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CURRICULUM VITAE

NAMBOOZE NAOMI CAMPBELL

Tel: +971-**-***-****

Nationality: Ugandan

Visa status: Employment

Email: addq3d@r.postjobfree.com

CAREER OBJECTIVES

I am a confident and motivated person with good interpersonal skills, and ability to interact with people at all levels, a professional appearance, and excellent telephone etiquette. I want to be part of a growth and result – oriented organization where I can create value for my employer with the knowledge and experience I have gained over the years while acquiring new customers and maintaining existing customers; this is essential to the success of any business or organization.

WORK EXPERIENCE

ALSHAYA - PF CHANG'S 2018 to Date

POSITION: WAITRESS / HOSTESS

Duties and Responsibilities

Welcoming customers, greeting them, and leading them where to sit.

Presenting menus to customers and answer questions menu items, making recommendations upon request.

Inform customers about daily specials.

Write customers food orders on order slips, memorize orders, and enter orders in to computers transmittal to kitchen staff.

Serving the guests upon their desirable menu selected and ensuring a correct order and satisfaction.

Check with customers that they are enjoying their meals and take action to correct problems..

Collect payments and prepare checks that itemize and total meals costs and sales taxes

Prepare hot, cold, mixed drinks for patrons and chill bottles of wine.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

POSITION: DISPATCHER

Receiving orders online

Presenting menus to customers and answer questions menu items, making recommendations upon request.

Inform customers about daily specials

Write customers food orders on order slips, memorize orders, and enter orders in to computers transmittal to kitchen staff.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Proper packaging of food ensuring cold and hot foods are separate.

Ensuring on-time delivery of food.

EMIRATES FLIGHT CATERING. 2016 to 2017

POSITION: WAITRESS

Duties and Responsibilities

Welcoming customers, greeting them, and leading them where to sit.

Presenting menus to customers and answer questions menu items, making recommendations upon request.

Inform customers about daily specials.

Write customers food orders on order slips, memorize orders, and enter orders in to computers transmittal to kitchen staff.

Serving the guests upon their desirable menu selected and ensuring a correct order and satisfaction.

Check with customers that they are enjoying their meals and take action to correct problems..

Collect payments and prepare checks that itemize and total meals costs and sales taxes

Prepare hot, cold, mixed drinks for patrons and chill bottles of wine.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

CUT BY WOLFGANGA PUCK –ADDRESS DOWNTOWN DUBAI UAE 2014 to 2015 Dec

POSITION: WAITRESS

Duties and Responsibilities

Welcoming customers, greeting them, and leading them where to sit.

Presenting menus to customers and answer questions menu items, making recommendations upon request.

Inform customers about daily specials.

Write customers food orders on order slips, memorize orders, and enter orders in to computers transmittal to kitchen staff.

Serving the guests upon their desirable menu selected and ensuring a correct order and satisfaction.

Check with customers that they are enjoying their meals and take action to correct problems..

Collect payments and prepare checks that itemize and total meals costs and sales taxes

Prepare hot, cold, mixed drinks for patrons and chill bottles of wine.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

MUSCAT FAIRWAY HOTEL- MUSCAT OMAN 2011-2014

POSITION:RECEIPTIONIST

Duties and Responsibilities:

Deliver excellent customer service, at all times

Assist in keeping the hotel reception area clean and tidy, at all times

Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail

Administer all reservations, cancellations and no-shows, in line with company policy

Keep up to date with current promotions and provide information to guests, on request, while maximizing hotel sales opportunities

Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety in the hotel.

Conduct regular security checks throughout the day and report any security issues to line manager

Report any maintenance issues immediately to line manager, including all furniture, cctv cameras and equipments in and around the hotel area.

Maintain personal knowledge by completing in-house training and workbooks

Always adhere to all company policies and procedures and licensing laws

Be involved and contribute at team meetings

HOTEL TRIANGEL –KAMPALA UGANDA 2009 -2011

POSITION: CUSTOMER SERVICE

Duties and Responsibilities

Welcoming, attending to customers queries and advising them

Provide information and assistance regarding our services

Different work ethics in all lives

Receive inbound calls from participants with regards our promotion plans

Answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

Document all calls with regards to participant inquires accurately using Call Tracking System.

Monitor Call Tracking for responses from administrative team so call returns are done in a timely fashion

Knowledge of products

Provide quality customer service on every call.

Communicate clearly and effectively with participant

SKILLS

•Proven abilities in virtually all customer related services

•Successfully handles pressure situations and multiple tasks in a fast paced environment

•Result oriented approach to task

•Ability to work in a team as well as individually

•Enjoy interaction with people from all walks of life with personal touch yet professional communication skills

EDUCATION

Degree in counseling

Diploma in nursing

School Living Certificate (UNEB)

LANGUAGE PROFICIENCY

Language Reading Writing Speaking

English Very good Very good fluent

Kiswahili Good Fair Fair

Arabic Learning

HOBBIES

Reading, Traveling and making friends

REFEREES: Available upon your request

I hereby certify that to the best of my Knowledge and belief, information given in this Curriculum Vita above is true, authentic and complete in all respects.

Nambooze Naomi campbell

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