GERKELLY MEALEY

Salesforce Administrator

[ addr6d@r.postjobfree.com Ó 858-***-**** linkedin.com/in/kelly-mealey-a54525128/ CERTIFICATIONS

Salesforce Administrator 201

Salesforce Platform App Builder

TRAILHEAD BADGES

Formulas and Validations

Reports and Dashboards Data Security

Data Modeling Data Management

Lighting Experience Customization

Salesforce Platform Basics

Salesforce Mobile App Customization

Salesforce Basics for Non-profit Admins

QuestyearEVAR’19

API Basics Survey Basics

Service Cloud for Lighting Experience

App Exchange Basics External Services

Community Search Basics

Community Rollout Strategy

Community Cloud Basics Lighting Flow

Leads and Opportunities for Lighting Experience

Platform Development Basics

Salesforce Basics for Nonprofit Admins

https://trailhead.salesforce.com/en/me/gmealey

LANGUAGES

English

Spanish

EDUCATION

Bachelor of Social Work

Middle Tennessee State University

Phi Alpha Honor Society

Middle Tennessee State University

The Social Work Forum

EXPERIENCE

Salesforce Administrator Business Analyst

Capgemini

Aug 2019 - Present. Remote

I conduct a thorough business analysis of the client’s current business processes. I review user stories and create a to-be business plan mak- ing recommendations to make processes more efficient with the use of Salesforce. Together with a team of business analyst and developers, I build out the Salesforce functionality to meet the client’s needs. Some of my daily tasks include building custom objects, process builders, flows, worksflows, validation rules, page layouts, lighting pages, Salesforce Community pages, reports, custom report types, custom fields, cus- tom permission sets, dashboards, integrations with third party appli- cations such as Mailchimp, creating user training manuals and videos and more. All of my development is done in a Sandbox that is tested by a tester and then pushed into the production environment through change sets. I am part of an Agile team who works together with Prod- uct owners to deliver quality Salesforce functionality through the break up of sprints. Product owners are informed of progress on a daily basis through scrum calls and a burndown chart visible to all utilizing Team Foundation Server (TFS).

Salesforce Administrator/Administrative Assistant

The Warrior-Scholar Project

Jan 2019 - April 2019. Washington DC.

I handled all Salesforce administrative functions. I managed all users, roles, profiles, security settings, reports and dashboards, workflow rules, work flow actions, and other routine tasks. I created custom objects, fields, record types, page layouts, list views, matching rules, duplicate rules, tasks and user groups. I imported data through the Data Import Wizard and the Data Loader using a variety of NPSP data import tem- plates. I created reports and dashboards as well as customized weekly scheduled report runs. I purchased new Salesforce user licenses and supported and trained end users. I troubleshot errors within the org, cleaned data, de-duplicated and maintained the integrity of the data within Salesforce. I used the Sandbox regularly to test out changes prior to implementing them in the org.

I worked together with different teammemberstounderstandtheir work processes, plans and goals. After gaining an understanding of this, I mapped out page layouts, suitable processes and workflows in Sales- force to facilitate their procedures. I evaluated Salesforce applications and new releases that pertained to the organization’s needs to make processes more efficient. I used my Salesforce expertise and consulted with Senior Management on a regular basis to make recommendations and suggestions.

Project Manager

Association Innovation Management(Contract)

Dec 2018 - Jan 2019. Reston VA

I utilized Abila CRM Software to manage projects, financial reports, budgets, membership subscriptions, donations and member profiles. I exported data from Abila regularly to build reports. I also utilized Mi- crosoft Excel to construct data spreadsheets, perform data clean-up, and data reconciliation.

I worked alongside the membership coordinator to develop plans of ac- tion and deliver quality projects within my scheduled timelines. I also processed membership subscriptions to all specialty groups/sections of the Society of Toxicology. In addition to this I reviewed and updated award nominations and assisted in the planning for the annual confer- ence.

Real Estate Agent

Keller Williams

April 2018 - April 2019. Arlinton VA.

I practiced real estate in the state of VA. I assisted clients in all the steps leading up to the sale/purchase of a home. I worked alongside mortgage loan officers and title companies to provide individually tailored ser- vices. I managed clients, contacts and prospects through E-Edge CRM Software.

Case Manager

Family Resources

April 2017 - November 2017. Bradenton FL.

I conducted data entry on a variety of databases such as NETMIS, JJIS, and Suncoast State billing databases. I performed all general adminis- trative duties for the organization. I performed data clean up and ana- lyzed data to create reports. I was in charge of making sure files were in compliance with regulations and prepped for audits. I assessed areas of needs in the organization and made recommendations to senior man- agement for improvement.

Child Protective Investigator (intern)

Department of Children’s Services

Aug 2016 - Dec 2016. Murfreesboro TN.

I investigated allegations of child abuse, abandonment and neglect. I conducted data entry in state databases and prepared monthly reports. I maintained legal documents in compliance with confidentiality and HIPPA regulations. I advocated for clients in a court setting and worked alongside lawyers, law enforcement, and community partners to deliver quality services.

Data Analyst (Volunteer)

The Murfreesboro Cold Patrol

Jan 2016 - May 2016. Murfreesboro TN.

I worked alongside 15 social work students to gather, clean and analyze constituent data for a local organization. I used advanced formulas and clean up techniques in Microsoft Excel to best prepare the data. After cleaning up and analyzing the data, I helped create reports and visuals for the organization to better understand their constituents and their efficiency. After meeting the required deadline for a final data presen- tation, the organization took our data analysis was presented to receive funding. Our data analysis allowed this organization to lock down a large amount of funding making it possible for them to grow their program. Life Skills Coach

San Diego Center for Children

April 2012 - July 2013. San Diego CA.

I supported foster children with behavioral disorders and lead a thera- peutic group to promote appropriate behaviors. I conducted individual sessions with clients to teach appropriate life skills. I worked alongside a clinical team to monitor client progress. I utilized community resources as tools to help clients reach their goals.

I recorded all client data in Anasazi (database) and maintained legal files in compliance with state and HIPPA standards. I collaborated with a 6 person clinical team to better meet the needs of each client.

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