Sales Back Office
Resume:
LADIE LOU C. BARTOLATA
Mobile: 055*******
Address: Sulaiman Building
Hamad Bin Abdulla Street
Fujairah, UAE
Email: addr0w@r.postjobfree.com
OBJECTIVES
● To establish a career in a highly motivated and goal-oriented environment where I can contribute my knowledge effectively to the growth of company.
● To improve my skills in dealing with other people
● To acquire more knowledge from working in your company. WORK EXPERIENCE
FITNEST LADIES GYM FUJAIRAH UAE
RECEPTIONIST AND SALES & MARKETING
3RD Floor HSBC BANK
Hamad Bin Abdulla Street
Fujairah, UAE
(May 15, 2018 - Present)
DUTIES AND RESPONSIBILITIES
Answering phone calls, providing specific information about customer’s gym membership inquiries.
Scheduling appointments of prospect members.
Sending details and other information to clients.
Assisting client’s arrival at the gym and giving them a tour inside and inform them about the gym’s facilities.
Discussing all the important details with regards to the gym membership packages, terms and condition with gym registrations and modes of payment. Processing the clients payments and providing them all the necessary information before they register and assist them whenever possible. Sending the clients the everyday schedule of classes and reminding them about their remaining balances and their gym membership status, expiry dates of their membership, and freezing of their membership accounts. Following up on clients whenever they don’t come to the gym or whenever they travel.
Maintaining the gyms cleanliness and orderliness.
CONVERGYS PHILIPPINES
CALL CENTER AGENT
AT&T Combined Billing and Sales Account
Address: Building C SM Mega Mall, EDSA Corner Julia Vargas Avenue, Ortigas Center, Mandaluyong, 1550 Metro Manila
(September 11, 2017- November 9, 2017)
DUTIES AND RESPONSIBILITIES
Answering phone calls, providing specific information about customer’s postpaid plans.
Checking their current postpaid plans and inform the customer on how they can save money whenever we have promotions to keep them updated. Explaining the customer’s bills and the charges based on their current postpaid plans. Assisting customers in upgrading their mobile phones and informing them on how they can save even more while having the latest mobile phones and gadgets in the market.
Make our customers even more knowledgeable in their AT&T subscription by downloading their MY AT&T application.
Computing customer’s bill whenever needed for customers clarification. Assisting customers to place an order online for their mobile phones and accessories. ON-THE-JOB TRAINING
LORELAND FARM RESORT
Address: Sitio Loreland, Barangay San Roque, Antipolo City Telephone Nos.: 696-0101 / 696-0103
Mobile Nos.: 091*-******* / 090*-******* / 093*-******* DUTIES AND RESPONSIBILITIES
Answering phone calls and inquiries, booking up the guests reservation. Assisting the guests to their respective rooms and informing them about the location of the pools and the event venues and event halls. Assisting the employees distribution of payrolls and resort uniforms. Checking the deliveries and orders of the resorts chlorine for the pools. Manage to make the customers feel welcomed and enjoy their stay in the resort. EDUCATIONAL BACKGROUND
Tertiary – AMA Computer Learning Center
Business Office and Administration Services
M. L. Quezon Street,Antipolo City
(June 2015 – June 2017)
Secondary – Antipolo National High School
Marigman Rd. Brgy San Roque Antipolo City
(June 2003 – June 2007)
Primary – Juan Sumulong Elementary School
Antipolo City
(June 2001 – 2007)
PERSONAL INFORMATION
Date of birth: September 17, 1990
Place of birth:Antipolo City
Gender: Female
Height:5’3
Weight:65 kg
Nationality: Filipino
Passport No.: ECO644559
CHARACTER REFERENCE
Ms. Noorjan Karsli
(Team Lead Trainer AT&T Account)
Ms. Migi Milller
(Back Office Agent in Accenture)
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