Charles W Jefferson II

Fairfield, California

209-***-****

addpxt@r.postjobfree.com

http://www.linkedin.com/in/CharlesJefferson

SUMMARY OF QUALIFICATIONS

I have performed as a Sr. IT Professional with over 20 years of systems engineering and administration, data center operations and technical support Experience. I have extensive knowledge of networking topologies, various operating systems, servers and enterprise infrastructure. I have strong leadership and communication skills and work effectively with all levels of stakeholders.

EDUCATION

●Heald College, BS in Information Technology Minor in Electronics Technology

●United States Army Drill Sergeant School (Reserves), Camp Parks, Dublin, California - Enhanced Professional development course. Interim-Secret Clearance held

●United States Army Communications School (Reserves), Camp Parks, Dublin, California - Specialty Communications Systems. Top Secret Clearance held

●United States Army Air Defense Artillery School, Fort Bliss, El Paso, Texas - Patriot Missile Defense Systems/Communications. Secret Clearance held

●Various Professional Seminars, Certifications, and classes regarding current projects and environment. - Ongoing.

CERTIFICATIONS/LICENSES

●ETA Certified Fiber Optics Installer June 2012

●ETA Certification Administrator June 2012 ● FCC GROL License September 2012

●Certified IBM xSeries Server (2007/2008)

●Security + CE 2018

TECHNICAL SUMMARY

●Networking

●Data Center/Colocation Center

●Layer 2/3 Devices

●VOIP

●Email Servers/Clients

●Remote Services Support

●SSH

●SCP

●VMWare

●Linux Multiple Flavors

●Sun Solaris

●AIX

●RHEL Servers and Satellite

●Veritas

●ESX Server

●Windows Servers and Clients

●OS/2

●eComStation

●Data Center Support

●Field Support

●Collocation Support

●Hardware Maintenance and Support

●Backup Systems support

●VoIP Systems/Technology

●Various Blade Server Chassis

●Instruction (Training)

●Team Management/Lead

●Project Management/Technical Lead

●Server Migration/Consolidation

●Proprietary Military Systems

●FBCB2. Systems Imaging

●Disaster Recovery

●C4ISR

●NIPR/SIPR

PROFESSIONAL EXPERIENCE

Apogee Engineering/AAG U.S. Army September 2017 - Present

IT Support/Senior Linux Administrator Salaried Employee 40+ hours/week

Linux Team Lead support Unix and Linux Systems for the Army Analytics Group Datacenter. RHEL 5,6,7,8 and Solaris 6x. Migration from RHEL 5 to 6&7 in both zone 1 & zone 2. Migration Satellite Server 6.2 to 6.6x in both zone 1 & zone 2. Migration Satellite Server 6.2 to 6.6x in both zone 1 & zone 2. Procedure documentation resolving environmental issues. Maintain Management Scripts for environmental reporting. Support management of Arcsight. Deployed New and more efficient Tape Drive Server for FMS backups and zone 2 system updates. Worked closely with Red Hat Tier 3 Support to resolve issues with Servers and Satellite. Presented to the Deputy Director a Plan for Secure Means of File Transfer from Zone 1 to Zone 2. Established Team Cohesion. Documented and deployed RHEL Systems Join to AD and Satellite. Currently working on CAC/PIV Deployment for RHEL Desktop and Anaconda Server. Currently working on RHEL Server Deployment to AWS Infrastructure. Maintain RHEL Systems Standards and DISA Stig Compliances. Support RHEL Systems in AWS GovCloud Environment. Day-to-Day Systems Administration and Management. Server Builds Virtual and Physical, Storage Management, Backup Management. Patch Management, Anaconda, Apache/Tomcat, Concrete 5, and HTTPD Management, MySQL, PostGreSQL, Virtual Server Support VSphere/VMware ESXi Cabling Support, Fiber and Cat 6, Server Racking and Decommissions, Change Management, Systems Security, System Deployment and Training. Requires Secret Clearance and Security + Certification. Currently managing the Linux Team as the Lead

