MARK ANTHONY S. GOROY

IT Business Analyst Product Manager Process Designer

BS Industrial Engineering – University of the Philippines -Diliman EDUCATION

UP – Diliman

BS Industrial Eng’g (2002-08)

DOST Scholar (2003-08)

College Football Varsity (2007)

Himamaylan NHS

Valedictorian (2002)

First Honors (1st, 2nd, 3rd Year)

Football Varsity (2001)

Himamaylan CES

Valedictorian (1998)

First Honors (Grades 2,3,4,5)

Football Varsity (1997-98)

ACHIEVEMENTS

UP – Diliman

University Scholar (2002–03)

College Scholar (2003-04)

Best Project: Methods Eng’g (2006)

Himamaylan Nat’l High School

National Level

4th-Place: Sports Writing (2002)

Regional Level

1st-Place: Sports Writing (2001)

5th-Place: Editorial Writing (2001)

Division Level

1st-Place: Editorial Writing (2001)

1st-Place: Sports Writing (2000)

1st-Place: Editorial Writing (2000)

1st-Place: Science Quiz (2001)

2nd-Place: Sports Writing (2001)

3rd-Place: History Quiz (2001)

Address: 9 Maginhawa Street, UP Village,

Diliman, Quezon City

Mobile: +639*********

Email: addqje@r.postjobfree.com

Blogsite: marksalidiogoroy.wordpress.com

AXA Philippines

Insurance

July 2018 – November 2019

IT Business Analyst

CONTACT DETAILS

Product Manager

RCBC

Banking

November 2019 – April 2020

• Introduces new products and product innovation

• Formulates and recommends strategies and action

plans to initiate enhancements for existing products and services based on data and trends

• Acts as the business owner of the product and ensures timely product delivery and meets the optimum

product performance

• Formulates training programs, information and

communication plans, distribution channel strategies, and promotional campaigns to pursue business growth

• Coordinates with various units of the bank on product development.

• Assists in achieving the department's business

objectives through my product: sales, revenue,

profitability and cost. Takes part in every aspect of determining revenue targets, support requirements, and expense budgets required in every project, i.e., CAPEX, advertising, promotions, supplies, and

vendors

WORK EXPERIENCE (1/3)

• Works with internal clients and IT scrum team to define, scope, and prioritize business requirements

• Analyzes documents, multiple information, and processes to break down into user requirements and technical workflows

• Creates wireframes, process map, data diagrams, user journeys, user manuals, and handoff documents to

relevant stakeholders to aid in faster decision-making and seamless change management

• Decomposes business requirements into user stories

• Leads and facilitates product demos to stakeholders

• Provides technical knowledge to stakeholders to aid in problem identification, solution design, or business development

• Assists in knowledge transfer and training of system users, process owners, and business managers

MARK ANTHONY S. GOROY

IT Business Analyst Product Manager Process Designer BS Industrial Engineering – University of the Philippines -Diliman IT Business Analyst

Third Pillar Business Applications

IT Consultancy

February 2017 – June 2017

Summary of Previous

Work Experiences

• Provident Fund

• Direct Entry Transactions

• Bank Partners Commission

• Variable Pay Computation

• SOA Generation

• Warning Letter Automation

• Group Allowances

• Special Compensations

• Volume Bonus Updates

• Emergency Room Process

• In Patient Process

• Out Patient Process

• Medical Services

• Mobile App Development

• Business Plan

• Pitch Decks

• Pitch AVP

• Financial Projections

• Distributor Order

Management

• Activity Planner

• Survey System

• Sales / Trade Programs

• Sales Guidelines

• Partner Stores roll out

• Distributor Scorecard

• Dealer Store accreditation

• Target Setting

• Budget Setting

• Newsletter Publication

• Digital Television

Management System

• Campaigns Management

System

• Enterprise Customer Data

Consolidation

• Human Resources

Information System

Product Lead

Broadkazz, Inc.

