Tamara Stewart

PO Box *****, Whitehorse, Yukon Y*A 7A2

addr76@r.postjobfree.com

867-***-**** (H)

EDUCATION

**** ******* ****, ********** ********** Program, Yukon University, Whitehorse

****-*019 Cap Program, Yukon College, Whitehorse, Yukon

2013 Accounting Clerk, Certificate, Yukon College Office Administration Program,

Whitehorse, Yukon

OTHER TRAINING

2016 Transportation of Dangerous Goods, Whitehorse, Yukon

WORK EXPERIENCE

June 2019- Waitress, Green Garden Restaurant, Whitehorse, Yukon

Feb 2020

Took orders over the phone

Packaged and delivered food

Waited on tables

Completed in-house and takeout orders with cash, POS machine

Kept restaurant clean

Filled pop machine

Prepped food

Aug 2013 – Owner, Gold Rush Deliveries, Whitehorse, Yukon

Sept 2016

Drafted quotes for potential deliveries at customer’s request (Microsoft Office)

Developed and drafted an employee safety plan (Microsoft Office)

Processed BOL/ work orders for various warehouses

Calculated employee time sheets and issued paycheques (Sage Accounting)(Excel)

Calculated all Accounts Receivable and Payable (Sage Accounting)

Handled customer inquiries and assisted them in a professional manner(Phone, Facebook, Outlook)

Dealt with customer complaints empathetically ensuring customer satisfaction and repeat business

Coordinated, trained and supervised staff for residential and commercial moves to ensure customer satisfaction

Organized and maintained files to provide prompt and easy access

Prioritized duties during peak times to ensure that highest level of customer service was achieved

Organized and dispatched daily freight pick-up times to employees

Reviewed bid contracts in detail to ensure that correct bidding policies were followed

Interacted via e-mail, phone, and in-person with potential customer’s delivery needs by asking proper questions. (Outlook)

Developed and maintained relationships with customers to ensure customer satisfaction.

May 2013- Payroll Clerk/Administrative Assistant (Term Position), Chinook Bookkeeping,

Aug 2013 Whitehorse, Yukon

Processed payroll for 30+ companies in a timely manner to ensure on-time delivery (Sage Accounting)

Collected and summarized timekeeping information

Obtained overtime approvals with supervisor

Calculated commissions

Processed garnishment requests

Processed employee advances and paybacks

Processed and closed periodic payrolls

Printed and issued paycheques and direct deposit payments

Calculated and deposited payroll taxes

Processed and issued T4 forms to employees

Answered multiple phone lines and directed phone calls to appropriate staff

Answered e-mails and forwarded e-mails to appropriate staff (Outlook)

Processed direct customer payment (POS)

Organized and maintained files to provide prompt and easy access

Handled files and sensitive documents in a confidential manner.

Mar 2009- Administrator/Dispatcher R&L Freight Services, Whitehorse, Yukon

Sept 2010

Opened & closed the office daily

Answered e-mails, and phone messages promptly (Outllook)

Handled customer inquiries and assisted them in a professional manner

Organized and maintained files to provide prompt and easy access

Typed up and printed BOL for drivers daily

Instructed drivers as to where/what was needed to be p/u and dropped off

Ran errands

Calculated and Processed A/R every two weeks (Excel)

Handed in a weekly summary of office work to Head office

Delivered important/confidential office documents

Faxed and received documents

General housekeeping

Contact this candidate