Front Desk Insurance

Lynne Elias

**** ******** ***** ********, ** ****0

215-***-**** ********@*******.***

Organized and efficient self starter with 30+ years experience in dental billing, financial treatment planning, and front desk operations

Experience

Office Operations/Financial Coordinator

Justa Farm Dental - Huntingdon Valley, PA

September 1990 - Present

● Oversee and run all patient billing needs, inclusive of insurance verification, electronic submission of claims and pre-authorizations, and electronic bank deposits

● Ran, processed and ensured accuracy of patient statements on a daily basis

● Post all incoming payments and balance books

● Negotiate PPO fee schedules with insurance companies annually

● Handle all necessary correspondence with multiple insurance companies regarding claims

● Work with patients to establish treatment plans and financial arrangements, and when necessary, follow up on all unpaid claims and prepare information for Collections

● Consistently create a warm environment for all patients, and greet them by name upon arrival

● Oversee all front desk operations, such as scheduling and confirming all appointments, handling phone lines, and ordering supplies

● Complete knowledge of Soft Dent and EFT postings Skills

● Soft Dent ● Highly organized

● EFT Postings ● Friendly team player

● Microsoft Word ● Knowledge of all insurance coverage and limitations

● Attention to detail

Education

Dobbins Vocational Technical School - 1974

Dental Assisting

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