Manager Peoplesoft
Resume:
McPhaull Consulting LLC
Omaha, NE
addqor@r.postjobfree.com
ALLEN MCPHAULL
Release 9 Certified PeopleSoft Functional HCM Consultant
Experienced PeopleSoft HCM Functional Consultant with 20 years of Implementation, Upgrade, Integration and Support experience. Full Software Development Lifecycle (SLDC) experience. Wide ranging Industry experience, including Financial Services, Healthcare, Local/State Government, Higher Education, Aviation and Construction. PeopleSoft HCM Module strengths include Core HR, Position Management, Profile Management, Employee and Manager Self Service. Working knowledge of North American Payroll, Performance Management, Approval Workflow Engine (AWE) Base Benefits, Benefits Administration, Time and Labor and Absence Management. Version history ranging 7.5 – 9.2. PeopleTools history up to 8.56.
Skills:
PreSales – Request for Proposal Support, Oral Presentations
Project Methodologies: Agile
Tasks - Project Planning, As-Is business definition, Conference Room Pilot, Requirements Gathering, Future State Business Process Engineering, development Functional Specification Documentation, Application Configuration, Testing, Deployment, Post-Production Support and Training
Client facing – Executives, Business Users, End Users
Tools: Microsoft Office – Outlook, Word, Excel, Power Point, Lync, Project and Visio, HP Application Lifecycle Management (ALM), User Productivity Kit (UPK), SQL Developer, Phire, Sharepoint, Defect Tracker
PROFESSIONAL EXPERIENCE
RELEVANT EXPERIENCE
ERPA
PeopleSoft HCM Consultant
08/2018 - Current
Client: University of California – Lawrence Berkeley National Lab
The University of California has launched the ‘Working Smarter’ initiative which is intended to create a Smarter cost savings and administrative efficiencies through a variety of project across the UC system. A key set of these initiatives involves the deployment of common administrative systems and shared business processes. The first of several major system implementations will be a common HR/Payroll system for all of UC’s nearly 200,000 Employees.
Serve as a subject matter liaison to Berkeley National Lab, as they transition from their existing HR application, into the newly deployed UCPath [PeopleSoft] HCM System.
Tools utilized: PeopleSoft HCM 9.2, Microsoft: Outlook, Word, Excel, Visio and Power Point, Sharepoint, Zoom, JIRA, Google
EdgeRock Technologies
PeopleSoft HCM Consultant
03/2018 – 08/2018
Client: Florida A & M University – PeopleSoft Upgrade HCM 9.1 to 9.2, PeopleTools 8.56.07. Module upgrades – Core HR including (full) Position Management, Base Benefits, Payroll for North America, Time and Labor and Commitment Accounting. Reimplementation Module – Talent Acquisition Manager/Candidate Gateway. Implementation –Manager Self Service and ePerformance.
Lead Consultant – Core HR, Position Management, Employee and Manager Self Service and Fluid Company Directory.
Tools utilized: PeopleSoft HCM 9.2, PeopleTools 8.56.25, Microsoft: Outlook, Word, Excel, Visio and Power Point. Sharepoint.
Collabera PeopleSoft Consultant
05/2017 – 11/2017
Client: Wells Fargo – Lead Analyst: Led Discovery, Design, Build and Testing efforts to track key Domestic and International Positions deemed ‘Sensitive Positions’ in compliance with the company’s Required Absence Policy. Utilized the PeopleSoft HCM application to track ‘Required Absence’ eligible Positions within Non-Person Profiles Profile Management, develop business processes to maintain accurate Required Absence data and develop reporting capabilities for Corporate Risk to support compliance reporting.
Tools utilized: PeopleSoft HCM 9.2, PeopleTools 8.55.16, Phire, Project Management Universal Workstation, Sharepoint, Microsoft Office: Outlook, Word, Excel, Power Point, Visio, Lync
Ciber Inc, Greenwood Village, CO
Principal Consultant
05/2014 – 02/2017
State of New York – PeopleSoft HCM 9.2 Enterprise Implementation, PeopleTools 8.53. Roll out of PeopleSoft Smart HR Transactions for all core HR business transactions (Job and Personal Data) for all Executive Branch Agencies (60+). 50,000+ Active Employees in current Production environment, Approval Workflow, Partial Position Management configuration with 100% of the HCM Employee population occupying a Position, Union and non-Union Employee population. Custom integration solution with existing Statewide control applications: PAYSERV (Payroll), NYSTEP (Position Mgt and Civil Service) and LATS (Time and Attendance)
HCM Functional Lead/Core HR
Define, Design and Build of Smart HR Templates
Business Process Flows
Functional Specification Documentation
Issue/Defect Tracking
oPhire Application
Train the Trainer and End User Training
oUPK, Power Point, In-Person classroom Training
Testing: Strategy, Test Script Documentation, Unit, System/Integration and User Acceptance Testing
Post-Production Support
Repeat for subsequent rollouts of State Agency incorporations
December 2016 – completed PeopleTools upgrade to 8.55
Weekly travel on site Mon - Thurs
IBM, New York
PeopleSoft HCM Managing Consultant
07/2012 – 02/2014
Led a PeopleSoft HCM project team in delivering solutions to the customers using appropriate business measurements and terms and conditions for the project according to the project charter, project agreement, and/or contract.
Overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which included applying techniques for planning, tracking, change control, and risk management.
Responsible for managing all project resources, including subcontractors, and for establishing an effective communication plan with the project team and the customer.
Provided day to day direction to the project team and regular project statuses to the customer.
Used proven delivery experience with all phases of the systems development/implementation life cycle with PeopleSoft HCM technologies.
While engaged at a major financial service sector firm in a hybrid Time and Labor Lead and Application Support role:
Continued the phased rollout of Time and Labor and Absence Management functionality to new parts of the organization.
Supplemented the on-site application management support team.
Technical Environment: PeopleSoft v9.
While engaged at a major US airline as a Payroll Reporting Analyst:
Served as a part of the airline’s business, fulfilling reporting needs across the organization from their production instance, utilizing PS Query Tool.
Modified and tuned existing queries, developed new queries, and developed functional
specifications when reporting requirements exceeded PS Query Tool capabilities.
Technical Environment: PeopleSoft v9.
Tata Consultancy Services, New Jersey
Business Consultant, Human Capital Management
02/2012 – 07/2012
Provided pre-sales and solutions support to Human Capital Management opportunities.
Collaborated with other managers across the organization to promote Business Process Change Management (BPCM) offerings and create opportunities and value propositions.
Delivered the HCM process transformation work, acting as a business transformation consultant.
Developed best-in-class collateral and innovative solutions and services to support the practice and client engagements.
Worked with other HCM managers to take new offerings to the market.
Provided talent administration and talent management domain expertise for engagements.
Created the vision, value proposition, and roadmap.
Involved in project management on HCM ERP engagements.
Performed overall strategy and process harmonization.
Worked on performance measurement and scorecard.
Involved in HR operations, reviews/operations, and strategies to improve the effectiveness of current processes and develop new processes to support business innovation.
Provided general consulting services across the hire to retire cycle.
Designed detailed business architectures and capability models to realize the client’s strategy objectives.
Identified opportunity areas and redesigned and implemented new business processes to deliver significant Cody savings.
Zanett Commercial Solutions, Indiana
PeopleSoft Senior Consultant
10/2010 – 02/2012
Zanett has helped human resources leaders to solve problems through a proactive approach towards improving organizational effectiveness and service levels while reducing costs to do so. Zanett’s expertise in human capital management includes Talent Management, Payroll, Benefits, and Self-Service.
Served as the lead HR consultant, supporting all phases of the project life cycle for HCM implementations and upgrades: project planning, requirements gathering, as-is business process assessment, future state business process engineering and visual design, system configuration, functional specification documentation, reporting design including PeopleTools query development, test planning, execution, and post-production support.
Performed as the HR lead on a long-term, multiple phase, multi-platform PeopleSoft 9.1 implementation for a national healthcare organization; phase I functionality: Core HR, Labor Administration, Position Management, Base Benefits, Benefits Administration, eProfile, eProfile Manager Desktop, eCompensation, eComp Manager Desktop, ePay, eBenefits, Workforce Monitoring, and Payroll for NA.
Technical Environment: Core HR, Labor Administration, Position Management, eProfile, eProfile MDT, eComp, eComp MDT, Workforce Monitoring, PeopleTools 8.51, Oracle SQL Developer Tool, UPK Developer Tool, Microsoft Word, Excel, and Visio.
Kiewit, Inc., Omaha, Nebraska
Senior Business Analyst, Enterprise Business Solutions (ESB) Group
2010 - 2010
Kiewit is one of the largest employee-owned firms in the nation and is noted for its broad-based ownership with U.S. and Canadian employee-shareholders. Kiewit is consistently ranked among the top 10 contractors by Engineering News Record, with 2008 revenues of more than $8 billion. Having virtually unlimited bonding capacity, it is one of the few construction firms able to compete for billion-dollar mega-projects. Project: on-Boarding/I9 and eVerification.
