Covering Letter
Dear Madam/Sir,
As a senior management and IT professional possessing 25+ years of experience across diversified national and international business domains in private and public sectors, I present herewith my candidature to work with your esteemed organization in a challenging business/IT senior managerial position with focus on strategy and digital transformation.
Well-versed in aligning IT with enterprise direction and objectives, to enable business for excellence by developing, implementing and supporting strategies.
Moreover, during the commencement of my career, I gained experience in many aspects of IT while leveraging my knowledge to transformation and enterprise strategic dimension.
Enclosed herewith, please find my resume, highlighting further on my skills, accomplishments and credentials. At a professional meeting, we can discuss ways of our further association.
Sincere regards,
Fathi Mughrabi.
Fathi Adnan Mughrabi
Nationality: Jordanian, Location: Riyadh - Saudi Arabia
Contact: +966-*********; Email Id: *********@*****.***, *******@*****.***
A competent strategic techno-managerial professional with a successful career spanning over 25+ years
Strategy and Digital Transformation / Senior Management - IT
Seeking a challenging position with an organization of repute to utilize acquired techno-managerial skills & knowledge
Career Synopsis
Competencies and skills in strategy & digital transformation, strategy implementation, Enterprise Architecture, leadership, planning, objective setting, program management, financial management, resources management, strategic operations management, negotiation and other managerial skills
Adept at Strategy Formation & Implementation, Decision Making, Business Process re-Engineering, Enterprise Architecture and Change Management
Proficient in enhancing and maintaining organizational efficiency by defining, delivering and supporting strategic plans
Skilled in developing and optimizing organizational structures processes & procedures aligned to international industry standards and best practice
Significant exposure in working with diversified business domains
Proven ability in managing projects for international organizations like International Monetary Fund (IMF) and World Bank
Experience in mega infrastructure and IT transformation projects to enables business excellence
Professional Experience
1.Consulting assignments / Devoteam, KSA (Strategy and Transformation) ~ May 2016 till date:
Ministry of Industry and Mineral Resources, KSA / NIIC (National Industrial Information Center) ~ Strategist and Enterprise Architect ~ Jan 2020 till date:
NIIC is aiming to be the Kingdom's industrial knowledge center empowering the drive towards an integrated and competitive industrial ecosystem. NIIC would serve the Kingdom's industry by giving confidence to policymakers & investors through market transparency or efficient and effective decision-making.
As a Strategist and Enterprise Architect, be responsible for:
NIIC strategy evaluation and enhancement
Strategy implementation.
Strategic initiatives formulation based on mission, vision and strategic objectives.
Align with NIDLP (National Industrial Development & Logistics Program) and VRO (Vision 2030 Realization Office) for the initiatives approval and budget allocation.
Al Gihaz Holding Co., KSA (Power, Energy, Civil, AMI, Healthcare, Telecom and IT) ~ Chief Information Officer (CIO) ~ Nov 2017 till Jan 2020
Setting and implementing strategy and digital transformation to enable business objectives achievement.
Plan and supervise the implementation of IT projects road map and provide guidance to IT professionals and other staff within the organization
Selecting and implementing suitable technology to streamline all internal operations and help optimize their strategic benefits, in addition to improve customer experience, including Cloud ERP implementation / Oracle Fusion, one of the big implementations in the region (Finance, SCM, HCM, Projects, PBCS, Maintenance and CX).
Oversee the technological infrastructure (Datacenter, networks, HW/SW, Security,…) in the organization to ensure optimal performance, availability and scalability, in addition to alight with Cloud Strategy
Management, operations and support for IT services provided to the Group
Monitor advancements in technology to discover ways the company can gain competitive advantage in digital era
Participate in contracting projects, as advisory and support for IT related scope (mainly Digital Advisor for AMI Project – Advanced Metering Infrastructure for Electricity and Water).
Al Arrab Contracting Co., KSA (Construction, MEP, Power, Water and Aviation) ~ Chief Information Officer (CIO Office) ~ March 2017 till Nov 2017
Set company Digital Strategy based to introduce operational excellence and strategy alignment. Introduce Cloud First Strategy with managing to implement Cloud based applications and services (SaaS deployment model) as quick win for the digital strategy: Aconex (collaboration platform to manage information and processes for construction projects) and eSourcing (procurement process) were the quick wins.
SWCC, KSA (Saline Water Conversion Corporation/Government) ~ e-Transformation Program (eTP) Senior Consultant ~ Nov 2016 till March 2017
Participate in a huge initiative for electronic Transformation Program (eTP) to plan, manage and execute the organization’s digital vision to automate the business activities in alignment with Saudi Arabia vision 2030.
