Sr. Pricing Analyst, Inventory Analyst, Account Executive

Steven J. Hasman

Permanent Address: Home: 630-***-****

***** * ******* **** ** Cell:630-***-****

Manhattan, IL 60442 Email:***********@*****.***

OBJECTIVE

A highly motivated individual possessing a great work ethic looking to further their personal and career development.

WORK EXPERIENCE

Sr Pricing Analyst, Vivid Seats LLC, Chicago, IL. February 2019 - Present Pricing Analyst, Vivid Seats LLC, Chicago, IL. February 2017 - February 2019

● Analyze primary and secondary marketplaces to determine which events are investment worthy

● Create listings for events after interpretation of markets deems said market is fit to be entered

● Explore new avenues for money making opportunities in lesser known events or markets

● Review past sales to conclude what improvements could be implemented in the future

● Purchase tickets to individual events that have garnered significant interest on the marketplace to capitalize on the demand of said event

Operations Analyst, Vivid Seats LLC, Chicago, IL. January 2016 - February 2017 Temp Customer Service Representative, ComEd, Oakbrook Terrace, IL. April 2015 – December 2015

● Assist customers with payments on all outstanding balances, present and past due

● Record any power outage or issue a customer relayed to us so the problem could be resolved by our field crews

● Promote payment plan options for customers depending upon criteria met, based on outstanding amounts due on account

● Suggest different financial aid, assistance groups, and programs for customers with financial hardships

● Aide customers with any general questions they had regarding their account or move the call along to the proper department to suit their specific needs Inventory Analyst, Vivid Seats LLC, Chicago, IL. November 2014 – April 2015 Inventory Account Analyst, Vivid Seats LLC, Chicago, IL. March 2014 – November 2014

● Address all outstanding orders to make sure they’re shipped out in time for the purchased event

● Ensure proper ticket stock and correct locations are sent to buyers once orders are filled

● Create purchase orders to track all the purchases made across several sporting and musical events

● Install purchasing schedules so we can secure inventory to events and make sure that all payments (renewals, donations, new orders, waiting lists) are made by the specified deadlines Level 1 & 2 Ticket Sales Agent, Vivid Seats LLC, Chicago, IL. August 2013 – Feb 2014 Director of Food and Beverage/Account Executive, Windy City ThunderBolts, Crestwood, IL. November 2012 – August 2013

Assistant Director of Food & Beverage, Windy City ThunderBolts, Crestwood, IL. May 2011 – September 2012

● Formulated work schedules for each home-stand for all of the game day staffers

● Developed great customer relation skills by selling individual game tickets, group outings and events, assisting patrons around the stadium, and solving customer relations issues

● Initiated vendor contact for placing and picking up orders while building personal relationships with said vendors

● Supervised and assisted 100 game-day staffers and made sure that ballpark operations were running fluidly

SCHOOLING

Bachelor of Science in Business Administration, May 2012 Northern Illinois University, DeKalb, Illinois COMPUTER SKILLS

● Microsoft: Excel, Word, PowerPoint, Outlook, Sharepoint, Google Sheets, Google Docs

● Slack, Softphone, Live Chat, InContact, Side Notes, Unified Agent Desktop, CIMS, Empower

● James Ticketing System, Glitnir Ticketing System, Skybox, Tickets.Com, Ticketmaster, AXS, Eventbrite

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