Designed, built, tested, trained, and implemented the business process for onboarding personnel into the organization.
Introduced new functionality into the organization.
Involved in the electronic creation and document retention of I-9 forms.
Used clicked signature technology.
Worked on e-Verification through a third party application.
Created single sign-on from a PeopleSoft application to a third party application.
Implemented efficient business and system processes for onboarding craft and staff personnel types across legal entities within the organization.
Involved in the mobile kiosk at hiring locations across the country.
Complied at the state and federal level for completion and accuracy of the I-9 form and e-Verification.
Bellevue University, Bellevue, Nebraska
Senior Business Analyst
2009 - 2009
Primarily responsible for serving as a liaison between the ITS department and various internal and external customers to ensure customer requirements were captured, documented, and made available for use by the end users and technical staff.
Responsible for ensuring the system and its related processes were operated within the intended framework of the university’s technical guidelines and that any modifications or process changes recommended for implementation met this criteria.
Acted as the primary contact with functional end users in support of their configuration and use of the ERP system and the day-to-day operational activities.
Supported the PeopleSoft applications 9.0 Customer Relationship Management (CRM), 9.0 Financials, 9.0 Campus Solutions and future rollout, and 9.0 Human Capital Management (HCM - Core, HR, and Payroll Interface).
Served as a liaison between information services and assigned internal and external customers.
Reviewed and analyzed users’ requests for program and process developments or modifications.
Determined feasibility and recommended optimal, cost-effective solutions that were compatible with the current systems and computer capabilities.
Prepared time and cost estimates for management approval prior to project initiation.
Assisted functional organizations in translating business processes into technology requirements.
Wrote technical specifications used by software developers for business process automation.
Translated business information needs into specifications that could be used for report development.
Developed procedure and system documentation for all program/process developments or modifications.
Consulted with the assigned business unit management to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, usage, formatting, and security requirements.
Assisted the software team in researching and solving work requests as needed.
Provided technical assistance and training for software and system functions.
Tracked and documented changes to functional and business specifications and maintained functional specifications for new or modified business systems.
Developed, coordinated, and implemented plans to test the business and functional processes during system development and evaluated alternatives.
Monitored and documented post-implementation problems and revision requests.
Served as a mentor and advisor for junior employees assigned as business analysts.
First Data Resources, Omaha, Nebraska
PeopleSoft HCM Functional Consultant
2009 - 2009
A global leader with 25,000 plus employees in the area of information commerce. Project was an upgrade, 8.9 to 9.0, and Kenexa/Brass Ring integration with PeopleSoft using SOA middleware technology. Worked on two projects: the third party performance management application SumTotal, and Time Keeping (PeopleSoft 8.9 Time and Labor) bundle testing (T and L application was being established as a separate database from the PeopleSoft 8.9 HR/Payroll application). The bundle initiative on the Time Keeping side was to bring the database current for a Tools upgrade from 8.47 to 8.49 and ultimately a merged database, housing HR, Payroll, and Time and Labor within the same upgraded 9.0/9.1 database.
Participated in business process reengineering for relevant transactions during the onboarding
experience.
Performed system tests for the business process for new hires, rehires, and transfers, utilizing the newly implemented middleware technology.
Tested against the newly purchased SumTotal application within its performance review functionality.
Facilitated UA testing by working with both key domestic and international stakeholders.
Documented, resolved, and/or escalated issues.
Provided the initial post-production support for the implementation.
Performed gap analysis against business requirements against delivered functionality.
Hardware and PeopleTools upgrade (8.47 to 8.49) in Scheduled.
Conducted HR bundle testing in Scheduled.
Upgraded HR and Time and Labor and merged them to a single database in Scheduled.
Tested against the impacted Time and Labor rule program IDs, specifically the custom, client-developed Rule IDs.
Performed reporting/query management.
Worked with key divisions in the organization in the clean-up, retention, or modification of public and private queries utilized to support operations.
Impacted PeopleSoft Modules: Core HR, Payroll for NA, Time and Labor, eProfile Manager Desktop, eProfile, and ePay.
NaviSite Inc., Andover, Massachusetts
Principal Consultant
01/2007 – 09/2008
Provider of technical consulting services such as application management, email hosting, application development, implementation and content delivery. Primary Modules: Core HR, Employee and Manager Self-Service, eApps, Payroll for North America, Base Benefits, and Benefits Administration.