GACA, KSA (General Authority for Civil Aviation/Government) ~ Strategy and Transformation Senior Consultant ~ May 2016 till October 2016
Manage huge initiative to transform IT department into a commercial company that sells aviation IT solutions (Corporatization); this is part of government initiatives for privatization in alignment with Saudi Arabia vision 2030.
The scope includes: Strategy development, Enterprise Architecture, Roadmap, ITIL, Resources enablement, PMO,…etc.
2.Abdullatif Alissa Group, KSA (Automotive, Financing, Investment, Real Estate - 150+ branches) ~ Executive Manager-IT (CIO) ~ May 2011–April 2016
General Motors, Nissan and Isuzu dealerships.
Evaluation internal structure of the IT company for transformation and implementation of strategies pertaining to risks and opportunities
Assess and define IT company plans/ user requirements based on priorities as part of complete IT transformation
Optimize resource utilization and streamline processes to enhance efficiency of IT operation and administration
Work on implementation of business development projects/ operations including definition of roles and responsibilities
Render support to the IT company in preparation of implementation plans to enhance efficiency of various programs and under process projects
Ensure efficient, secure, reliable, scalable and available infrastructure to enable IT services delivery to the business
3.Wahda Bank, Libya (Commercial Bank – 80+ branches) ~ Chief Information Officer (CIO) ~ Jun 2010 – May 2011
Functioned and member of the senior management team involved in transformation, defining strategic and operational governance
Involved in aligning IT objectives and programs to enterprise objectives/ strategies; leading the development/ implementation of the bank IT restructuring program
Worked on development/ maintenance of IT organizational structure aligned to business requirements of the bank
Manage the implementation of projects portfolio based on roadmap to achieve strategic objectives
Participated in recruitment, development, retention and organization of IT staff in compliance to corporate budgetary objectives and personnel policies
Implemented various IT strategic and operational plans to coordinate evaluation, deployment and management of existing/ future IT systems across the bank
Set up plans, policies, standards and IT enterprise architecture for acquisition, implementation and operation of IT systems in compliance to applicable laws and regulations
Ensured alignment of IT risk management with enterprise-wide risk management
Set up strategic relationship between internal IT resources and external entities including Central Bank of Libya, government, vendors and Arab Bank affiliates
Involved in identification of opportunities for cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing and development
Coordinated project activities related to selection, acquisition, development and installation of major information systems
Worked on continuous delivery of IT services and support in compliance to various SLA parameters
Rendered consultancy to the senior leadership team on strategic systems conversions and integrations based on business requirements
4.El Ajou Group, KSA (Banking Solutions, Office Automation, Medical Equipment)~ General Manager (ARDICO) / Group CIO (Chief Information Officer) ~ Feb 2006 – May 2010
Manage ARDICO (Arab Digital Computer Company) as a General Manager to achieve sales and other objectives (Unisys partner: check sorting/imaging, check clearing, cash counting, …)
Merge ARDICO into El Ajou group as a strategic business unit to introduce integrated solutions into office automation offerings.
Spearheaded Group strategic direction project for the coming 5 years aimed at defining IT strategy and roadmap for the Group with direct projects implementation supervision
Worked on development/ implementation of operating policies, procedures and approaches for IT including evaluation and recommendation of enhancements pertaining to IT operations
Prepared / ensured compliance to enterprise objectives and budgets to facilitate collation, storage, processing and dissemination of information
Enhanced security of information systems, communication lines and equipment
Involved in development, review, certification of back-up/ disaster recovery procedures and plans
Managed recruitment, training and evaluation of department staff
Maintained regular interaction with staff, management, vendors and other technology resources within the organization based on business requirements
Manage ERP (Oracle - JD Edwards) implementation project (one of the biggest JDE implementations in middle-east, according to Oracle).