Sev1Tech/USCG TRACEN November 2015 - September 2017 IT Specialist Networks Support/Network Engineer/UNIX 40 hours/week

Systems and Network Support Coast Guard Networks and C4ISR. Maintain and Deploy Systems for Training Center,

Support Solaris, Rescue 21, Ubuntu Linux, Red Hat, Linux Mint, Windows 7 Clients, Windows 10 Clients, Windows 2008

Server, Windows Server 2012, 3CX VoIP, VoIP Cisco and Polycom, Nortel Switches. Support SCCM and Virtual Machine

Manager Images, FreeBox Virtual Clients, Support Firewall Policies and GPO enforcement. Manage Forefront Firewall,

Manage Untangle Firewall/Load Balancer, Manage Mushroom Truffle BBNA, Manage Barracuda F80 Firewall/Network

Appliance. Managing various Unifi/Ubiquiti Wireless Switches and Access Points with Edge Router PoE. RT Server

Administrator. Windows Certificate Server Administrator, Manage MySql, Perform MySql Dumps and Backups. Manage

Linux Mail Server. Perform Nagios3 Server Management, Mcafee Server Support, Infrascale Backup Appliance

Management, Perform Windows Server Administration and Project Management. Perform Linux Server Administration and Project Management.

Insight Global/Amazon Web Services Jan 2015 – Aug 2015

Data Center Operations Technician (DCO) 48 hours/week

Resolve issues for the support team, troubleshoot cross platform systems, Linux, Amazon Linux, Red Hat Linux and Windows 7. Troubleshoot Infrastructure Issues. Replace Switches, Routers, troubleshoot Fiber Connections. Create and maintain documentation on supported technologies. Train Junior Staff .Support Multiple Data Centers. Project implementation, management, delivery. Monitor and Deploy Systems.

Sage Group Nov 2014 to February 2015

Instructor 6 hours/week

Maintaining curriculum with current and future technologies, providing in depth customized instruction Teaching Wireless LAN Technology, Basic Electronics, FCC GROL, and Fiber Optics Installation.

IBM/Kaiser Feb 2014 – Oct 2014

Network Systems Specialist/Data Center Support 40 hours/week

Managed, maintained, installed and serviced network systems and servers for Kaiser Data Center in Napa, Pleasanton, and Walnut Creek California. Ticket Management via Remedy, Asset Management via CG4. Working 1st and 3rd Shift Installing and Managing Blade Servers Compaq DL380/DL580, Various IBM Blades and Servers, Install Network Devices, Fiber. Working in a Managed Cold Zone Hot Zone environment Bi Level Secured Data Center. Supporting Solaris, AIX, HP-UX,

Redhat, Centos, Cisco Network Devices and Servers, IBM P5, P6, P7 Frames. Configure and install KVM’s, Configure IMM/ILO for remote access, install EMC 8510 Switches and Cabinets, Install Cisco Nexus 5K, 7K, Install and configure RSA, Cisco, Vidya, Tanburg, Google, Tipping Point, Proof Point, Network Appliances/Servers.

APT College Mar 2012 – Oct 2013 Instructor 24 hours/week

Develop and maintain curriculum that is aligned with current and future industry technologies and career opportunities. Design curriculum so that all learning outcomes are always met or exceeded regardless of the learning environment and/or delivery platform. Provide students with interactive and applied learning opportunities to enhance knowledge and build relevant job skills. Provide seamless and comprehensive academic and student support services. Support and promote continued training and professional growth opportunities for all College instructors and staff. Review, assess, and adapt all collegiate objectives and processes to ensure academic success for our students. Work closely with corporate and technology industry leaders for the purpose of customizing curriculum to the specific needs of current and future job position requirements. Teaching Wireless LAN Technology, Basic Electronics, FCC GROL, Solar Systems Maintenance and Installation, and Fiber Optics Installation.