Served as a subject matter expert in the HCM space.
Performed duties ranging from RFP estimations, client relations, project planning, business case assessment, requirements gathering, conference room pilots, hands-on training, testing, deployment, and post-production support functions.
Understood, executed, and refined internal implementation and upgrade methodologies; the business model dictated that both functional and technical lead positions be on-site while coordinating implementation functions with an off-shore development team.
Provided daily and weekly status reports, monitoring conditions such as budgets, timelines, scope containment, and issue escalation.
Worked with the Wolters-Kluwer Global organization with over 19,000 employees in multiple industries ranging from health, tax, accounting, financial services, and legal and involved a regulatory upgrade from 8.8 to 9.0 for Core HR, Employee Self Service, Manager Self Service, eProfile, eProfile Manager Desktop, ePerformance, ePerformance Manager Desktop, and inbound and outbound interface customizations for outsourced Benefits Administration and Payroll Processing.
Performed business in all 50 states with 10,000 plus employees for an upgrade from 8.3 to 8.9 for Core HR, Employee Self Service, Manager Self Service, eProfile, ePay, Base Benefits, Payroll for North America, Time and Labor, and Absence Management for OneBeacon Insurance.
Served as a lead resource for Core HR, Base Benefits, Manager and Employee Self Service, Workflow, and NA Payroll.
Facilitated an internal initiative to capture employee knowledge by actively recording procedures and ideas in the internal SharePoint directory as well as the client’s repository.
Oversaw daily internal and weekly client based status report meetings to ensure quick visibility,
thorough resolution, and/or an appropriate escalation path.
Selected to present at the 2008 Oracle HR User Group Conference on the person model, which was introduced in v8.9, and supported other show initiatives in generating over 250 business leads.
Accenture, Inc., Columbus, Ohio
Business Systems and Integration Consultant
09/2006 – 12/2006
Leading provider of diversified consulting services with more than 100,000 employees worldwide. Employed in the Human Resource Management Group.
Led PeopleSoft implementations with the key client, ensuring the achievement of all deliverables to maintain customer satisfaction.
Partnered with project managers and clients to determine the project scope, establish a schedule, and identify necessary resources for an on-time and on-budget project completion.
Utilized internal methodologies and procedures to successfully complete implementations and upgrades.
Acted as a subject matter expert for technical teams, clients, and project managers, supporting quick problem resolution and ensuring accurate translations of business requirements into project deliverables.
Performed as a key contributor to successfully implement v8.9 for the City of New York, providing project expertise and direction to achieve successful implementation.
Implemented the PeopleSoft modules Core HR, eProfile, eProfile Manager Desktop, Benefits Administration, and Payroll Interface.
Performed as a testing team participant, facilitating both regression and integration testing of phased agency rollouts with agency populations ranging from 1000 - 100,000 active and retired personnel.
Conagra Foods Inc., Omaha, Nebraska
Team Lead Project Management
01/1999 – 09/2006
Diversified company with more than 30,000 employees providing branded products such as Healthy Choice, Hunt’s, and Orville Redenbacher’s as well as commercial food products and ingredients.
Charged with launching the PeopleSoft project team, developing processes, and leading initiatives to ensure optimal daily operation of the application.
Managed a configuration team that provided ongoing maintenance as well as analysis to determine upgrade opportunities.
Partnered with the development team to develop and deploy new enhancements for tax updates.
Led the testing team, which served as a mini-project team to troubleshoot system issues/defects and provide system enhancements while managing quarterly updates and annual events such as open enrollment and year-end processing.
Maintained processes and documentation to ensure compliance, using Software Development Life Cycle (SDLC) methodology.
Established the internal PeopleSoft project team, defining the scope and function of each division in compliance with internal goals and processes.
Escalated duties across a range of areas during the implementation of the web-based 8.0 for more than 90,000 employees at the time the largest implementation in the United States.
Performed as a functional lead in the implementation of eApps ePay, eProfile, and eBenefits for more than 40,000 employees.
Initiated the quarterly release process for effectively managing issues and system enhancements.
Performed as a key contributor in designing and implementing a custom time keeping system.
CERTIFICATIONS & TRAINING
Release 9 Oracle Certified Professional PeopleSoft HRMS
PeopleSoft Time and Labor, North America Release 9.1 Ed LVC
PeopleSoft 8 HCM Oracle Implementation Champion
PeopleSoft Training: Performance Management and Benefits Administration
Oracle HCM Fusion Operational Payroll
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