operations manager

Donna Vitureira

**** **** ***** **

Gilboa, NY **076

Home# **-***-**** / **** # 720-***-****

***************@*****.***

I am a focused, professional, well-grounded, innovative individual with impeccable attention to detail. Proficient in all office operations. I have excellent supervisory & management skills and have a solid knowledge of GAAP. Mastered many accounting and service software programs. Successful at analyzing, prioritizing and completing tasks while exhibiting professionalism and sound judgment. Proven success in managing busy schedules, organizing projects and providing excellent administrative support to executive team. Adept at coordinating international travel, organizing large scale meetings and managing third-party vendors. Highly self-motivated with strong work ethic and high level of organization. I am highly reliable, motivated, honest, trustworthy, fair, energetic and ready to thrive in a fast paced, dynamic environment. In addition to all my business working experience my Uncle Tony who owed Anthony’s of Bayside, Italian Restaurant, in Queens, New York for 13 years in which I worked as hostess, bartender, catering manager and accountant. SKILLS INCLUDE BUT NOT LIMITED TO:

Microsoft Office

Administrative operations

Training and coaching

Scheduling and calendar management

Data organization

Resolving errors

PC proficient

Report analysis

Labor relations

Proposal writing

Account balancing reconciliation

Supervising clerical personnel

Records management systems

Back office operations

Meticulous attention to detail EXPERIENCE

Payroll and benefits administration

Self-directed

Improving procedures

Deadline-oriented

Invoice organization

Senior leadership support

Excel spreadsheets

Professional and mature

Articulate and well-spoken

Travel administration

Human resource laws knowledge

Understands grammar

Accounting

Workers' compensation knowledge

Operations Executive 05/2008 01/2020

San Genaro’s Meat & Provision Denver, CO

Started business with my husband when we came to Colorado importing specialty meats and provisions from the New York area. Established business contracts with Denver area restaurants, pizzerias, Delis. Sales team was led by our nephew Thomas who recently took over the company.

Established, enforced and updated policies keeping business agile and responsive to changing market conditions.

Leveraged analytical, design and implementation skills to offer leadership and support to all operations areas.

Monitored freight supplier operations to verify quality, delivery schedule and conformance to contract specifications.

Assessed, optimized and elevated operations to target current and expected demands.

Delivered expert thought leadership recognized for driving process improvements.

Improved operational efficiencies by analyzing issues and implementing project management.

Coordinated work across departments to keep teams on track with company goals.

Proactively identified and solved complex problems impacting operations management and business direction.

Provided workplace setting that was conducive to efficient and productive work.

Set clear goals for area managers and implemented systems for measuring results in support of optimal decision making.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Office Operations Manager 06/2004 04/2008

Evergreen Sweeteners Miami, FL

Evergreen Sweeteners is a large sugar wholesaler & sweeteners manufacturer. Managed multi office staff of 50 - Reported directly to CEO - Supervised Office, Warehouse & Accounting Staff, Assisted CFO in preparations of Financial Statements, Reports & Budgets using Macola Accounting System - Control over all Hiring & Firing, Invoicing, Cash Flow, Collections, Payables, Bank Reconciliation, Payroll, Leases, Contracts, Inventory, Developed Excel Tracking Program for Rail & Freight schedules, Itinerary Arrangements, Event Planning & Ensuring compliance with Local, State & Federal tax reporting agencies.

Promoted professional skill development in Accounting and Office employees through effective training, management and motivation.

Established, enforced and updated policies keeping business agile and responsive to changing market conditions.

Strengthened traceability, developing organization systems for contracts, records, reports and agendas.

Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.

Facilitated HR operations, which included strategic workforce planning, performance management, staffing and administration of benefits.

Delivered and implemented staff engagement, gender diversity and cultural programs alongside robust reporting tool, improving operational quality.

Executive Assistant to the Chief Executive Officer 02/1999 03/2004

Livingston Electrical Associates Flushing, NY

Large Electrical Contracting Firm where I developed and maintained all office & accounting procedures to start - Reported directly to CEO – Coordinated multiple major union projects – Very familiar with OSHA standards and practices – Handled General Contractors, Banking, BEC, Union Reps & Vendors - Managed & hired office staff, warehouse, union guys & in house engineering & design for a union workforce of 75 - Handled all union issues - Arranged all meetings, took all calls, e-mail and correspondence for CEO- Developed & Prepare Application & Certification Request for Payment to Banks (on % completed), Change Orders, Additional Work Orders, punch lists, Building Code Violations, Contracts, Proposals, Agreements, Letters & Memos - Event planner (business & personal) -Coordinated Educational Training Classes - Travel Arrangements & Itinerary -

Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.

Provided logistical support to visiting executives, coordinating with other Executive Assistants to arrange accommodations, transportation and personal assistance.

Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.

Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.

Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.

Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.

Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.

Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.

Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.

Collaborated with other administrative team members, human resources and finance department on special projects and events.

Represented CEO to executive clients, VIPs, investors and board members.

Managed sensitive information with discretion while providing administrative support to executive teams.

Senior Staff Accountant 06/1996 06/2000

Ganer, Grossbach & Ganer New York, NY

Major Accounting Firm - worked directly with partners - Controlled many large accounts with high end arts and entertainment, banking & public utility companies.

Devised, implemented and enforced effective accounting systems.

Completed updates to general ledger by adding latest entries and reviewing transactions entered by staff.

Oversaw full accounting cycle, including compiling and analyzing data, posting and adjusting journal and ledger entries, preparing financial statements and reports and closing books.

Completed in-depth analysis of business operations, trends and obligations to complete accurate projections.

Assessed accuracy, completeness and integrity of company financial records.

Performed daily accounting functions like tracking expenses, readying deposits and preparing payments.

Provided business mentoring, consulting and training to assist clients in determining business strategy and achieving profitability goals & setting-up clients accounting system.

Controller 10/1987 05/1996

Mitchell Field Contracting New York, NY

General Contracting Firm - Dealing with Bank Officers thru Union Representatives - Reading Plans and Blueprints - Full charge and set up of crews and projects.

Updated billing procedures to improve overall efficiency and reduce accounts receivable.

Compiled, prepared, and filed federal and state tax returns in compliance with regulatory standards.

Oversaw financial reporting, accounts payable and receivable, asset coordination, account management and budgets.

Administered payroll for employees and oversaw corporate payroll reconciliation and tax activities.

Contacted non-compliant accounts to discuss payment options.

Senior Document Controller 02/1983 11/1987

Internal Revenue Service Farmingville, NY

Started as IRS Control Clerk assigning out work and training new employees. Advanced to supervisor of control clerks - balancing ledgers and account analysis - Acquired extensive knowledge of individual and business tax accounting.

Uploaded documents to control sites, tracked transmittals and coordinated revisions.

Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.

Set up documents for individual projects based on specifications.

Identified department and user document management requirements by conducting in-depth needs assessments.

Filled out and stored transmittal logs for permanent records.

Set up, optimized and enforced consistent document management policies.

Education and Training

Some College (No Degree): University of Southern California - Accounting

Los Angeles, CA

Contact this candidate