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Employee Relations Medical Billing

Location:
Albuquerque, NM
Posted:
June 11, 2020

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Resume:

Ruby Huling

addrhs@r.postjobfree.com 505-***-****

Highlights of Qualifications

•Highly educated Human Resources professional experienced in management, staffing, recruitment, employee relations, training, benefits enrollment and distribution, equal employment opportunity/ affirmative action, representation and consultation

•Proven capacity to interface and communicate effectively between management and workforce with both the public and private sectors, to include individuals and groups of diverse backgrounds, cultures, age, values, life experience, and education levels

•Exceptional people skills, particularly in building productive working relationships, establishing trust and confidence, creating goodwill and understanding, and ensuring these confidentiality based values are part of the ongoing culture within the workplace

•Excellent customer service to include the ability to resolve even the most difficult issues, keeping the customers desires, needs, and requirements at the forefront of prioritization.

Professional Experience

Contract Work (Various Staffing Agencies) 2017 - 2019

Data Entry Associate/Billing/ Collection Representative.

Assess and resolve claims on EDI reports. Receiving and processing mail for client. Reconcile and distribute all inbound customer mail. Worked closely with other departments to distribute and process transactions efficiently and effectively. Form recognition and data capture on forms, documents and checks presented via electronic image. Medical billing/collections, knowledge of medical insurance, strong work ethic, attention to detail. Ability to multi tasks. Assess unpaid claims and research denials for timely payment and cash flow. Apply payments and adjustments to patient accounts. Contact insurance payers for appeals and errors processing. Access and update patient and insurance demographics. Notify management on trends or denials.

Human Resources Consultant 2016 - 2017

Central New Mexico Community College

Under limited supervision, I was responsible for providing consultative and client service to the college community regarding HR matters to include: policy advisement, change management and resolution, performance management, compensation and classification, recruitment and staffing, training and workplace assessment in accordance with applicable college, state and federal regulations, processes, policies, procedures, and collective bargaining agreements. Identify innovative and effective approaches to assist department in establishing and meeting administrative goals. Provide assistance in the investigation and resolution of employee issues, guidance on performance management and corrective action, and assistance with classification and compensation analyses. Collaborate with Labor Relations to ensure compliance with contract provisions of staff and faculty unions. Participates in strategic planning and special projects to promote, support, strengthen, and enhance partnership with clients. Partner with HR information Technology Analyst on system revitalization, process improvement, and internal audit initiatives to ensure data integrity of HR reports and metrics. Analyze reports to ensure compliance with strategic goals and initiatives.

Human Resources Representative 2015 - 2016

Women's Cancer and Surgical Care

Human C

On-Site Account Manager/Business Partner 2000 - 2013

Manpower Professional Services/Honeywell DSES

Account Manager/Business Partner for a ten million dollar labor contract, supporting business client groups which included Engineering, Program Management, Contracts, Finance, Information Technology and Manufacturing. Responsible for the management of four facilities which included one commercial, one international, one DOE and one DOD facility. Daily interface with management to ensure business objectives are achieved. Collaborate with senior management to meet strategic goals for staffing Honeywell Projects. Provide employments development, guidance, mentoring, employee relations ensure legal compliance, administer benefit plans, hiring and termination. Collaborated with senior management to meet strategic goals for staffing Honeywell projects. Developed and implemented client specific New Hire Orientation for all newly hired contingent workers resulting in more efficient acclimation to client worksite and increased customer satisfaction. Enhanced profitability by creating processes that eliminated unnecessary or duplicated procedures, which resulted in a productivity increase. Monitor profitability of the account. Monitor and address personnel issues and concerns quickly and effectively. Counsel employees to more effectively meet productivity and quality goals. Manage staffing projections of the client. Developed and managed subcontract program, if necessary, to meet client staffing needs. Reconcile invoices to ensure accuracy in preparation for final approval and payment processing Supervise the performance of the On-Site Coordinator. Work with the recruiting team to share and plan recruiting strategies.

Education

Master of Arts, Procurement and Acquisition Management, Webster University

Master of Art, Human Resource Development, Webster University

Bachelor of Art, Business Administration, College of Santa Fe

Professional Certification

Certification in Essential Human Resource Management



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