Training Safety

MARVIN CRAYTON

*** ***** ***** ***, *********, GA 30252

E: addqow@r.postjobfree.com P: 770-***-****

E

XECUTIVE SUMMARY

Dedicated leader with proven management and organizational skills in the areas of people development and process improvement. Effective leadership in the areas of training, operations, policy and procedures, strategic planning and implementation.

KEY COMPENTENCIES

Logistics Relationship Development Customer/Contact Service Operations Human Resources Training & Coaching Financial Management Safety Quality Assurance Hazardous Material Certification Excellent Communications Skills Troubleshoot//Research & Resolution

PROFESSIONAL EXPERIENCE

KIA MOTORS MANUFACTURING OF GEORGIA, West Point, GA

GROUP LEADER, 2015 to Present

Conduct monthly random audits to bring employees sites into compliance with quality assurance deliverables, including use of calibration techniques and metrics to effectively grade call quality.

Exercise reporting and data analysis to monitor and measure operational metrics, operations and productivity results

Partner with team to support and drive training curriculums, initiatives, and system enhancements to support optimizations and productivity

Identify and mitigate emerging risks and assists in potential plans for service level protection/recovery

Executive performance management to evaluate and assess the effectiveness of key training initiatives and performance measurements for direct reports to support the organization's operation, mission and philosophy

Promote the recognition of positive safety results, safety awareness, and employee ownership of the safety process

Problem resolve internal and external customer issues

Interface with HR t efforts to streamline and standardize embedded processes to improve functional performance and/or elevate processes and policies a required level of excellence.

Responsible for providing on-boarding training and refresher training

Coach and develop employer development while simultaneously fostering empowerment, continuous performance improvement as well as mutual respect, trust and aplomb

TEAM LEADER, 2009 to 2015

Provided leadership, motivation, and direction to direct reports on a daily basis to achieve targeted goals and objectives, including forecasted KPI’s

Vehicle chassis problem solving

Interfaced with employees regarding performance management, quality assurance and performance improvement plans

Organization of tasks which included scheduling, record keeping and policies and procedures compliance

AVIATION MOBIILTY, Atlanta, GA

LEAD AGENT, 2001 to 2009

Maintained workflow to ensure productivity adherence to the installation of oxygen tanks for flights

Managed daily operations, including but not limited to human resources

ST. JOSEPH CATHOLIC SCHOOL, Tuskegee, AL

PHYSICAL EDUCATION TEACHER, 1996 to 2001

Created lessons plans and delivered differentiated instruction with emphasis on academic success and athleticism

Emphasized the importance of healthy living and teamwork through physical activity

EDUCATION & TRAINING

TUSKEGEE UNIVERSITY, Tuskegee, AL, 1996 to 1998

Coursework in the disciplines of business and early childhood development

TECHNICAL SKILLS & TRAINING: Microsoft Suite Hazardous Material Certification

Civil Treatment for Leaders Training Diversity Training Coaching & Leadership Training

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