Chris
Hagen
Calgary AB, T3G 4A5
C: 403-***-****
addqi9@r.postjobfree.com
linkedin.com/in/chris-hagen-78919596
Twitter/Blog/Portfolio
Professional Summary
Goal driven, highly ambitious Team Builder with a strong background in sales, marketing, manufacturing, and mentoring. Expertise in market analysis, forecasting and client needs assessments. Exceptional leader and technically-savvy with outstanding relationship building, training, and presentation skills.
Skills
Team Leadership
Team Builder
Self-motivated
Strong Communicator
Sales Management
Technical Aptitude
Process Development
Result Driven
Business Development
Creativity
Staff development
Project Management
Mentoring
Conflict Resolution
Build Strong Relationships
Coaching and Counselling
Effective Presenter
Talent Recruitment
Effective Negotiator
Change Management
Experience
OCTOBER 2018 – MARCH 2020
Vice President Sales and Business Development / PSI fluid Power, Calgary, AB
Influenced customer diversification by establishing specific targets, acquisition of leading product brands, and recruitment of an experienced, solution focused Sales Team.
Developed and implemented sales action plan with KPI’s to align with corporate strategy.
Established corporate vertical market diversification through acquisition of leading product brands, and recruitment of experienced Sales and Technical support Team members
Implementation of Sales objectives, CRM utilization, and Sales Funnel Management.
Created employee career mapping, training, skill development programs
Established new budgeting and forecasting process to monitor and measure sales performance.
JUNE 2018 – OCTOBER 2018
Vice President of Operations / PSI fluid Power, Calgary, AB
Provided Leadership using SWOT to develop a plan to achieve Operational Excellence. Leadership and guidance to establish and execute a new company Mission, Vision, and Strategic plan.
Established, executed, monitored, and measured company KPI’s, providing guidance and recognition.
Restructured Service Department, established diversification of field service Team, refined work flow, and processes.
Rolled out new initiatives to establish Quality, and Safety programs, as well as company process best practices.
JANUARY 2017 – APRIL 2018
Director of Fluid Power Product Management - Canada / Applied Industrial Technologies Canada, Calgary, AB
National responsibility for leading Fluid Power growth strategy for all Applied, HyPower, and Reliance locations across Canada.
Created, negotiated and executed distribution programs and special initiatives.
Established Team performance goals and provided feedback on critical actions for achieving set milestones.
Negotiated expansion of National / Contract Agreements, vendor performance reviews, vertical market initiatives and strategies for share growth.
JUNE 2016 – JANUARY 2017
Vice President of Marketing and Technical Support - Canada / Applied Industrial Technologies Canada, Calgary, AB
Responsible for double digit national distribution growth plan and development of Regional strategic actions.
Created a cohesive National Team to support new corporate sales strategy in Canada.
Developed national centralized Sales Support Team.
Managed Corporate National Strategic / Contract Account Team.
JULY 2014 – MAY 2016
Vice President / HyPower Systems, Calgary, AB
Managed 10 Western Canada full-service locations, and one power fabrication/manufacturing facility.
Responsible for $70M in revenue, P&L, budgeting, capex, and overall performance management
Developed and maintained positive relationships with employees, customers, vendors, and all other stakeholders.
APRIL 1991 – JULY 2014
Various Roles / HyPower Systems, Calgary, AB
Technical Outside Sales, Sales Manager, Alberta Sales Manager, Alberta & BC Regional Manager.
Education
1994
Distribution Sales Management / Texas A&M University, College Station, Texas
1984
Mechanical Engineering / Ryerson College, Toronto, ON
1981
Architectural Technologist / Mohawk College of Applied Art & Technology, Hamilton, ON
Other Training
Microsoft Excel, Power Point, most business-related programs and apps.
Spectrum Sales Management
oProcess Selling
oDocumented Value-Added Selling
Applied Professional Selling System
Porter Henry Sales
Canadian Management Centre (CMC) of American Management Association (AMA)
oConflict Resolution
oField Management of Salespeople
oCoaching and Counselling for Outstanding Job Performance
oImproving Managerial Job Performance
Eaton/Vickers Electro-Hydraulic Systems, Eaton Mobile Hydraulics
Various Fluid Power Product and application Training
Affiliations
Active member, CFPA (Canadian Fluid Power Association)
Active member, NAHAD (National Association for Hose and Accessories Distribution)
Active member, CPSA (Canadian Professional Sales Association)
Activities
Active in many sports, including skiing, golfing, basketball, baseball, and hockey
Enjoy: archery, fishing, boating, and spending time at our recreational property riding quads
with my son.
Family vacations in the winter and relaxing at our recreational property in the summer.
References
Personal and Professional references to be provided upon request.