Tech Startup

July 2017 – March 2018

• Designs overall features, workflows, and user interfaces of a location-based, evidenced-based, relevance-sorted, fake news-minimizer social media app

• Oversees development of the app (IOS and Android)

• Writes the content of the investors handbook

• Prepares pitch decks based on profile of investor prospects

• Creates business plan and computes for the financial projections

Cardinal Santos Medical Center

Hospital

April 2018 – July 2018

• Collaborates and works with client to define, scope, and prioritize requirements based on business objectives

• Creates the business process and technical requirements documents (current and proposed) for ER, In-Patient, Out-Patient, and Medical Services

• Recommends workarounds on requirements that can be addressed with cost-effective measures

IT Business Analyst

WORK EXPERIENCE (3/3)

• Collaborates and works with client and IT development team to define, scope, and prioritize requirements based on business objectives

• Creates business requirements documents (current and proposed)

• Provides fixes on lacking functionalities in current system that were not covered by the previous vendor

• Designs processes and interfaces (desktop and mobile app) in Salesforce that will enable the users to create and receive orders, create workplans, and answer surveys.

• MyWallet Portal

• MyWallet Mobile App

• BIN Sponsorship

• MyWallet Corporate Card

• Co-branded / ID Type /

Loyalty / Alumni MyWallet

Cards

MARK ANTHONY S. GOROY

IT Business Analyst Product Manager Process Designer BS Industrial Engineering – University of the Philippines -Diliman WORK EXPERIENCE (3/3)

• Dealer Store accreditation – developed a system for on-boarding, monitoring, and auditing Cignal dealers to identify and initiate effective ad-hoc sales programs

• Target Setting - developed a system for assignment of targets among the sales channels mainly based on the socioeconomic clusters of household population up to the town/city level and past performance which serves as basis for incentives and performance monitoring

• Budget Setting – prepares, recommends, and revises budget per sales channel per expense type during the budget season

• Served as New and Feature Editor for Cignal Nation (Official Publication of Cignal Sales)

• Published six issues of a six-pager internal newsletter starting February, 2014. Write-ups included news stories, feature stories, and messages. Sales Systems Specialist

Cignal TV, Inc.

Pay-TV

June 2011 – February 2017

• Sales/Trade Programs – analyzed data to propose sales/trade programs that will help increase productivity. The task includes determining the proper target for each participant and ensuring that prizes are delivered to the achievers.

• Sales Guidelines – prepared and created documentation for new sales policies, process and guidelines to improve sales, minimize cost, and prevent fraud.

• Cignal Partner Store roll-out – developed, managed, and enhanced a 7-million-peso-a- year program that merchandised, equipped, and enabled around 500 exclusive Cignal dealers to improve their productivity.

• Territory Partner Scorecard – developed and improved a scorecard which serves as a tool for regularization, renewal, rationalization, or termination of a distribution partner, as well as a negotiating tool to improve the partner’s selling structure IT Business Process Analyst

ABS-CBN

Broadcasting / Media Company

July 2008 – May 2011

• Did business process review for processes involving inventory, sales, after-sales, campaigns, and HR

• Prepared functional requirements and did systems testing for the aforementioned systems

• Coordinated with and managed the different software development teams (both in-house and third party) for the inventory/sales/after sales system and the campaigns management system

• Designed the framework for computing the volume workload of HR personnel

• Collaborate and work with client to define, scope, and prioritize requirements based on objectives

• Recommends workarounds on requirements that can be addressed with cost-effective measures Other Information

Competent in Mathema-cs and in the Physical Sciences; proficient in MS Office applica-ons; had many extracurricular opportuni-es especially in organizing events; have travelled around the country and once abroad (Rome, Italy) for conferences and giving seminars during the university years; was a student assistant to a UP Engineering faculty; had a few published works (e.g., Youngblood Book 4 contributor); was a private and public tutor to elementary and high school students; likes to play football during free -me; maintains a personal blog site “Taking Chances” at addqje@r.postjobfree.com; a member of a private social ini-a-ve that focuses on doing social outreach programs to underprivileged communi-es and youth development (CHARIS Founda-on) – founded a giV-giving program (MACS) in 2013 aVer Typhoon Yolanda with beneficiaries in Leyte

(2013), Cebu (2014, 2016), Bohol (2014), Mandaluyong (2014), Cavite (2015), Nueva Ecija (2016), and Pampanga (2017).

Contact this candidate