Involved in revamping of IT infrastructure in preparation for ERP implementation and Go Live
5.GulfNet Solutions, KSA (Infrastructure/Security products, IT services, Multimedia/eLearning, ERP) ~ General Manager ~ Feb 2004 – Feb 2006
Collaborated with various support teams in enhancing growth in terms of revenues, profitability, products/ services offering and customer base
Involved in innovation of new products and services to enhance competitive advantage in the market
Managed operational/ administrative aspects related to day to day operations and sales
Involved in recruitment, grooming and mentoring of employees across the organizational hierarchy based on business requirements
Defined/ implemented policies and guidelines for the company. Set up business objectives, defined/ documented operational strategy
Involved in development of budgets, identification of financial targets including management of financial position as represented by cash flow, net income and balance sheet position
Involved in strategic partnerships with vendors, identification of new business opportunities
Earlier Assignments
1.Basamh Trading Co., KSA (FMCG) ~ Senior Projects Manager – IT ~ Apr 2001 – Jan 2004
2.Electro Industries, KSA (Manufacturing) ~ IT Manager ~ Jan 1998 – Apr 2001
3.Continuous and related assignments (Jan 1991 – Dec 1997):
Palestine Monetary Authority-PMA, Palestine (Central Bank) ~ Senior Consultant-IT ~ Dec 1995 – Dec 1997
Team International, Jordan (Management Consulting) ~ Systems Technology Manager ~ Apr 1993 - Jul 1995
Jerusalem Modern Software-JMS, Jordan (IT SW Company) ~ Information Technology Manager ~ Jan 1991 - Mar 1993
4.Al Alamiah – Sakhr, Kuwait (Arab leading software house)~ Senior System Programmer ~ Jun 1989 - Dec 1990
Selected Projects
Banking and Financial Projects:
#
Implementation Project Description
#
Implementation Project Description
1
Oracle FlexCube Core Banking (Retail and Corporate)
11
iMal Islamic Core Banking
2
RTGS (Real-Time Gross Settlement)
12
OMNI Loan Origination/Management System (LOS/LMS)
3
ACH (Automated Clearing House)
13
Unisys Check Clearing Solution in SAMA and many Saudi Banks
4
ACP (Automated Check Processing)
Oracle Hyperion Budgeting & Planning
5
Eximbills Trade Finance System (China Systems)
14
Analyzed, designed and managed development of Central Bank modules (Palestine Monetary Authority):
- Financial System - Banking Operations
- Banking Supervision - Check Clearing System
- Banks Financial Data Collection and Analysis System
- Central Credit Reference Information System
and other Central Bank modules
6
International Payment Network (SWIFT)
7
Integration with National Electronic Bill Presentment and Payment (SADAD Payment System)
8
Anti-Money Laundry (AML)
9
Corporate Finance process automation (Ultimus)
10
Middleware between core banking and:
-Cards and e-Channel management
-Trade finance -Reuter trading system
15
Other projects
ERP and related Projects:
#
Implementation Project Description
#
Implementation Project Description
1
Oracle Fusion (Cloud) and
Oracle eBS (on-premise)
9
Aconex (Cloud based construction projects collaboration platform)
2
Oracle JDE
10
Cloud based eSourcing (Safal)
3
Microsoft Dynamics AX
11
HRM Systems (Oracle HCM, Mena HR, OFOQ HR)
4
Kerridge Automotive Dealership Management
12
Microsoft CRM
5
Carpro Car Rental
13
ImageLinkes Document Management
6
Exceed 3PL (Third Party Logistics System)
14
Cognos BI
7
Oracle Taleo (Recruitment process on Cloud)
15
ITIL Service Management (BMC and ManageEngine)
8
Contact Center(Oracle RightNow-Cloud Customer Service integrated with Genesys-Contact Center)
16
Multiple software development projects
17
Other Projects
Infrastructure Projects:
#
Implementation Project Description
#
Implementation Project Description
1
Data Center/DRC (new, relocation and colocation)
8
MS Exchange / Office 365 Cloud in hybrid mode
2
Redesigning / revamping of LAN/WAN
9
ISO27001 Information Security Management
3
IP Telephony and Voice Over IP
10
Cyber security and physical security
4
MS Server / System Center / Linux / Sun Solaris
11
IT services and service center
5
Virtualization
12
Hybrid Cloud infrastructure
6
Servers: IBM / HP / Sun / Unisys and blade centers
13
Managing recovery from Ransomware attack.