Consult-net/ACS/Franklyn Aug 2010 — Aug 2011

Data Center/Server Support Technician III 40 hours/week

Server Relocation, Data Center Migration, supporting Red Hat, AIX, Sun Solaris, Windows 2003/2008 Servers, Active

Directory, Dragline, IBM Tape Servers, Veritas, VMWare, ESX Server, Support SAN Technologies, VMWare Server

Builds(Cross Platform), General Racking, Cabling and Systems Support. Server Builds Kickstart/Jumpstart, Systems Deployment, Systems Administration, Application Installation and Support. Remote support. Supporting Layer 2/3 Devices, Projects Support.

TRSS Consulting Apr 2008 – Jun 2010

Systems Specialist 20 hours/week

Providing Remote Systems Support and Service Coordination, Supporting VNC, Ultra VNC, RDP. Maemo Linux, Debian Linux, Windows XP and Vista Clients. Debian Linux Servers. Account management. Contract on call work only.

iFloor/Comsys, iFloor Headquarters Jan 2008 – Mar 2008

Senior Systems Engineer 40 hours/week

Support the Headquarters Staff, Executives and national stores. Configure and support Virtual Servers in requested platform.

Support internal Servers, Call Center, Finance, and Executive Workstations and Notebooks. Configure, Deploy Systems to Stores nationwide. Remotely support Stores and Deployed Severs Nation Wide. Configure and Deploy Net screen 54g switches. Build and Deploy Ghost images to workstation. Managed AD Containers for User, Servers, and Printers. Policies.

Document and Train users in Common Systems. Provided support to users via phone and Remedy RT Ticketing System.

Supported: Centos 5.1, VMWare ESX Server, VMWare Server 115, VMWare Workstation 6.x Server 2003, Storevault SAN

Solution, Windows XP, Debian, Fedora Core 7/8, Domain AD, Outlook, Evolution Email Client, Web Based Outlook, Outlook

Client, Office 2003/2007, Open Office. Ghost Cast Server, HP/Compaq Notebook & Desktop Systems, Colocated/Data

Center support. Avaya 8300 Phone System/Voice Mail, Avaya VoIP Phones, Terminal Server, Citrix, RDP, Motion Tablet Systems Support, Jabber Server, Net screen 54g Switches, Belkin Print Servers, Brother Print Servers, Brother, HP, Cannon Network Printers.

CompuCom/Excell Intel Research Seattle Jul 2007 – Jan 2008

Senior Systems Administrator/Technical Project Lead 40 hours/week

Support Intel Research Network, and staff of 5 juniors. Linux Fedora Core 7 and Centos 5 Servers and Workstations.

Windows 2003 Servers, Windows 2003 Domain Controllers, Linux Servers/Domain Controllers. VMWare ESX Server.

VMWare Clients, Windows DFS, Linux NFS, Remote Support, Linux Print Services. Currently deploying the internal Efficiency Project. Consisting of Virtual Printing (CUPS/IPP) for the environment, Virtual Storage, Virtual Backup and Media less Storage. File Server Consolidation. Assisting in the deployment of the updated Tanburg Video Conferencing System.

VoIP Phone Support, And Leading in deployment of Patches to Windows and Linux Servers. Escalation point for the 5 Technicians for day to day escalations, peering, and general support.

ItWerx/Wimmer Solutions Apr 2007 – Jul 2007 Lead Engineer 45 hours/week

Support the varied clients of the small business in the facets of networking, systems support, and Outlook Exchange support.

Fedora Core 6x Support, Zimbra email support. Remote services support via KRDC/RDP and UltraVNC. Systems

Configuration, and Raid Support. Promise Raid 8110, HP Server/Raid Support, AVG Antivirus Support and distribution, Install and configure Nagios, Install and configure MRTG, and IPTotal. IIS Server support. IIS Server support. Providing Instructional Support and training expertise. Inventory Management and client server backup support.

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