Manager Part Time

CURRICULUM VITAE

of

Miss Mandisa Nyathikazi

AA 1142 Umlazi Thuthuka Groove 4066

2019

Summary

A self-managed and result-oriented individual with office administration and call center experience. A strategic individual with strong interpersonal, communication, problem solving and decision making skills. I long for success and ensure my best is given at all times to the benefit of the Organization. I am vibrant, self-motivated and I adapt easily to change, i believe an achiever is a person who accomplishes a goal with dedication and passion when given a chance. I can work under extreme pressure and I am willing to grow in both knowledge and experience.

SECONDARY EDUCATION

Name of institution : Grosvenor Girls High School

Year completed : 2014 – 2018

Subjects : English

Zulu

Life orientation

Mathematical Literacy

Business Studies

History

Life Science

TERTIARY EDUCATION

Name of institution : Rosebank College

Year : 2019

Course : Supply Chain and Logistics Management

Duration : Current (Part Time)

SKILLS

Ability to work under pressure

Great problem solving skills

Good Communication Skills

Great planning and organizing skills

Adapt very easily to change

Computer Skills

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft outlook

Professional Experience

Clerk (Part time) 04 January to 19 October 2018

Injingiya Security

Filling

Minute taking

Assisted project manager with tender document pricing

Cashier at events

Diary management

Scheduling meetings

Arranged the communication and branding of events

Ordering of uniforms for Security guards

Stationer orders

Providing status reports

Maintaining database of key stakeholders

Preparation of travel itinerary for Manager

Site meetings/inspections

Allocation of guards at events

Administrator 25 January 2019 to September 20 2019

Ongoni Trading

Project Support and Administration

Manage/maintain hard copy and electronic filing system

Administered reception desk

Research

Maintain schedules and calendars

Administrate in the process of applying for tenders

Assisting in preparing tender proposals and Compiling tender documents

Preparation of correspondence and Presentations

Corresponding with internal staff members and external clients.

Arrange, and schedule meetings with clients, consultants ect.

Management of Project manager’s calendar

Answer and direct the incoming calls

Monitoring, and respond to incoming electronic communication

Ensured effective coordination and management of work

Review reports and other relevant documents

Arranged Travel

Handled hotel accommodation and reservations

Minutes of meetings

Preparation of invoices

Maintaining database of key stakeholders

Petty cash Management

Call Centre Agent 24 September to Current

Call Centers international

Booking international flights

Modification of flight Cancellation of flight

Resetting of customer website log-ins

Research

Customer support

Communicating with stakeholders

Maintaining electronic filing system

Attending to customer complaints

Attending airport site visits

Provide product and service information to customers

References

Reference : Mr Sihle Mnguni

Contact number : 072-*******

Njingiya

Reference : Mr Percival Luthuli

Contact number : 060-*******

Program Manager (EThekwini Municipality)

Reference : Thandiwe Zata

Contact number : 078*******

Manager (CCI)

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