Retail Supervisor

JESSE MACON

**** * *** * ***. ***B, Heber City, UT, 84032 Cell: 828-***-****

*****.******@*****.***

PROFESSIONAL SUMMARY:

Responsible employee motivated to accomplish the tasks at hand. Outgoing and passionate about customer satisfaction and creating a positive atmosphere in the workplace. Hard worker who strives to produce high satisfaction. Represents the establishment in a friendly and helpful manner.

SKILLS:

● Engaging Communication

● Strong Interpersonal Skills

● Active Listening

● Strong Work Ethic

● Critical Thinking

● Sales and Marketing

● Complex Problem Solving

● Time Management

EXPERIENCE:

Supervisor. Dec 2018- Present

Gorsuch LTD. Main Street) Park City,

UT

● Working with luxury fashion and outdoor retail sales.

● Handles multiple tasks simultaneously.

● Transferring and receiving merchandise between sister stores.

● Consistently meets or exceeds sales quotas.

● Staying current in fashion forward trends.

● Obtaining customer information to create profile records (names, emails etc.)

● Delegates tasks and goals to ensure employees understand daily duties.

● Monitors productivity and provides feedback to employees. Barista. Sep 2018- Dec 2018

Meyer Coffee & Cafe Heber City, UT

● c

Sales Associate. Dec 2015- Sep 2016 and Jun 2017-Sep 2018

Bjorn Stova (Stein Eriksen Lodge) Deer Valley,

UT

● Obtained and received new merchandise.

● Kept sales floor clean and stocked.

● Arranged mannequins and tables with merchandise to promote sales.

● Used customer service strategies to resolve conflict.

● Processed merchandise returns and exchanges.

● Answered phone for orders and concerns.

● Cashiered.

● Answered customers’ questions, and provide information on procedures or policies.

● In charge of returning/exchanging defective items for customers. Teller. May 2017-June

2017

America First Credit Union Park City, UT

● Cash Handling both coming in and going out.

● Correctly Identified members and working with them effectively to meet their needs.

● Trained on potential robbery threats.

Teller. Dec 2016- Apr

2017

Harborstone Credit Union Gig Harbor, WA

● In charge of the vault and all money coming in and leaving the branch.

● Bought/sold cash to the Federal Reserve.

● Provided account services to HCU/Shared Branching Members.

● Created credit union checks and money orders for members.

● Maintained an acceptance limit of $10,000 for checks/cash coming in or going out.

● Checked correct identification to keep members information secure.

● Trained on potential robbery threats.

Sales Associate. Oct 2016 - Mar 2017

LOFT Gig Harbor,

WA

● Maintained order and cleanliness of sales floor.

● Cashiered.

● Up sold credit cards to promote sales quotas.

● Greeted customers, letting them know about products and sales. Barista. Sep 2015 - Jan 2016

Fill Er Up Coffee Station Midway, UT

● Learned valuable time management skills.

● Supervised new employees to ensure tasks were accomplished.

● Worked with a POS system.

Cashier. Mar 2015 - Aug 2015

Asheville’s Fun Depot. Asheville, NC

● Worked closely with customers to ensure safety and entertainment for the whole family.

● Cashiered.

EDUCATION:

High School Diploma Jun 2015

A.C. Reynolds High School Asheville, NC

Food Handlers Permit (online) Dec 2018

Teller Training Dec 2016

Harborstone Credit Union Lakewood, WA

REFERENCES:

Fran Meehan Store Manager Cell: 801-***-**** ( Current Manager at Gorsuch LTD.)

Kathleen Dowd Branch Manager Cell: 253-***-**** (Former Supervisor at Harborstone CU)

Molly Wisely Sales Associate Cell: 435-***-**** (Current Coworker at Gorsuch LTD.)

Contact this candidate