

Executive Recruiter/Sourcer (Consultant Role) 11/2019-3/30/2020

Nutanix – San Jose, CA

Consulting with Executive Management team, focusing on managing global Marketing, Engineering and G&A recruiting and sourcing needs. Exceeded industry average response rate by 50% through LinkedIn at an average response rate of over 75%.

Director of Human Resources 10/2018 to 11/2019

La Capitol Federal Credit Union – Baton Rouge, LA

Managed HR and Training functions of the organization.

Reduced time to fill by 30%

Improved employee morale by 20%, based on Best Companies feedback

Initiated processes for recruiting and onboarding of new hires

Proposed a wellness and improvement plan for current benefit structure to Board of Directors

Human Resources Manager 03/2013 to 10/2018

MeridianLink (formerly CRIF Lending Solutions) – Baton Rouge, LA

Responsible for all HR functions of the organization and improving processes and procedures to align with business needs. Coached management on all employee relations issues. Partnered with executives on strategic initiatives and other issues related to human capital management.

Reduced turnover from 47% to 6% over a three-year period. Last year was trending @ 2%

Created a training program defining training & experience needed to move roles within the org.

Used compensation strategies to increase productivity (case closures increased by 32%).

Implemented strategies that increased client satisfaction to record level highs – over 80% referenceable.

Reduced recruiting budget by $200K while hiring more qualified candidates for open positions.

Director of Human Resources 06/2011 to 03/2013

A.C. Lewis Management – BATON ROUGE, LA

During my tenure I was focused on implementing a new Human Resources department within an existing organization. Identified each organizational process and procedure and identified gaps. Created new policies aligned with the company mission. Responsible for recruitment and talent development. Developed and conducted new hire orientation. Advised managers on organizational policy matters and managed all HR initiatives throughout the organization. Perform difficult staffing duties, including staffing, mediation of disputes, terminations, and disciplinary procedures. Identify staffing needs and recruit, interview and select applicants. Administer compensation, payroll processing, benefits and performance management systems, and safety and recreation programs. Provide current and prospective employees with information about policies, job descriptions, working conditions, wages, benefits and opportunities for promotion.

HR Generalist 01/2007 to 06/2011

PELICAN STATE CREDIT UNION – BATON ROUGE, LA

Responsible for talent acquisition and onboarding throughout Louisiana. Managed special projects such as employee events, benefit open enrollment, historical tax research, and implementing prescreening for the talent acquisition process. Trained staff on all Microsoft products, excel (beginner and advanced), Microsoft word, Microsoft PowerPoint. Participated in process and procedure improvement committee initiated to streamline all departments, and ALCO Committee Meetings (Asset Liability Management Meetings). Processed all employee consumer loans, managed annual/quarterly performance evaluations, compensation development and administration.

Administrative Assistant/Payroll Accountant 08/2003 to 01/2007

WAMPOLD COMPANIES – BATON ROUGE, LA

As administrative assistant I was responsible for research, implementation and communication of all benefit products, and open enrollment. In addition, I was responsible for talent acquisition for all roles throughout organization. Designed and distributed company newsletter and created marketing material for all properties. Reviewed and revised personnel policies and orientation handbooks to maintain updated current procedures. Responsible for processing payroll (Bi-Weekly) - and all accounting and budgeting and variances associated with compensation for 36 companies. Calculated quarterly bonuses for all personnel. Assisted in annual budget preparation, including budget set-up, maintenance and exceptions.

Education - Professional Memberships

Central High School - General Studies

Missouri Western State College - Mass Communications (dual enrollment)

Society of Human Resources Management - Senior Certified Professional

Human Resources Certification Institute - Senior Human Resources Professional

addrmz@r.postjobfree.com 357 Chateau Jon; Denham Springs, LA 70726 Mobile: 225-***-****

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