7
Oracle ExaData (Engineered DB Hardware)
ODA (Oracle Database Appliance)
14
15
AMI (Advanced Metering Infrastructure – IoT)
Many other projects
Soft Projects:
#
Project Description
#
Project Description
1
Strategic Planning
11
Developing job profiles
2
Enterprise Architecture (Togaf Model)
12
Establishing PMO, Enterprise Architecture Office
3
Change Management
13
RFPs preparation and technologies/vendors selection
4
Communication Management
14
Transformation of IT department at General Authority of Civil Aviation (GACA-Government) into a profitable company that sells aviation IT solutions (this project includes org. development, ITIL, PMO and EA implementation)
5
Governance (policies and procedures)
6
Budgeting and Planning
7
Business continuity and disaster recovery
8
Business Plans
15
Participate in eTP (electronic Transformation Program)
9
Feasibility Studies including TCO and ROI
16
Participate in building Digital Transformation Strategy
10
Operating Model and Organization Structure
17
Others
Academics
Education
MBA, The University of Northampton/UK 2018 (“Cloud Computing in Middle East” thesis)
Level 7 Higher Diploma in Business Management, NCC Education/UK 2016
BSc. Computer Science, University of Jordan 1989
Professional Development
Course Name
Place
Date
By
Digital Transformation: Platform Strategies for Success course (2 months)
Singapore / Online
Dec/2019
Emeritus / MIT
Primavera P6
Riyadh / KSA
Oct/2019
Engineering Tracks
Project Management Professional (PMP/PMI) ver. 6
Riyadh / KSA
Sep/2019
Engineering Tracks
Saudi International Exhibition and Conference for IoT
Riyadh / KSA
Jan/2018
New Horizon
Kingdom Digital Enterprise Transformation
(I am a speaker in this event)
Riyadh / KSA
Nov/2017
Convergent Global
ORACLE DIGITAL BUSINESS SUMMIT
Riyadh / KSA
March/2017
Oracle
Could Infrastructure Solutions
Riyadh / KSA
Nov/2016
Oracle
Cloud Innovation Forum
Riyadh / KSA
Oct/2016
IBM
TOGAF 9.1 Certified Course (Enterprise Architecture)
Riyadh / KSA
Nov/2013
Shift Technologies
ITIL V3 Foundation
Riyadh / KSA
May/2010
Business Solutions
Project Management Professional (PMP) / PMI ver. 4
Riyadh / KSA
Mar/2009
HRD
KPIs and Objective Setting
Riyadh / KSA
Jan/2009
El Ajou Group
Manpower Planning and Job Analysis Process
Riyadh / KSA
Jan/2009
El Ajou Group
Building a winning business plan
Khobar / KSA
Jul/2005
Logman (Microsoft)
Balanced Scorecard (BSC)
Jeddah / KSA
Jul/2003
KFUPM
IT Strategy:Building, Managing and Operating IT for Advantage
Jeddah / KSA
Jun/2003
Harvard Business School
IT Contracts
Jeddah / KSA
May/2002
IIR
Modern Methodology for Strategic Planning
Jeddah / KSA
May/2002
Dr.Tarik Sweidan/Kuwait
The 4 Roles of Leadership
Jeddah / KSA
Apr/2001
Franklin Covey
The Executive Manager
Jeddah / KSA
Apr/2001
Harvard Business School
Site Designer / Certified Internet Webmaster (CIW)
Jeddah / KSA
Feb/2001
New Horizon
Foundations / Certified Internet Webmaster (CIW)
Jeddah / KSA
Jan/2001
New Horizon
Time Management
Jeddah / KSA
Jun/2000
Norton Associates-Canada
Leading & Motivating Your Sales Force
Jeddah / KSA
Jun/2000
Norton Associates-Canada
Consultative Selling Skills
Jeddah / KSA
Jun/2000
Norton Associates-Canada
Presentation Skills & Business Writing
Jeddah / KSA
Feb/2000
Mr. Chemali
Structured Cabling (Krone and Prestolite)
Berlin / Germany
Oct/1999
Krone Tech.-Germany
Krone Installation Practices (Structured Cabling)
Cheltenham / UK
Oct/1999
Rod Owens-Krone Tech.
Budgets & Control
Jeddah / KSA
Jun/1999
Prof. Harfouche
Production Control and Management
Jeddah / KSA
Dec/1998
Mr. Ron Napier
Finance & Accounting for Non-Financial Executives
Jeddah / KSA
Dec/1998
Mr. Ron Napier
Clustering for Windows NT Server Environment
Ramallah/Palestine
Oct/1997
PMA
Windows NT Administration
Ramallah/Palestine
Sep/1997
PMA
Arabian Banking Industry in the World of Information and Modern Communication
Beirut / Lebanon
May/1997
Union of Arab Banks
Introduction to Oracle
Amman / Jordan
Jan/1995
ITCC
Advanced Application Building using Oracle
Amman / Jordan
Jan/1995
ITCC
UNIX operating system
Amman / Jordan
Jan/1995
CEB
Organization Development (OD)
Amman / Jordan
Nov/1994
Team International
Total Quality Management (TQM).
Amman / Jordan
Nov/1994
Team International
ISO9000 Concepts & Implementation conference
Amman / Jordan
Sep/1994
Team International
Improving Software Development through the Implementation of ISO 9000-3
Amman / Jordan
Apr/1994
Team International
Effective Marketing Strategies.
Amman / Jordan
Nov/1993
Team International
Recent activities:
www.linkedin.com/posts/fathimughrabi_mea-middleeast-un-activity-6607450053185425408-BkhA
www.linkedin.com/posts/gigabit_gigabit-magazine-technology-news-magazine-activity-6607273402422165506-Z6Mg
www.gigabitmagazine.com/brochure/442376
www.youtube.com/watch?v=1HuqC8wqil4
www.youtube.com/watch?v=cjF1krBvhyg
Date of Birth: 27th July 1967 Languages: English and Arabic Nationality: Jordanian References: Available on Request